Paytabs
by : Paytabs
All Ratings
User Reviews
Paytabs
By : Paytabs
All Ratings
User Reviews
Check out Paytabs reviews by verified users. Discover what businesses are saying about Paytabs on Techjockey.
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Nitya Meshram
Verified reviewer:
Accountant, Accounting
101-500 Employees
Software user since: 1-2 years
Reviewed on: Sep 2, 2024
4.1/5
“Switching to PayTabs Has Made Handling Online Payments Easier for My Small Business”
PayTabs has helped my business by offering a simple way to handle online payments from multiple countries. It integrates with my website without much hassle, and the dashboard is straightforward enough for tracking transactions. Although there are fees involved, I find the overall service to be reliable.
Pros : One of the things I liked the most about PayTabs is how smoothly it integrated with my online store. It accepts a variety of payment methods, which is perfect because my customers come from different countries. The transaction speed is decent, and I find it convenient that I can track all payments in real-time. I also appreciate the customer support team, as they respond quickly when I have questions.
Cons : A drawback I noticed is that the fee structure isn’t the clearest. While it works well, I had to dig around to understand what charges applied to different payment methods.
Switched from : Paypal
Reason to switch : I made the switch because PayTabs offered better support for local and international payments specific to my region, which Stripe couldn’t match as easily. It was essential for me to have a service that caters to a global audience, especially for my international customers.
Features
4/5
Value for Money
4/5
Customer Support
4.5/5
Ease of Use
4/5
Likely to Recommend
Anjan
Verified reviewer:
Lead, E-commerce
101-500 Employees
Software user since: 6-12 months
Reviewed on: Aug 5, 2024
3.6/5
“PayTabs Simplified My Payment Process, But Setup Was a Bit of a Challenge”
Despite the initial challenges, PayTabs has been a great tool for my business. Once I got through the setup, it’s been smooth sailing, and I really appreciate how easy it is for my customers to make payments. If you’re willing to put in the time to learn how to use it, PayTabs is a solid choice for any business looking to handle online payments.
Pros : PayTabs has made it much easier for me to manage payments on my website. I love that it supports multiple payment methods and currencies, which has been great for my international customers. The security features are top-notch, and I haven’t had any issues with fraud or chargebacks since I started using it. The transaction fees are also reasonable, which is a big plus for my small business.
Cons : The only downside I’ve experienced is that the setup process wasn’t very user-friendly. I’m not super tech-savvy, so I had a hard time figuring out how to get everything up and running. Customer support wasn’t very responsive, which made things even more difficult.
Reason to switch : I switched to PayTabs because I needed a payment processor that offered better support for international transactions, and Braintree wasn’t meeting my needs.
Features
3.5/5
Value for Money
4/5
Customer Support
3.5/5
Ease of Use
3.5/5
Likely to Recommend
tushar vadhavana
Verified reviewer:
Lead, E-commerce
2-100 Employees
Software user since: 1-2 years
Reviewed on: Aug 5, 2024
3.5/5
“PayTabs Simplified My Business Payments, Though It Took Time to Get Used To”
Overall, PayTabs has been a good addition to my business. Once I got the hang of it, it became a reliable way to handle payments, and my customers seem to have an easier time with it too. I wish the setup was simpler, but if you’re patient and don’t mind figuring things out on your own, it’s a solid choice.
Pros : What I really like about PayTabs is how it made it easier for my customers to pay me. The platform supports a wide range of payment methods, so whether someone is paying with a card or through an online transfer, PayTabs has it covered. The security is also impressive, and I’ve had no issues with fraud or chargebacks since I started using it.
Cons : The only thing I didn’t like was that it’s not super intuitive when you’re just starting. I had to spend a lot of time figuring out how things worked, and there wasn’t much help available. The customer service is also not very quick to respond, which added to the frustration.
Switched from : Zaakpay
Reason to switch : I chose PayTabs because I needed a more comprehensive payment solution that offered better support for different payment methods, and 2Checkout wasn’t providing that.
Features
4/5
Value for Money
3.5/5
Customer Support
3.5/5
Ease of Use
3/5
Likely to Recommend
Harsh Patidar
Verified reviewer:
Lead, E-commerce
2-100 Employees
Software user since: 6-12 months
Reviewed on: Aug 5, 2024
3.5/5
“PayTabs Offers Reliable Payment Processing, But Needs Better Support”
Despite the hiccups with customer support, PayTabs has been a reliable payment processor for my business. It’s great for international payments, and once you get past the setup, it’s easy to use. I’d recommend it to anyone looking for a cost-effective and secure payment solution, but just be prepared for some delays if you need help.
Pros : PayTabs has been great for my business. It allows me to accept payments from clients all over the world, and the variety of payment options is impressive. The fees are also lower than what I was paying before, and the integration with my site was pretty straightforward. The security features give me confidence that my transactions are safe.
Cons : The biggest issue I’ve had with PayTabs is their customer support. When I had questions during setup, it took a long time to get a response, and the information wasn’t always clear. This can be frustrating, especially when you’re trying to get everything up and running quickly.
Switched from : Razorpay
Reason to switch : I switched to PayTabs because I was looking for a more modern solution with better international support and Authorize.Net was becoming too outdated for my needs.
Features
4/5
Value for Money
3.5/5
Customer Support
3.5/5
Ease of Use
3/5
Likely to Recommend
Deepak Mahajan
Verified reviewer:
Lead, E-commerce
2-100 Employees
Software user since: 1-2 years
Reviewed on: Aug 6, 2024
3.5/5
“PayTabs Has Been Reliable for My Business, But the Support Is Lacking”
Overall, PayTabs has been a solid payment solution for my business. It works well for international payments, and I feel confident that my transactions are secure. However, the lack of timely and effective customer support is a significant downside, so if you’re not comfortable troubleshooting on your own, this might be something to consider.
Pros : I’ve found PayTabs to be a reliable payment processor for my online business. It allows me to accept payments from customers all over the world, and the security features are excellent. The platform integrates well with my existing systems, and the transaction fees are reasonable, which is important for a small business like mine.
Cons : The main problem I’ve encountered is with customer support. Whenever I’ve needed help, it’s taken a long time to get a response, and the information provided wasn’t always clear or helpful. This was especially frustrating during the initial setup.
Switched from : Skrill
Reason to switch : I switched to PayTabs because I needed a more reliable payment processor with better integration options, and Skrill wasn’t delivering the performance I needed.
Features
4/5
Value for Money
3.5/5
Customer Support
3.5/5
Ease of Use
3/5
Likely to Recommend
Ashish Anand
Verified reviewer:
Accountant, E-commerce
101-500 Employees
Software user since: 2+ years
Reviewed on: Jul 23, 2024
3.3/5
“PayTabs: Reliable Payment Processing with a Learning Curve”
Despite the learning curve, PayTabs has become an invaluable asset for managing online payments in my business. It’s reliable, secure, and supports international transactions seamlessly. If you’re willing to invest time in setup and occasional self-learning, PayTabs is a solid choice for expanding your payment capabilities.
Pros : PayTabs has been crucial for my business, allowing me to accept payments globally with ease. The platform supports various payment methods, making it convenient for customers worldwide. Security is robust, ensuring safe transactions, and integration into my website was straightforward once I got the hang of it. The customer dashboard is intuitive, offering insights into sales and transactions.
Cons : The initial setup was challenging, requiring time to understand and configure. As someone not very tech-savvy, I struggled with some features and had to rely heavily on support resources. Speaking of which, customer support responses were slow, sometimes taking a couple of days to get a resolution.
Switched from : PayU
Reason to switch : I switched to PayTabs because I needed a more versatile payment processor that could handle international transactions more effectively than Square.
Features
4/5
Value for Money
3/5
Customer Support
3/5
Ease of Use
3.5/5
Likely to Recommend
SUNIL KUMAR
Verified reviewer:
Lead, E-commerce
2-100 Employees
Software user since: 1-2 years
Reviewed on: Jul 9, 2024
3.3/5
“PayTabs Has Great Features, But Could Use Better Customer Support”
PayTabs has been a good fit for my business, especially with its ability to handle multiple currencies and its reasonable fees. The platform itself works well, and I feel confident using it. However, the customer support experience has been less than ideal, and that’s something I hope they improve in the future. If you don’t mind the occasional wait for support, it’s a reliable option.
Pros : I really like how PayTabs allows me to accept payments in multiple currencies, which has been fantastic for my international clients. The transaction fees are also reasonable compared to other services, and I appreciate how seamless the integration process was with my existing setup. The platform is also very secure, giving me peace of mind that my transactions are protected.
Cons : My main issue with PayTabs is their customer support. Whenever I faced a problem, it took a while to get a response, and sometimes the answers weren’t very helpful. It can be frustrating, especially when you’re dealing with something as important as payments.
Switched from : Stripe
Reason to switch : I switched to PayTabs because I needed a service that could handle multiple currencies more efficiently, and Stripe wasn’t offering what I needed.
Features
4/5
Value for Money
3/5
Customer Support
3/5
Ease of Use
3.5/5
Likely to Recommend
Janvi Suman
Verified reviewer:
Lead, E-commerce
2-100 Employees
Software user since: 1-2 years
Reviewed on: Aug 5, 2024
3.2/5
“PayTabs Makes Managing Payments Easier, but There's a Bit of a Learning Curve”
Overall, PayTabs has been a solid tool for my business. After getting through the setup, it became a reliable payment solution for my online store. It feels good knowing my customers can pay securely, and I appreciate the variety of payment options it supports. If you’re willing to invest some time in learning the ropes, it’s a good choice for any business looking to handle international payments.
Pros : I found PayTabs helpful for managing my online payments. It integrates smoothly with my website, and I love that I can accept payments from different countries without any hassle. The security features are top-notch, so I don’t have to worry about fraud, and it’s compatible with a variety of payment methods, which is a huge plus. It really made my business transactions smoother and more professional.
Cons : The only downside I faced was the initial setup. It’s not very user-friendly for someone who isn’t tech-savvy. It took me a while to figure things out, and I had to refer to several tutorials. Also, customer support is a bit slow, which can be frustrating if you run into any issues.
Switched from : Paypal
Reason to switch : I switched to PayTabs because I needed more flexibility in accepting payments from different countries, and PayPal wasn’t cutting it for me anymore.
Features
3.5/5
Value for Money
3/5
Customer Support
3.5/5
Ease of Use
3/5
Likely to Recommend
Nitin Kalra
Verified reviewer:
Co-founder, E-commerce
2-100 Employees
Software user since: 1-2 years
Reviewed on: Aug 5, 2024
3.2/5
“PayTabs Is a Solid Payment Platform, But Could Be More User-Friendly”
In the end, PayTabs has been a good choice for my business, despite the initial challenges. It’s reliable, secure, and offers a lot of flexibility in terms of payment options. If you’re comfortable with technology and don’t mind figuring things out on your own, PayTabs is worth considering. Just be aware that the learning curve might be a bit steep at first.
Pros : One thing I really appreciate about PayTabs is how it supports multiple currencies and payment methods, which has been a game-changer for my international sales. The platform is secure, and I’ve never had to worry about the safety of my transactions. It integrates well with my online store, and the fees are reasonable, which is a big plus.
Cons : The downside is that the user interface isn’t the easiest to navigate, especially if you’re not tech-savvy. I struggled a bit at first to find my way around, and the tutorials weren’t as helpful as I’d hoped. Customer support is also slow to respond, which didn’t help matters when I was trying to get set up.
Switched from : PayU
Reason to switch : I chose PayTabs because I needed a platform that offered better support for international payments, and Worldpay wasn’t meeting my needs.
Features
3/5
Value for Money
3.5/5
Customer Support
3.5/5
Ease of Use
3/5
Likely to Recommend
Jai kishan Vajpayee
Verified reviewer:
Digital Marketer, E-commerce
2-100 Employees
Software user since: 1-2 years
Reviewed on: Aug 4, 2024
3.1/5
“PayTabs: A Secure Choice for Global Payments, But Support Needs Improvement”
Overall, PayTabs has proven to be a reliable payment solution for my business needs. Once past the initial setup challenges, it’s been smooth sailing, and I appreciate the flexibility it offers in handling payments globally. If you prioritize security and can navigate through initial setup hurdles, PayTabs is worth considering for your business.
Pros : PayTabs has been instrumental in streamlining my payment processes. It supports multiple currencies and payment methods, catering well to my international customer base. Security features are robust, giving me peace of mind with every transaction. The fees are competitive, and the platform integrates seamlessly with my e-commerce site, enhancing user experience.
Cons : The downside has been the customer support experience. Responses are slow, and the support team doesn’t always provide clear solutions. This can be frustrating when dealing with urgent issues or complex setups. Additionally, while the platform is feature-rich, navigating through all its capabilities can be overwhelming at first.
Reason to switch : I opted for PayTabs to have better control over international payments and to benefit from its robust security features, which were lacking with Shopify Payments.
Features
3.5/5
Value for Money
3/5
Customer Support
3/5
Ease of Use
3/5
Likely to Recommend
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