PayU Reviews & Ratings

4.7/5

“Super Simple and Reliable”

PayU is a seamless payment solution with quick payouts and easy integration. Perfect for e-commerce businesses.

Pros : PayU is very easy to use and integrates smoothly with many payment options. The payouts are timely, and there are no setup costs, which is fantastic.

Cons : I haven’t faced any issues with the software yet. Everything is working great so far.

Switched from : Razorpay

Reason to switch : I needed a simpler and more reliable payment solution without any setup costs.

4.5/5

“Good but Has Some Issues”

PayU offers a straightforward and secure payment gateway, though it can lag with multiple open windows.

Pros : PayU’s interface is simple, it’s secure, and it integrates well with other systems.

Cons : There can be server slowdowns when multiple windows are open, which is frustrating.

Reason to switch : I was looking for a payment gateway with better integration options and security features.

4.1/5

“Perfect for Small Businesses”

PayU offers a complete and user-friendly payment solution that has improved my business operations significantly. Highly recommend it for streamlining payments and boosting growth.

Pros : PayU’s no-code solutions are a lifesaver! I don’t need a dedicated website or app to accept payments, which is great for my growing business. The additional products like PayU Connect, the Recommendation Engine, QR code payments, and POS systems make everything so easy. The accounting automation is super helpful too, keeping my finances organized. For businesses expanding to India, the cross-border payment options are a huge plus. The fees are fair, with no setup costs and a pay-as-you-go model.

Cons : I wish the processing fee for bulk transactions was reduced to 1.5%. It would make a big difference for businesses with high sales volumes.

Switched from : Paypal

Reason to switch : I needed more comprehensive features and better integration options for the Indian market.

4.1/5

“Perfect for Gift Cards and International Payments”

PayU is a comprehensive payment gateway that’s secure and easy to integrate. The features for gift cards and international payments are particularly useful.

Pros : PayU is great for selling gift cards without extra coding. Accepting international payments is easy, and the processing fees are lower than others. It’s a trusted partner for secure transactions, with faster payment settlements.

Cons : PayU meets all my expectations, so there’s nothing I dislike about it.

Switched from : Skrill

Reason to switch : I needed a more cost-effective solution with better features for international transactions and gift card sales.

4.1/5

“Reliable Payment Gateway”

PayU is reliable and easy to use, but the payment failure and refund issues need to be addressed.

Pros : PayU supports most payment options like debit/credit cards, UPI, and net banking. It’s easy to integrate into websites and is user-friendly.

Cons : Payment failures and refund issues are a concern, with deductions happening but not reaching the merchant.

Switched from : Paytm for Business

Reason to switch : I wanted a more reliable payment gateway with better support for various payment options.

4/5

“Not Worth the Wait”

PayU has low commission fees, but the long and confusing activation process was a big letdown.

Pros : The commission fee is low, around 2.5%.

Cons : The account activation process took six months and was very confusing. The wait time was too long.

Switched from : Instamojo

Reason to switch : I was looking for lower commission fees, but the long activation time was disappointing.

3.8/5

“Efficient and Secure”

PayU is an efficient and secure online payment gateway, though the latest version needs some fixes for high transaction volumes.

Pros : PayU is quick, easy, and secure, with good authentication steps. It’s efficient with minimal downtime.

Cons : The new version has some issues, with error pages popping up more frequently as transaction volumes increase.

Switched from : Ccavenue

Reason to switch : PayU provided better efficiency and security for my online transactions.

3.6/5

“Great for Secure Payments”

PayU is a reliable and secure payment gateway with lots of payment options and good security features. Integration is simple, and the real-time reporting is a bonus.

Pros : PayU accepts a variety of payment methods like credit cards, debit cards, bank transfers, and digital wallets. It’s secure and protects data, reducing fraud risks. It’s easy to integrate with websites and e-commerce platforms and offers real-time reporting and multilingual support.

Cons : The transaction fees can add up, especially for businesses with a high volume of sales. Also, customer service could be quicker in responding to queries.

Switched from : Stripe

Reason to switch : PayU offered better security features and easier integration with my e-commerce platform.