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WebEngage

Brand : WebEngage

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A SaaS-based full-stack B2C marketing automation solution that helps businesses design personalized campaigns with ease. ...Read more

WebEngage Pricing, Features & Reviews

What is WebEngage?

WebEngage is a marketing automation platform that simplifies the process of customer engagement and retention for tech companies and SMBs. It helps organizations extract more revenue with efficiency. It helps strengthen the bond between existing clients and targets potential ones via attractive campaigns. With easy-to-use campaign creation, WebEngage helps organizations attract more clients with less effort.

Some of the high-value features of WebEngage like email integration, marketing analysis, lead management, contact management, and much more help companies achieve their goals and generate additional revenue.

Why Choose WebEngage Marketing Automation Software?

There are a number of reasons why one should choose WebEngage as their ideal marketing automation platform. Some of them are listed below:

  • Personalized journey builder: Helps their users in creating personalized customer journeys across numerous channels. It is stacked with functionalities like drag-and-drop journey builder editor, real-time metrics tracking, and omnichannel engagement. This allows 10+ channels so that the user can engage with their customer.
  • Real-time insights: Using WebEngage, users can view the insights of the active users. Multi-dimensional drill-down provides granular data visibility. Using this, a user can compare their top-performing campaigns and work on the lagging ones.
  • Transactional Campaign: Allows users to send critical alarming messages like order confirmation, invoices, ship tracking details, etc. via different channels like SMS, email, notification, etc.
  • Notification Popup: Keeps their customers updated with all the recent advancements. WebEngage makes sure that the customer is kept in the loop. Additionally, it also allows the customer to set the recurrence of pop-ups.
  • Growth Enhancement: WebEngage is equipped with optimization functionalities like Email Optimization, Landing Page Optimization, Channel Optimization, etc.

Additional Features of WebEngage

  • Multi-channel engagement: Equipped with features like drag-and-drop campaign builder, easy design creations, and automated consumer journeys across various channels SMS, emails, push notification, etc.
  • Unification of data: By collecting customer’s data from numerous sources, WebEngage provides real-time insights and targeted advertising as per the user’s behavior.
  • Easy Retention: Make the process of retaining the customers easy, by increasing their interest in your product. Instead of shifting the focus onto a new user, WebEngage pays close attention to the existing ones and nurtures them.
  • 1:1 Personalization: Keeping track of each individual’s record, WebEngage smartly personalizes the messages and campaigns and then dispatches them accordingly.
  • AI-equipped model: With the help of the WebEngage Analytics dashboard, organizations can target their campaigns and get the most out of them. The dashboard provides all the analytics needed to segment, engage, and retain key customers and easily get an ROI value.

Who are the Potential Users of WebEngage?

WebEngage is an advanced marketing automation software that is used by a wide range of industries. Some of the well-known industries that use WebEngage are as follows:

  • BFSI and Fintech: Banks and other financial services use WebEngage as they offer capabilities including data segmentation, data management, and transactional emailing to their clients.
  • FoodTech: WebEngage provides visitor monitoring that is used by food industries. They use this functionality so users can promote their brand and target a user demographically.
  • Media: People in media use WebEngage in order to boost engagement, monitor the users, and nurture the existing ones.
  • Gaming: The game development industries use WebEngage to sell their products based on their consumer preferences. Businesses also offer notifications and in-game pop-ups by integrating WebEngage.
  • Music oriented software: Using WebEngage, users can enhance customer engagement and promote their brand value.

Key Takeaways from WebEngage

Let’s rewind and grab some key takeaways of WebEngage.

  • You can easily create highly engaging content and campaigns using WebEngage Journey Builder's drag-and-drop functionality.
  • Businesses can customize interactions and personalize messages as per the customer's lifecycle and offer aid when needed.
  • With industry-defining capabilities like creating sales funnels and getting real-time event analytics, users can understand customers' behavior and usage patterns.
  • WebEngage offers a wide range of functionalities that help an individual in social media marketing, automated email marketing, and social media automation.

WebEngage Pricing

To avail yourself of the service that WebEngage has to offer, the user must get in touch with our salesteam. There you can decide the package of your choice by requesting a demo and then moving on with the paid subscription.

WebEngage Pricing & Plans

WebEngage price is available on request

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WebEngage Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Phone, Email, Live Chat, Communities, Forums
  • API Integration
  • Webinars, Documentation, Videos
  • English
  • AI Integrated

WebEngage Reviews

84%

Have recommended this product

Overall Score

3.7/5
Based on 10 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “WebEngage’s ability to analyze customer behavior and deliver content in real-time has significantly improved engagement and conversion rates.” Mohit Chauhan - Jul 24, 2024

Cons

cons_icon “The wealth of data can be overwhelming at times, especially when trying to decide which metrics to focus on.” Deepika Joshi - Aug 21, 2024

cons_icon “While the real-time insights are useful, I’ve noticed that the platform’s analytics can sometimes lag during peak usage times.” Janvi Suman - Aug 14, 2024

cons_icon “While personalization is a strong point, I’ve found that the reporting tools could be more customizable. I often need to export data to external tools for more detailed analysis. ” Komal - Aug 13, 2024

SK

SUNIL KUMAR

Verified reviewer:linkedin_verify

Product Manager, SAAS

101-500 Employees

Software user since: 6-12 months

Reviewed on: Jun 18, 2024

3.5/5

“WebEngage’s Notification Popups Keep My Customers Engaged and Informed”

WebEngage has made it easy to keep my customers informed and engaged with timely notification popups. This feature has been particularly useful for driving engagement during promotions and product launches, ensuring that my messages are seen by the right people at the right time.

Pros :

Cons :

Switched from : Mailchimp Marketing Platform

Reason to switch : I needed a platform that offered more control over customer engagement, particularly with real-time notifications. WebEngage provided the tools I needed to enhance my communication strategy and keep customers engaged.

Features

4/5

Value for Money

3/5

Customer Support

3.5/5

Ease of Use

3.5/5

Likely to Recommend

9/10
JS

Janvi Suman

Verified reviewer:linkedin_verify

Co-founder, Market Research

2-100 Employees

Software user since: 6-12 months

Reviewed on: Aug 14, 2024

3.5/5

“WebEngage is a great, I highly recommend this software”

WebEngage has significantly improved how I approach campaign optimization. The platform’s real-time analytics provide me with the tools I need to make informed decisions quickly.

Pros :

Cons :

Switched from : ActiveCampaign

Reason to switch : I needed a platform with more robust and real-time analytics capabilities. WebEngage offered the depth of insights and the immediacy I required to optimize my campaigns effectively.

Features

3.5/5

Value for Money

3.5/5

Customer Support

3.5/5

Ease of Use

3.5/5

Likely to Recommend

9/10
MS

Manvi Shroff

Verified reviewer:linkedin_verify

Founder, Market Research

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jun 17, 2024

3.7/5

“WebEngage’s User-Friendly Interface and Powerful Features Have Streamlined My work”

The platform’s ease of use and robust features allow me to manage campaigns efficiently without sacrificing quality.

Pros :

Cons :

Reason to switch : I needed a platform that was easy to use, with better integration capabilities.

Features

4/5

Value for Money

3.5/5

Customer Support

4/5

Ease of Use

3.5/5

Likely to Recommend

7/10

WebEngage Company Details

Brand Name WebEngage
Information WebEngage
Founded Year 2011
Director/Founders Avlesh Singh
Company Size 101-500

WebEngage FAQ

A Website, Mobile App (Android and iOS), Email, SMS and WhatsApp. Retargeting via Facebook and Instagram Accounts
A Yes, we follow a value based pricing model to cater to each customer's requirements and built for scale.
A Please feel free to send your questions to the following email id and one of our associates shall reach out to you accordingly. Email: partners@webengage.com

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