MoEngage Reviews & Ratings

3.8/5

“MoEngage’s In-App Tools Keep us engaged and Happy”

Since adopting MoEngage, we’ve seen a noticeable improvement in how our customers interact with our app.

Pros : From interactive polls to feature announcements, we can now keep our users engaged while they’re using our app. It’s good for maintaining a connection with our customers without being intrusive.

Cons : The platform can be a bit overwhelming at first due to the extensive range of features. It took me some time to get the hang of how everything works.

Switched from : Brevo

Reason to switch : We switched because MoEngage offered stronger in-app engagement tools that were better suited to our needs.

3.8/5

“MoEngage’s Automation Makes Marketing Easy with its stands out features”

MoEngage has streamlined our marketing efforts significantly. The platform’s automation capabilities mean that we can set up campaigns that run on their own, saving us a lot of time and manual effort.

Pros : The automation features in MoEngage are just amazing. They allow us to set up campaigns that practically run themselves, ensuring that our customers always receive timely and relevant messages.

Cons : No issues

Switched from : Hubspot Marketing Hub

Reason to switch : We chose MoEngage because it offered more advanced personalization and automation features.

3.8/5

“MoEngage’s A/B Testing Feature Helped Us Improve Our Marketing Strategies”

MoEngage’s A/B testing feature allows us to try out different messages and see which one performs better. This feature helps in identifying a useful approach.

Pros : The A/B testing feature in MoEngage is one of the best features we’ve used. It allows us to test different versions of our messages to see which one resonates more with our audience.

Cons : No issues

Switched from : ActiveCampaign

Reason to switch : We chose MoEngage because we needed A/B testing tool to enhance our marketing efforts.

3.7/5

“MoEngage’s Seamless Integration Made Our Transition Smooth”

MoEngage’s seamless integration allowed us to quickly adopt its features, like automated messaging and detailed analytics, without any major disruptions.

Pros : One of the best things about MoEngage is how easily it integrates with our existing systems. The transition was smooth, and we were able to start using all its features, like multi-channel messaging and in-app engagement, without any hassle.

Cons : Some features, especially the more advanced ones take time to understand.

Switched from : Brevo

Reason to switch : We needed a more user-friendly platform with better integration capabilities, and MoEngage fit the bill perfectly.

3.7/5

“MoEngage’s Multi-Channel Capabilities Keep Our Customers Connected”

MoEngage has become an essential tool for our marketing team. The platform allows us to manage customer engagement across multiple channels effortlessly. We can now ensure that our customers receive consistent and timely messages, no matter how they prefer to interact with us.

Pros : MoEngage’s ability to handle multi-channel engagement is phenomenal. Whether it’s through push notifications, SMS, or in-app messages, we can reach our customers wherever they are, ensuring they always stay connected with our brand.

Cons : Setting up and managing multiple channels is a bit time-consuming initially.

Reason to switch : We needed a platform that could manage multi-channel engagement more effectively.

3.7/5

“MoEngage’s Analytics Tools Are Essential for Campaign Success”

The analytics tools offer deep insights into customer behavior and campaign performance, which have been invaluable in helping us make well informed decisions.

Pros : The analytics tools in MoEngage provide valuable insights into how our campaigns are performing and help us understand our customers better.

Cons : The platform can sometimes be a bit slow when working with large reports.

Switched from : ActiveCampaign

Reason to switch : We switched because MoEngage offered more advanced analytics and tracking features that better suited our needs.

3.7/5

“MoEngage Has Changed Our Customer Communication into a Seamless Experience”

MoEngage has really changed how we interact with our customers. The automated messaging system saves a lot of time. I especially appreciate the analytics tools, which give deep insights into how our campaigns are performing. This allows us to adjust our strategies quickly to improve engagement. The integration with our existing systems was also a breeze, making the transition smooth and hassle-free.

Pros : The platform handles everything from sending push notifications to delivering personalized SMS messages.

Cons : No cons

Switched from : Mailchimp Marketing Platform

Reason to switch : I switched because I needed a platform that could offer more comprehensive automation features, especially for multi-channel communication.

3.5/5

“MoEngage’s Event Tracking Keeps Us Ahead”

The event tracking feature allows us to stay on top of how our users interact with our app, and the triggered actions mean we can respond immediately with relevant content. This has greatly enhanced our ability to keep customers engaged and satisfied.

Pros : This software allows us to monitor user behavior closely and respond with timely, personalized messages.

Cons : The platform’s interface could be more user-friendly.

Reason to switch : We needed a platform with better event tracking and automation capabilities, and MoEngage delivered exactly what we were looking for.

3.3/5

“MoEngage’s Personalization Features Make Customers Feel Special”

MoEngage has allowed us to create a more personalized experience for our customers. The platform’s ability to customize messages based on individual behavior has led to better engagement and higher customer satisfaction.

Pros : MoEngage stands out at personalization. We can now send messages that are related to each customer’s unique preferences and behavior, which has made a huge difference in our engagement rates.

Cons : I haven’t faced any issues so far.

Switched from : ActiveCampaign

Reason to switch : We switched because we needed a platform that offered more advanced personalization features to better connect with our audience.

3.2/5

“MoEngage Makes Lifecycle Marketing Simple and Effective”

The platform allows us to create personalized campaigns that cater to customers at different stages, from onboarding to re-engagement. The ability to track user events and trigger specific actions based on those events has been a huge asset in keeping our customers engaged.

Pros : MoEngage’s customer lifecycle marketing campaigns have made it easy to manage our relationships with customers from start to finish.

Cons : I’ve noticed that customer support could be faster when we run into issues. It’s not a frequent problem, but it can be frustrating when we need quick answers.

Switched from : ActiveCampaign

Reason to switch : We switched because MoEngage offered more advanced lifecycle marketing features that could better support our growing customer base.