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Klaviyo opicon

By : Klaviyo

4.2 ( 14 reviews )
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Klaviyo Reviews & Ratings

Check out Klaviyo reviews by verified users. Discover what businesses are saying about Klaviyo on Techjockey.


90%

Have recommended this product

Overall Score

4.2/5
Based on 14 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Klaviyo Pros and Cons

Pros

pros_icon “It is a versatile platform with various ways to use it. It handles our daily campaigns and flows, and we can pull daily reports easily. It's a platform we use a lot.” Babita - Jul 16, 2024

pros_icon “Klaviyo helps its users to organize emails according to the season and location and gives you easy-to-understand reports.” SUNIL KUMAR - Jul 10, 2024

pros_icon “I am a certified partner with Klaviyo and I've used it for more than 6 years now. The customer support team is very helpful and supportive.” Janvi Suman - Jul 10, 2024

Cons

cons_icon “SMS service of Klaviyo is geographically limited and only available in a few countries.” Janvi Suman - Jul 10, 2024

cons_icon “Using Klaviyo for more than 4 years and it's been a horrible experience.” Janvi Shetty - Jun 18, 2024

cons_icon “The monthly email limit is not sufficient. Try evaluating some other tool for a smoother working experience.” Manvinder - Jun 13, 2024

Klaviyo Video Reviews

youtubeVideoId

“Klaviyo Reviews Everything You Need to Know”

4.5

Review by: Daniel Budai

youtubeVideoId

“Klaviyo Review: The Ultimate E-commerce Marketing Automation Platform”

4.3

Review by: Alex Prakash

youtubeVideoId

“Klaviyo Reviews: Everything You Need to Know”

4.1

Review by: Monika Sharma

youtubeVideoId

“Klaviyo Review!”

3.8

Review by: mitesh Tiwari

Klaviyo User Reviews ( 10 )

B

Babita

Verified reviewer:linkedin_verify

Chief Financial Officer, SAAS

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 16, 2024

4.3/5

“Great Platform – Highly Recommended”

Klaviyo is very useful for daily operations, but the customer support could be better.

Pros :

Cons :

Switched from : ActiveCampaign

Reason to switch : Looking for better customer support.

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
JS

janvi shetty

Verified reviewer:linkedin_verify

User, SAAS

2-100 Employees

Software user since: 1-2 years

Reviewed on: Jun 18, 2024

4.3/5

“Had a terrible experience with Klaviyo, and it keeps getting worse by the day”

Klaviyo is expensive, and the support is not good.

Pros :

Cons :

Reason to switch : Klaviyo is a bit costly for us, and their customer support has got worse over time.

Features

4.5/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

4.5/5

Likely to Recommend

9/10
SK

Sunita khurana

Verified reviewer:linkedin_verify

User, SAAS

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 4, 2024

4.3/5

“There are many alternative options available to Klaviyo”

Klaviyo works smoothly with Shopify, but it is too expensive.

Pros :

Cons :

Switched from : Omnisend

Reason to switch : Its poor customer service forced us to search for more reliable and budget-friendly options.

Features

4/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
RK

Ramesh Kumar

Verified reviewer:linkedin_verify

User, IT

Individual

Software user since: 6-12 months

Reviewed on: Jun 19, 2024

4.2/5

“Helps to organize our email list”

It helps us target customers better and integrates well.

Pros :

Cons :

Reason to switch : Want more flexible pricing options.

Features

4.5/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4.5/5

Likely to Recommend

9/10
SK

SUNIL KUMAR

Verified reviewer:linkedin_verify

User, SAAS

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 10, 2024

4.2/5

“A Perfect marketing tool for improving any businesses marketing ops”

We need SMS support across the countries.

Pros :

Cons :

Switched from : GetResponse

Reason to switch : We need SMS support across the countries.

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

9/10
TV

tushar vadhavana

Verified reviewer:linkedin_verify

User, SAAS

2-100 Employees

Software user since: < 6 months

Reviewed on: Jul 9, 2024

4.2/5

“My two cents on Klaviyo”

It offers unique features for businesses.

Pros :

Cons :

Reason to switch : Needed more features.

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

8/10
VS

vishal satam

Verified reviewer:linkedin_verify

User, SAAS

2-100 Employees

Software user since: 1-2 years

Reviewed on: Jul 9, 2024

4.2/5

“Perfect SMS customer contact system designed for e-commerce”

It is an amazing software, but the interface needs an update.

Pros :

Cons :

Reason to switch : We wanted an updated platform.

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

9/10
M

manvinder

Verified reviewer:linkedin_verify

User, SAAS

101-500 Employees

Software user since: 6-12 months

Reviewed on: Jun 13, 2024

4.1/5

“Had a Great experience with Klaviyo”

Klaviyo is user-friendly and great for beginners.

Pros :

Cons :

Switched from : SendinBlue

Reason to switch : Needed a platform without strict email limits.

Features

4.5/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

9/10
JS

Janvi Suman

Verified reviewer:linkedin_verify

User, SAAS

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 10, 2024

4.1/5

“Try and Tested Best Email Marketing Software”

Klaviyo is perfect for e-commerce with great integration and support, however, its SMS availability is limited.

Pros :

Cons :

Switched from : Drip Marketing Automation Software

Reason to switch : Want SMS support.

Features

4/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

9/10
KS

Khan Sikander

Verified reviewer:linkedin_verify

User, SAAS

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 9, 2024

4.1/5

“It is the Perfect Platform to Grow Your Email Marketing Campaigns”

It doesn't have scheduling features, but it has a great analytics dashboard.

Pros :

Cons :

Reason to switch : Required better scheduling options for more features.

Features

4/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

9/10

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