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Wati

Brand : Clare.AI

Starting at $ 49.00

Wati.io is a trusted WhatsApp Marketing Software used to create no-code WhatsApp chatbots. ...Read more

Wati Software Pricing, Features & Reviews

What is WATI?

WATI is one of the best customer engagement & WhatsApp marketing platforms built to provide WhatsApp Business API access to SMBs. It allows businesses to use WhatsApp for sales, marketing & customer support. WATI also enables WhatsApp integration with CRMs, Helpdesks & third-party apps to automate WhatsApp messages for business communication.

WATI WhatsApp provides businesses with detailed analytics of how messages are performing, including the engagement of customers and the results of sales. Reporting features on the platform make it easy to measure the performance of WhatsApp campaigns. Further features include team collaboration, message templates, and real-time customer feedback, which increase the productivity of teams.

Key Features of WATI

  • WhatsApp Broadcast & Marketing: Broadcast & automate whatsapp messages to up to 100k recipients from CRM, database, or Google Sheets.
  • Reminders On WhatsApp: Send order updates, card reminders, and payment & receipt notifications on WhatsApp.
  • Multi-Agent Login & Support Dashboard: Multi-login support for WhatsApp Business. Operate & provide chat support to customers from the WATI web & mobile app for agents.
  • WhatsApp Chatbot Builder: Integrate chatbots on WhatsApp to automate sales & support 24*7.

Why Use WATI?

WATI is a WhatsApp-based CRM & support dashboard with advanced native integrations with leading tools including Zoho, Shopify, WooCommerce, HubSpot, etc. WATI also has a simple drag-and-drop no-code chatbot builder that allows businesses to scale effortlessly.

WATI is also able to provide a user interface, which is intuitive and allows businesses to handle and manage multiple WhatsApp accounts as easily as possible. It streamlines communication with their customers. It can be integrated into popular CRM and support platforms, allowing businesses to keep all interactions with customers in one place as a unified dashboard.

Moreover, WATI's advanced analytics helps businesses grasp deeper insights into their communication strategies. Businesses can then track metrics such as response time, engagement levels, and customer satisfaction to make data-driven decisions that continuously improve customer interactions.

Benefits of WATI

  • Complete WhatsApp Marketing Platform: Send reminders on WhatsApp & broadcast personalized campaigns to grow your business.
  • Advanced WhatsApp Automation: Send & automate WhatsApp messages at scale. Trigger messages from CRMs & databases. Automate sales & support with an intelligent WhatsApp chatbot.
  • Native Integrations: WATI WhatsApp allows businesses to integrate their WhatsApp business with leading CRMs & platforms, including HubSpot, Zoho, Shopify, WooCommerce, Pabbly, and Zapier.
  • Advanced Reporting and Analytics: Performance-based reporting for agents & campaigns. Analytics dashboard to get detailed insights about success matrices.

WATI Pricing

WATI price starts at $49.00 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Wati Pricing & Plans

Growth
  • Broadcast multi-media messages
  • Official WhatsApp API
  • 5 Users Included
  • Additional Users @ 699/Month/User
  • Blue Tick Verification & Assistance
  • 15K Marketing Broadcasts/month
    • Licenses
    • Monthly
Starting at $ 49
Pro
  • Carousel templates to boost conversions
  • Everything in Growth +
  • 5 Users Included
  • Additional Users @ 1,299/Month/User
  • Smart Broadcast Retarget for all events
  • Team/Operator based message routing
    • Licenses
    • Monthly
Starting at $ 99
Business
  • Round-Robin chat assignment
  • Everything in Pro +
  • 5 Users Included
  • Additional Users @ 3,999/Month/User
  • Dedicated Customer Success Manager
  • Phone number Masking for high privacy
    • Licenses
    • Monthly
Starting at $ 299

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Wati Features

Bulk Messaging & Broadcasting

  • icon_check Bulk messaging Send messages to multiple contacts simultaneously.
  • icon_check Customizable Templates Pre-approved message templates for fast communication.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Rich Media Support Send images, videos, documents, and audio.
  • icon_check Scheduled Messaging Automate message delivery at a predefined time.
  • icon_check Message Templates Use WhatsApp-approved templates for structured messaging.
  • icon_check Broadcast Lists Create lists for mass messaging without group limitations.
  • icon_check Preview Mode Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Sync Contacts Auto-sync contacts with CRM and business databases.
  • icon_check Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Contact Tagging & Segmentation Group contacts for targeted messaging.
  • icon_check Deduplication Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Drip Campaigns Schedule sequential messages for lead nurturing.
  • icon_check Workflow Automation Set rule-based triggers for messaging actions.
  • icon_check Canned Responses Use saved replies for quick and consistent responses.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Automated Follow-Ups Send reminders or additional messages based on user response.
  • icon_check Campaign Scheduling Plan and automate messaging campaigns in advance.
  • icon_check Automatic Retry Resend messages if delivery fails initially.
  • icon_check Hybrid Mode Combine chatbot and human agent responses.
  • icon_check Recurring Messaging Schedule periodic messages for regular updates.

AI Features

  • icon_check AI Chatbots Automate conversations using Natural Language Processing (NLP).
  • icon_check Auto-Responders AI-driven replies to enhance response efficiency.
  • icon_check Predictive Analytics Use AI to forecast user behavior and engagement.
  • icon_check Lead Qualification AI-based lead scoring to identify high-potential prospects.
  • icon_check AI Sentiment Analysis Detect and analyze customer emotions in messages.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications Get instant alerts for new messages and updates.
  • icon_check Shared Inbox Unified inbox for team-based message handling.
  • icon_check Unlimited Agents Allow multiple agents to manage conversations.
  • icon_check Live Agent Support Enable human assistance for complex queries.
  • icon_check Chat Transfer Seamlessly transfer chats between agents.
  • icon_check Internal Notes Add private comments within conversations.

Integrations

  • icon_check CRM Integration Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check API Integration Connect with various business applications via API.
  • icon_check Third Party Integrations Connect with marketing, analytics, and CRM tools.
  • icon_check WhatsApp Business API Secure API for automated and bulk messaging.
  • icon_check E-Commerce Platforms Integrate with Shopify, WooCommerce, and Magento.
  • icon_check Webhooks Integration Enable real-time updates with third-party tools.
  • icon_check Chatbot Integration Enhance automation with AI-driven chatbot support.
  • icon_check Payment Gateway Integration Enable payments within WhatsApp conversations.
  • icon_check E-Signatures Collect legally binding electronic signatures.
  • icon_check ERP Integration Synchronize with enterprise resource planning systems.
  • icon_check OpenAI Integration AI-powered content suggestions and chat automation.
  • icon_check TallyPrime Integration Link WhatsApp messages with accounting software.

Analytics & Reporting

  • icon_check Conversion Tracking Monitor leads and customer actions post-message.
  • icon_check Campaign Performance Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports Track message delivery and open status.
  • icon_check Engagement Metrics Measure click-through rates and response times.
  • icon_check Real Time Dashboards Get live updates on chat and campaign performance.
  • icon_check Agent Performance Metrics Assess agent response times and efficiency.

Security & Compliance

  • icon_check Data Encryption Secure messages with end-to-end encryption.
  • icon_check Role-Based Access Control (RBAC) Define user roles and access permissions.
  • icon_check Audit Trail Track and review system actions for compliance.
  • icon_check Audit Logs Maintain records of system and user activities.
  • icon_check IP Whitelisting Restrict access to authorized IP addresses only.
  • icon_check GDPR & CCPA Compliance Ensure data protection and regulatory adherence.
  • icon_check API Rate Limiting Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering Detect and filter spam or suspicious messages.
  • icon_check Data Retention Policy Manage data storage and deletion policies.
  • icon_check Opt-In/Opt-Out Management Ensure compliance with user consent rules.

Others

  • icon_check Customer Activity Tracking
  • icon_check Multi-Language Support
  • icon_check Omnichannel Support
  • icon_check WhatsApp Store Integration
  • icon_check Product Catalog Integration
  • icon_check Click to WhatsApp Ads

Wati Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobileTablet
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs
  • English

Wati Reviews and Ratings

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Clare.AI Company Details

Brand Name Clare.AI
Information WATI is one of the fastest-growing communication platforms for SMBs around the world. WATI powers WhatsApp as the primary communication channel for nearly 4000 SMBs across Asia, LATAM, and EMEA.
Founded Year 2016
Director/Founders Ken Yeung & Bianca Ho
Company Size 1-100 Employees

Wati FAQ

A WATI WhatsApp API is web based and is compatible with all operating systems.
A WATI WhatsApp API app is available for Android and iOS devices.
A WATI WhatsApp API is web based and can run on any device.
A The pricing of Wati WhatsApp starts with the “Growth” plan starts from $49 month for a year.
A Small businesses to medium-sized businesses e-commerce platforms, and more use WhatsApp-based communication tool - WATI.io.
A WATI WhatsApp API demo is available for free with techjockey.com.
A No, Wati.io is not free. However, you can get a free trial before buying the software.
A WATI WhatsApp API installation or download is not required, as it is web based.
A Connects WhatsApp Business API and CRMs to automate all messaging and provide tools that help teams communicate efficiently on the platform.
A WATI is primarily used for WhatsApp-based engagement, sales, support, and automation for businesses.
A Sign up then integrate your WhatsApp account as well as use its features for chatbots, automation, and CRM integration.

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