Freshbooks Reviews & Ratings

Check out Freshbooks reviews by verified users. Discover what businesses are saying about Freshbooks on Techjockey.

Have recommended this product

Overall Score

4.6/5

Based on 7 Reviews

Features 4.5/5

Value for Money 4.6/5

Ease of Use 4.6/5

Customer Support 4.6/5

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Freshbooks Pros and Cons

Pros

pros_icon “Best software with amazing customer service. Features are best to use for sales in business. Best staff members who always are there to help their customers happily.” Fardeen - Oct 28, 2023

pros_icon “The excellent invoice features are very useful and helpful for a small business to make use of it.” Aniruddha - Aug 31, 2021

pros_icon “It supports invoicing. What I enjoyed the most was estimating. This is important for customers who need to estimate or for projects.” Abebe Teshome - Jul 22, 2021

Cons

cons_icon “The only thing I find least appealing about FreshBooks is the limitations on users. FreshBooks can only be used by one person.” Aniruddha - Aug 31, 2021

cons_icon “FreshBooks does not offer accounting functions that are actually needed.” Abebe Teshome - Jul 22, 2021

cons_icon “Freshbooks has an expense feature problem. Although it can connect to your bank account in order to pull in your charges automatically, it doesn't stay connected.” NAZMUL HOQUE - Jun 23, 2020

Freshbooks Video Reviews

“Freshbooks Review What I think after 2 years of using Freshbooks”

4.8

Review by: Kendrick Disch Creative

“FreshBooks Review”

4.5

Review by: SoftwarePundit

“Freshbooks Review”

4.3

Review by: BizBuddy

Freshbooks User Reviews ( 4 )

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Aniruddha

Verified reviewer:

Executive, Logistics and Supply Chain

2-100 Employees

Software user since: < 6 months

Reviewed on: Aug 31, 2021

5/5

“Excellent invoice feature for small business”

Pros : The excellent invoice features are very useful and helpful for a small business to make use of it.

Cons : The only thing I find least appealing about FreshBooks is the limitations on users. FreshBooks can only be used by one person.

Switched from : QuickBooks

Reason to switch : It does exactly what I need, and it's better than any other.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

fardeen

Verified reviewer:

Freelancer, Accounting

2-100 Employees

Reviewed on: Oct 28, 2023

4.7/5

“Best Inventory management software, maximum ROI, increased sales, operate with minimum staff”

Pros : Best software with amazing customer service. Features are best to use for sales in business. Best staff members who always are there to help their customers happily.

Cons : Nothing

Switched from : Dhan Mandi Merchant Accounting Software

Reason to switch : To get upgraded and to learn new things in technology firm

Features

5/5

Value for Money

5/5

Customer Support

4/5

Ease of Use

5/5

NAZMUL HOQUE

Verified reviewer:

Owner, Retail

Individual

Software user since: 6-12 months

Reviewed on: Jun 23, 2020

4.6/5

“Nice eye-catching UI design and very user-friendly navigation.”

Pros : FreshBooks' mobile app has the most interesting features like eye-catching UI design and very user-friendly navigation.

Cons : Freshbooks has an expense feature problem. Although it can connect to your bank account in order to pull in your charges automatically, it doesn't stay connected.

Switched from : Wave Accounting

Reason to switch : FreshBooks' mobile app has the most interesting thing to track and monitor expenses handy

Features

4.5/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4.5/5