Zoho Invoice Reviews & Ratings

Check out Zoho Invoice reviews by verified users. Discover what businesses are saying about Zoho Invoice on Techjockey.

Have recommended this product

Overall Score

4.6/5

Based on 22 Reviews

Features 4.6/5

Value for Money 4.6/5

Ease of Use 4.5/5

Customer Support 4.5/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Zoho Invoice Pros and Cons

Pros

pros_icon “Zoho Invoice assists our team in tracking the business’s financial health. Our finance team can generate reports for invoices, expenses, and payments.” Raka Roy - Feb 23, 2024

pros_icon “Its mobile app lets me handle all the invoices on the go. I can create and send invoices, track time and manage expenses from your mobile device.” Suresh - Oct 27, 2023

pros_icon “This software provides our team in creating invoice templates. We can easily include our logo and personalize the design which matches our brand.” Pooja - Oct 26, 2023

Cons

cons_icon “The setup process was more time-consuming than I anticipated. I had to spend time learning how to use the different features. ” Rishi - Aug 20, 2024

cons_icon “I found myself spending quite a bit of time learning the ins and outs of the software.” Lakshya Jain - Aug 2, 2024

cons_icon “The interface could be more user-friendly, and customer support wasn’t always quick to respond when I had questions. ” Divyansh Sharma - Jul 17, 2024

Zoho Invoice User Reviews ( 22 )

Sort By :

manju

Verified reviewer:

Content Writer, Animation

101-500 Employees

Software user since: 1-2 years

Reviewed on: Sep 8, 2023

5/5

“For online payments, I only count on Zoho Invoice”

Pros : Zoho Invoice enables our organization to make payments online without any problem. We can also accept payments in different currencies which removes barriers to money transactions.

Cons : Since Zoho Invoice is cloud-based, you need a stable internet connection to access and use this software. It’s not reliable without the Internet.

Switched from : jBilling software

Reason to switch : Reason for switching: With Infigrow Labs, we were unable to make payments in multiple currencies

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

ARYAN KUMAR

Verified reviewer:

Content Marketer, Arts and Crafts

101-500 Employees

Software user since: 1-2 years

Reviewed on: Sep 8, 2023

5/5

“The only GST-invoice software with time tracking feature”

Pros : Zoho Invoice efficiently tracks the time we spend on this software. This feature helps us in planning for the development of our organization.

Cons : This software is designed primarily for small businesses. Its capabilities are limited to more advanced accounting features.

Switched from : Tipalti

Reason to switch : The user interface of Jhattse is problematic and not very interactive compared to Zoho Invoice.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Ritu Tiwari

Verified reviewer:

Chief Financial Officer, Animation

2-100 Employees

Software user since: 1-2 years

Reviewed on: Oct 9, 2023

5/5

“I can automatically do all my work with its exciting features.”

Pros : It's payment reminder and different features help me keep up with my finances. Overall experience of using this software is good. Highly recommend!

Cons : There are only limited options for selecting language and currency. Switched from: Swipe Billing Software.

Reason to switch : Customer service was the main reason for shifting to Zoho Invoice.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Raka Roy

Verified reviewer:

Freelancer, Education

Individual

Reviewed on: Feb 23, 2024

5/5

“Quickly generate reports with advanced analytics”

Liked everything about it and track everything which is very nice.

Pros : Zoho Invoice assists our team in tracking the business’s financial health. Our finance team can generate reports for invoices, expenses, and payments.

Cons : The software offers limited scalability. It’s not feasible to use this software in the long run.

Switched from : Kernel GST Billing Software

Reason to switch : Zoho Invoice is a more budget-friendly alternative for businesses looking for customizable templates and tracking time.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Kiran Dubey

Verified reviewer:

Accountant, Accounting

2-100 Employees

Software user since: 6-12 months

Reviewed on: Oct 9, 2023

5/5

“Awesome software for creating customized invoices.”

Pros : I can use invoice templates and make changes accordingly. It’s user-friendly and all the functionalities are easy to understand.

Cons : This software cannot work offline. It’s an important feature that should be added to this software.

Reason to switch : It’s hard to change date formats in the invoices in vyapar billing software and takes a lot of time to update.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Somya Dixit

Verified reviewer:

Accountant, Accounting

101-500 Employees

Software user since: 6-12 months

Reviewed on: Oct 9, 2023

5/5

“Zoho CRM provides advanced analytics that help us in improving our ROI”

Pros : The advanced analytics feature helps me make all my reports so that I can plan for my future projects. Overall great performance.

Cons : It has a learning curve. Takes time for people to understand the functionality.

Reason to switch : Its user experience is quite problematic. It’s time-consuming to work on it.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

kanishka

Verified reviewer:

Manager, Animation

101-500 Employees

Software user since: 1-2 years

Reviewed on: Sep 8, 2023

5/5

“Its payment gateway integration feature is awesome. Good buy!”

Pros : Zoho Invoice comes with the best integration feature. We can easily integrate clients’ bank payments and syncing CRM or other third-party software.

Cons : The design customization options are limited in it.

Switched from : Viva Billing Software

Reason to switch : Namma Billing does not offer an offline mode. Certain features are not available in offline mode. "

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Pooja

Verified reviewer:

Co-founder, Accounting

Individual

Reviewed on: Oct 26, 2023

5/5

“Assists our team in creating customizable professional invoices.”

Assists our team in creating customizable professional invoices.

Pros : This software provides our team in creating invoice templates. We can easily include our logo and personalize the design which matches our brand.

Cons : There are some lagging issues in this software.

Switched from : jBilling software

Reason to switch : The lack of advanced accounting features in Logo CaptainBiz is one of the reasons for switching.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

jay kumar

Verified reviewer:

Co-founder, Apparel & Fashion

101-500 Employees

Software user since: 6-12 months

Reviewed on: Sep 8, 2023

5/5

“Great customizable features. Highly recommended!”

Pros : The ability to customize invoice templates with my branding and details helps me add a personalized touch of authenticity.

Cons : The frequency and scope of updates can sometimes become inconsistent.

Switched from : Viva Billing Software

Reason to switch : myBillBook does not offer automated features. Our team needed a more automated solution, and after checking all the features, we opted for Zoho Invoice

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5