Zoho Invoice Reviews & Ratings

Check out Zoho Invoice reviews by verified users. Discover what businesses are saying about Zoho Invoice on Techjockey.

Have recommended this product

Overall Score

4.6/5

Based on 22 Reviews

Features 4.6/5

Value for Money 4.6/5

Ease of Use 4.5/5

Customer Support 4.5/5

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Zoho Invoice Pros and Cons

Pros

pros_icon “Zoho Invoice assists our team in tracking the business’s financial health. Our finance team can generate reports for invoices, expenses, and payments.” Raka Roy - Feb 23, 2024

pros_icon “Its mobile app lets me handle all the invoices on the go. I can create and send invoices, track time and manage expenses from your mobile device.” Suresh - Oct 27, 2023

pros_icon “This software provides our team in creating invoice templates. We can easily include our logo and personalize the design which matches our brand.” Pooja - Oct 26, 2023

Cons

cons_icon “The setup process was more time-consuming than I anticipated. I had to spend time learning how to use the different features. ” Rishi - Aug 20, 2024

cons_icon “I found myself spending quite a bit of time learning the ins and outs of the software.” Lakshya Jain - Aug 2, 2024

cons_icon “The interface could be more user-friendly, and customer support wasn’t always quick to respond when I had questions. ” Divyansh Sharma - Jul 17, 2024

Zoho Invoice User Reviews ( 22 )

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manju

Verified reviewer:

Content Writer, Animation

101-500 Employees

Software user since: 1-2 years

Reviewed on: Sep 8, 2023

5/5

“For online payments, I only count on Zoho Invoice”

Pros : Zoho Invoice enables our organization to make payments online without any problem. We can also accept payments in different currencies which removes barriers to money transactions.

Cons : Since Zoho Invoice is cloud-based, you need a stable internet connection to access and use this software. It’s not reliable without the Internet.

Switched from : jBilling software

Reason to switch : Reason for switching: With Infigrow Labs, we were unable to make payments in multiple currencies

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

ARYAN KUMAR

Verified reviewer:

Content Marketer, Arts and Crafts

101-500 Employees

Software user since: 1-2 years

Reviewed on: Sep 8, 2023

5/5

“The only GST-invoice software with time tracking feature”

Pros : Zoho Invoice efficiently tracks the time we spend on this software. This feature helps us in planning for the development of our organization.

Cons : This software is designed primarily for small businesses. Its capabilities are limited to more advanced accounting features.

Switched from : Tipalti

Reason to switch : The user interface of Jhattse is problematic and not very interactive compared to Zoho Invoice.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Ritu Tiwari

Verified reviewer:

Chief Financial Officer, Animation

2-100 Employees

Software user since: 1-2 years

Reviewed on: Oct 9, 2023

5/5

“I can automatically do all my work with its exciting features.”

Pros : It's payment reminder and different features help me keep up with my finances. Overall experience of using this software is good. Highly recommend!

Cons : There are only limited options for selecting language and currency. Switched from: Swipe Billing Software.

Reason to switch : Customer service was the main reason for shifting to Zoho Invoice.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Raka Roy

Verified reviewer:

Freelancer, Education

Individual

Reviewed on: Feb 23, 2024

5/5

“Quickly generate reports with advanced analytics”

Liked everything about it and track everything which is very nice.

Pros : Zoho Invoice assists our team in tracking the business’s financial health. Our finance team can generate reports for invoices, expenses, and payments.

Cons : The software offers limited scalability. It’s not feasible to use this software in the long run.

Switched from : Kernel GST Billing Software

Reason to switch : Zoho Invoice is a more budget-friendly alternative for businesses looking for customizable templates and tracking time.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Kiran Dubey

Verified reviewer:

Accountant, Accounting

2-100 Employees

Software user since: 6-12 months

Reviewed on: Oct 9, 2023

5/5

“Awesome software for creating customized invoices.”

Pros : I can use invoice templates and make changes accordingly. It’s user-friendly and all the functionalities are easy to understand.

Cons : This software cannot work offline. It’s an important feature that should be added to this software.

Reason to switch : It’s hard to change date formats in the invoices in vyapar billing software and takes a lot of time to update.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Somya Dixit

Verified reviewer:

Accountant, Accounting

101-500 Employees

Software user since: 6-12 months

Reviewed on: Oct 9, 2023

5/5

“Zoho CRM provides advanced analytics that help us in improving our ROI”

Pros : The advanced analytics feature helps me make all my reports so that I can plan for my future projects. Overall great performance.

Cons : It has a learning curve. Takes time for people to understand the functionality.

Reason to switch : Its user experience is quite problematic. It’s time-consuming to work on it.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

kanishka

Verified reviewer:

Manager, Animation

101-500 Employees

Software user since: 1-2 years

Reviewed on: Sep 8, 2023

5/5

“Its payment gateway integration feature is awesome. Good buy!”

Pros : Zoho Invoice comes with the best integration feature. We can easily integrate clients’ bank payments and syncing CRM or other third-party software.

Cons : The design customization options are limited in it.

Switched from : Viva Billing Software

Reason to switch : Namma Billing does not offer an offline mode. Certain features are not available in offline mode. "

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Pooja

Verified reviewer:

Co-founder, Accounting

Individual

Reviewed on: Oct 26, 2023

5/5

“Assists our team in creating customizable professional invoices.”

Assists our team in creating customizable professional invoices.

Pros : This software provides our team in creating invoice templates. We can easily include our logo and personalize the design which matches our brand.

Cons : There are some lagging issues in this software.

Switched from : jBilling software

Reason to switch : The lack of advanced accounting features in Logo CaptainBiz is one of the reasons for switching.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

jay kumar

Verified reviewer:

Co-founder, Apparel & Fashion

101-500 Employees

Software user since: 6-12 months

Reviewed on: Sep 8, 2023

5/5

“Great customizable features. Highly recommended!”

Pros : The ability to customize invoice templates with my branding and details helps me add a personalized touch of authenticity.

Cons : The frequency and scope of updates can sometimes become inconsistent.

Switched from : Viva Billing Software

Reason to switch : myBillBook does not offer automated features. Our team needed a more automated solution, and after checking all the features, we opted for Zoho Invoice

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

bhanu pratap

Verified reviewer:

, Travel & Tourism

101-500 Employees

Software user since: 1-2 years

Reviewed on: Sep 1, 2021

5/5

“review”

Pros : The software has several features like dashboard, payments, estimates, payments etc which can act very well to any startup.

Cons : NO CONS

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5