Zoho CRM Reviews & Ratings

5/5

“One of the best CRM software I’ve ever used”

Pros : With this software, I can manage my sales funnel, pipeline, leads, and inventory. The app is quite handy and I can access all the information any time I want.

Cons : It’s a little difficult to organise the leads. Need more features for it.

5/5

“A useful tool for capturing all my leads”

Pros : Tracking and finding all my potential leads becomes easy with this software. Filters are also easy to put on the documents. I can easily sort and keep a tab on my sales funnel.

Cons : It’s reporting feature can be improved.

5/5

“Zoho CRM provides advanced analytics that help us in improving our ROI”

Pros : The advanced analytics feature helps me make all my reports so that I can plan for my future projects. Overall great performance.

Cons : It has a learning curve. Takes time for people to understand the functionality.

4.7/5

“Zoho CRM helps me in streamlining my business and enhancing productivity.”

Pros : Zoho CRM offers great features that help me track my leads, organize them and keep close track of my customers as well. In short, it helps me in streamlining my business and enhancing productivity.

Cons : The app itself is pretty simple, but it could use a few improvements. For example, integrating with other apps would allow users to share data more effectively from one app to the next.

Reason to switch : I haven't run into any issues or complaints. It works great for me and my business.

4.6/5

“Perfect tool to track sales.”

Pros : Zoho CRM is the perfect tool for small and medium-sized businesses who want to track their sales, marketing, and customer support data in one place.

Cons : When it comes to the UI sometimes it seems clunky and takes a bit of time to respond.

4.5/5

“expansive features set, easy setup and implementation”

Pros : Discover the power of an all-in-one platform that can handle campaigns, email lists, prospects, and leads for company sales and marketing. An intuitive sales and marketing tool called Zoho CRM makes it simple to keep track of all contacts, emails, tasks, and notes in one location. To further assist contacts, it provides capabilities like email integration and automation insights. Manage business teams and client interactions with the help of the potent sales and marketing platform Zoho CRM. With a single dashboard, we can manage leads, create tasks, send tailored emails, organise events, and much more.

Cons : nothing

4.5/5

“I have been using Zoho CRM for over a year now and I love it.”

Pros : I was looking for a CRM software that would help me manage my leads and follow up with potential customers and Zoho CRM does just that. I no longer have to spend hours sorting through my leads and I get more sales now that I have been using Zoho CRM. I've been able to use the platform to automate tasks and manage leads. A great tool for my business.

Cons : It is difficult to say what I dislike about this application as it serves as a one-stop solution for client relationship management. I've used the platform and really like how easy it is to use; great design and user-friendly interface.

Reason to switch : It helps me manage my leads and follow up with potential customers and Zoho CRM.

4.5/5

“manage your business only with zoho one”

Pros : Zoho is very affordable and simple to use. Because of the low cost and simple internal employee onboarding, it is ideal for SMEs. As a result of the strong integration between all the apps, data is shared easily between departments and between apps. For example, the finance team may view invoices made in CRM in Zoho Books, and all other apps have access to workers added in Zoho People.

Cons : NO CONS

4.5/5

“The best CRM I have ever used!”

Pros : It is designed to track your entire sales funnel with ease. The free trial allows you to try all of the features of the software. The features are so useful and it is the easiest CRM I have ever used. I have been using Zoho CRM for about a year, and I have yet to find a better CRM for my business.

Cons : Overall I liked the product. No cans here.

Switched from : Salesforge

Reason to switch : Zoho CRM features are more useful and powefull.

4.5/5

“perfect operating system fo business”

Pros : Without a doubt, the monthly amount I pay to utilise Zoho CRM is quite affordable considering the services. In addition to integrated mail templates, the daily mail quota, contact management, invoice management, and much more, I get to use the CRM.

Cons : nothing