Paytm for Business Reviews & Ratings

4.5/5

“Great for Managing Everyday Business Transactions”

Pros : What I like most about Paytm Business is how easy it is to use, even for someone who isn’t very tech-savvy. I can accept payments through various methods like UPI, debit cards, and even wallets. The money gets transferred to my account without much hassle, making it great for daily transactions.

Cons : On the downside, their customer support has been slow to respond lately, especially when it comes to resolving issues with funds being on hold. I also noticed that Paytm is going through a bit of a slow phase, and that can create some uncertainty when you're depending on it for your business.

Switched from : PayU

Reason to switch : I made the switch to Paytm Business due to its easier setup and multiple payment options, which made it convenient for both me and my customers.

4.5/5

“Best Payment App for Small Businesses”

Pros : Paytm Business allows me to accept payments on the go, and it's been a lifesaver for handling customer transactions. I can easily transfer the money directly to my bank account, which gives me peace of mind. Signing up was simple, and the team was helpful when I had questions. The platform is flexible enough for both small and large businesses.

Cons : One thing that could be better is the occasional technical glitch I experience, especially when payments are delayed or don’t reflect immediately in my bank account. This can cause a bit of worry, especially when running a busy store.

Switched from : PayKun

Reason to switch : I switched because Paytm Business offers better support and faster processing, which fits the needs of my business better.

4.5/5

“Efficient Payment Tool with Quick Transfers”

Pros : The best thing about Paytm Business is how quickly payments get transferred to my bank account. It’s reliable, and I’ve rarely had to deal with payment failures. Whether I’m paying a merchant or receiving payments, the app makes the process smooth with just a quick scan.

Cons : The downside is the customer support team. Whenever I’ve run into issues or had questions, they haven’t been as responsive as I would have liked. There are times when I’ve had to wait for days to get a proper answer, which is frustrating.

Switched from : Zaakpay

Reason to switch : I switched to Paytm Business because of its quicker payment transfer times and better features for small businesses.

4.2/5

“Good for Payments, But Swipe Machine is a Hassle”

Pros : Paytm Business is generally good for everyday payments. It allows you to transfer funds quickly and without too much effort. The interface is straightforward, and you can use it across different payment methods. It has become a go-to solution for me.

Cons : my experience with the Paytm swipe machine was terrible. It only worked a few times before breaking down, and the customer service was not helpful at all. After waiting for weeks without a solution, I decided to stop using the machine. It’s been frustrating dealing with the customer care team, which has been slow and unresponsive.

Switched from : Zaakpay

Reason to switch : I switched to Paytm for easier integration with my business, but I had to give up on their swipe machine after too many issues.

4.2/5

“The Most Convenient App for Payment Acceptance”

Pros : Paytm Business has made payment acceptance incredibly easy for my business. With just a simple QR scan, I can process payments from customers quickly, even if they’re using a credit card. It’s become a daily tool that I rely on, and it's been easy to integrate into my workflow. The support team is quick to respond whenever I’ve needed help.

Cons : The only issue I've experienced is a delay in processing transactions. As a small business owner, I rely on immediate transactions, and when there’s a delay, it can impact my operations.

Switched from : WePay

Reason to switch : I switched because Paytm Business is more widely accepted by my customers, and the process of using it felt more streamlined.

4.2/5

“A Trustworthy Payment Solution for Small Business Owners”

Pros : Paytm Business has been an essential part of running my small business. It accepts multiple payment types like UPI and cards, which is convenient for my customers. I love how easy it is to set up and manage. The best part is that I can track payments and transfers in real time.

Cons : One thing I would like improved is how long it sometimes takes for payments to reflect in my account. When you're running a small business, delays can cause unnecessary stress.

4.2/5

“An All-in-One Payment Platform for Business Owners”

Pros : Paytm Business offers a great platform to handle all types of payments. I like the sound boxes they provide, which notify you immediately when payments are made. It’s super convenient, and I can even take out loans based on my business transactions through the app.

Cons : The only downside is that the additional fees for their accessories, like the sound boxes, are a bit high.

Switched from : Ccavenue

Reason to switch : I switched because Paytm Business offered more features tailored to business owners, like the sound boxes and loan facilities.

4.1/5

“A Fast, Efficient Payment Solution”

Pros : I enjoy how Paytm Business allows me to withdraw money from my gift card balance quickly. It’s simple and reliable, and I use it often to handle payments from my customers. The fact that it supports instant transfers is a major plus for me, as I need quick access to funds.

Cons : There are occasional delays in how long it takes for payments to reach my account, which can be a bit annoying, especially when I'm expecting fast transactions.

Switched from : Airpay Payment Gateway

Reason to switch : I switched to Paytm Business because it supports gift cards and offers better flexibility for handling customer transactions.

4/5

“A Handy Tool for Small Businesses to Receive Payments Easily”

Pros : I like Paytm Business because it's straightforward and easy to use. As a small business owner, I find the variety of payment options available really helpful, especially when customers prefer different modes like UPI or credit cards. The payment process is smooth and quick, which is essential for a fast-paced environment like ours.

Cons : I do find that there are sometimes delays when the payment is being transferred to my bank account.

Switched from : PhonePe Business

Reason to switch : I switched to Paytm Business because of the broader payment options and the quick response time from customer support.

4/5

“A Reliable Tool for Daily Business Transactions”

Pros : What I enjoy about Paytm Business is how it provides different payment methods, from UPI to credit cards, making it very adaptable to any customer. I can also monitor my transactions live, which helps me stay on top of things throughout the day.

Cons : N/A

Switched from : Instamojo

Reason to switch : I found Paytm Business more convenient, especially because of the live transaction tracking and easier fund transfer process.