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Splashtop

Brand : Splashtop

Starting at $ 36.00

Splashtop is a remote access and support software that provides fast and secure connections to computers and mobile devices. It's widely used for remote work, IT support, and education, offering features like HD streaming, file transfer, remote printing, and multi-device support. ...Read more

Splashtop Software Pricing, Features & Reviews

What is Splashtop?

Splashtop is a secure remote access software that is ideal for IT professionals, helpdesk services, and MSPs (Managed Service Providers). It has a reliable design which helps users in supporting computers and servers of their clients from remote locations. It also enables the deployment of both attended and unattended support system. This remote access software facilitates connection and support from laptops, PCs, mobile devices, and Chromebook.

Splashtop Remote Support can be easily deployed to units that require backing, with the choice of making their own packages which can be easily distributed to clients for installation. Admins can create user groups with complete control over data access and privileges. It also leaves no rooms for security loopholes as every remote session is encrypted with device authentication, passwords, and firewall that actively prevent any type of data theft.

Benefits of using Splashtop Remote Support

Here are some key benefits of using Splashtop Remote Support:

  1. Remote Support and Access via Any Device: This software offers users with the capabilities to access and support the servers and computers remotely from any device. This feature is even available to your clients.
  2. Quick Deployment: It can be instantly deployed on remote systems. Companies can also create their customized version of the software and send the link to clients for installation.
  3. Unattended and Attended Access: Users are enabled to deliver both attended and unattended types of device control. The attended support allows companies to manage remote devices and servers in the presence of client. However, the unattended facilitates feature allows making changes in a remote system even when the client is not around.
  4. User Group Management: The software allows admins to create user groups to organize the technicians who are helping the clients. It also helps in tracking the work of technicians.

Features offered by Splashtop Remote Access Software

Here is a quick overview of the features offered by Splashtop:

  • Any Device Access: Remotely monitor and manage all your PCs with any device including a computer, Mac, iPhone, Android and so on.
  • Rapid Deployment: Enabling remote assistance software for a large number of computers or users is quick and simple.
  • Remote Print: Allows the user to print any document in their computer to a printer connected to their home/office network without transferring files.
  • File Transfer During Session: Run the program and interchange files between the host computer and the client computer.
  • Security and Privacy: Splashtop is advanced to the extent that 256-bit encryption, multi-password protection, and two authentication factors, device authentication, have been applied to protect users during remote sessions.
  • User Management: Control access levels for several users, allocate responsibilities, and arrange teams to be in charge of what each user will have access to.
  • Cross-Operating System Compatible: The application allows access via any device irrespective of whether Windows, Mac, iOS, Android or Chromebook is being used.
  • User Portrait: Branding for Splashtop is done by in-house designers who make a face as well as color attached to their logo. This is beneficial mostly for IT providers.

How to use Splashtop?

  • Download and install Splashtop on both local and remote devices.
  • Sign up for a Splashtop account.
  • Install Splashtop Streamer on the computer you want to control.
  • Install Splashtop Personal or Business App on the device you'll be using.
  • Log in and connect to the remote computer to begin controlling it.

Splashtop Pricing

The pricing for Splashtop Remote Support is flexible and designed to cater to different user needs. The cost typically depends on factors such as the number of endpoints (computers) you wish to manage and the features you require. Here's a general overview:

  • Business Access Solo: Starts at $3 per month
  • Basic Plan: Starts at $ 8.25 per month per user
  • Business Access Performance: Starts at $ 13 per month per user

For custom pricing or enterprise-level solutions, it is best to request a consultation or contact their sales team to get specific quotes based on your organization’s requirements.

Splashtop Pricing & Plans

Business Access Solo
  • Computers per license-2
  • High-performance
  • Robust security
  • Access from any device
  • Easy deployment
  • File transfer
  • Remote print
    • Licenses
    • Yearly
Starting at $ 36
Business Access Pro
  • Computers per license-10
  • High-performance
  • Robust security
  • Access from any device
  • Easy deployment
  • File transfer
  • Remote print
  • Multi-to-multi monitor
  • User role and access management
  • Chat (in-session and outside session)
  • Share screen via web link
    • Users
    • Yearly
Starting at $ 99
Business Access Performance
  • Computers per license-10
  • High-performance
  • Robust security
  • Access from any device
  • Easy deployment
  • File transfer
  • Remote print
  • Multi-to-multi monitor
  • User role and access management
  • Chat (in-session and outside session)
  • Share screen via web link
    • Users
    • Yearly
Starting at $ 149

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Splashtop Features

Administrative Features

  • icon_check Device Management Centrally manage connected devices across an organization.
  • icon_check Patch Management Monitor and deploy software updates to ensure system security.
  • icon_check User Access Management Control user roles and permissions
  • icon_check Access Logs A record of user access events, detailing who accessed the system
  • icon_check Admin Console Oversee user activity and session management from a central console.
  • icon_check Centralized Connection Management Manage all remote connections from one interface.

Integrations

  • icon_check Ticket Management Integrate with helpdesk software for seamless support workflows.
  • icon_check API Integration Connect with third-party tools via API for enhanced functionality.
  • icon_check Patch Management Monitor and deploy software updates to ensure system security.
  • icon_check Third Party Integration Enable compatibility with existing software ecosystems.

Connection & Accessibility

  • icon_check Remote printing Print files from a remote device to a local printer instantly.
  • icon_check Unattended Access Securely access devices without user intervention for maintenance or updates.
  • icon_check Cross-Platform Compatibility Seamless access across Windows, macOS, Linux, iOS, and Android devices.
  • icon_check Browser-Based Access Use remote desktop features directly via a web browser without additional software.
  • icon_check Mobile Access Support Remotely control systems using smartphones or tablets anytime, anywhere.
  • icon_check Multi-Window Control Manage multiple application windows on the remote device in one session.
  • icon_check Persistent Session Automatically reconnect to maintain active sessions during interruptions.
  • icon_check Clipboard Syncing Copy and paste text or files between local and remote devices seamlessly.
  • icon_check Multi-Monitor Navigation View and control multiple monitors on the remote system efficiently.

Session Management & Control

  • icon_check Multi Session Support Handle multiple remote sessions simultaneously with ease.
  • icon_check Session Handover Transfer active sessions to another technician without disruptions.
  • icon_check Queue & Schedule Sessions Organize and schedule remote sessions for efficient workflow.
  • icon_check Session Timeout & Auto-Lock Automatically end or lock sessions after a period of inactivity.
  • icon_check Real-Time Control Customization Adjust settings like resolution and bandwidth during sessions.
  • icon_check Remote Reboot Options Reboot devices remotely, including into Safe Mode if needed.
  • icon_check Blank Screen Mode Blackout the remote screen to ensure privacy during access.
  • icon_check Session Recording & Playback Record sessions for review, training, or compliance purposes.

System Management & Support

  • icon_check Two-Way File Transfer Send and receive files securely between local and remote devices.
  • icon_check Bulk File Transfer Transfer multiple files or folders in a single operation.
  • icon_check System Health Monitoring Track CPU, memory, and disk usage in real-time during sessions.
  • icon_check Remote Command Prompt Access Access and execute commands in the terminal remotely.
  • icon_check Session Note Taking Record notes during sessions for follow-ups or documentation.
  • icon_check Direct File Access Permissions Control access to specific files during remote sessions.
  • icon_check Remote Task Manager Manage processes and applications on the remote device effectively.
  • icon_check Automated System Diagnostics Run diagnostics to identify and resolve issues remotely.
  • icon_check File Sync & Auto Update Synchronize and update files automatically across devices.

Collaboration & Communication

  • icon_check In-Session Chat Communicate with users during remote sessions via real-time chat.
  • icon_check Video Conferencing Engage in video calls for collaboration or troubleshooting.
  • icon_check Screen Sharing with Control Share and allow control of screens for collaborative tasks.
  • icon_check User Grouping & Management Organize users into groups for better session management.
  • icon_check Two-Way Desktop Sharing Share and receive desktop control for joint troubleshooting.
  • icon_check Annotation & Drawing Tools Highlight or annotate on the screen to guide users effectively.
  • icon_check Multiple Technician Access Allow multiple technicians to join and manage a session.
  • icon_check Shared Toolbox Share diagnostic tools and resources among team members.

Security & Compliance

  • icon_check Audit Logs Record detailed user and system activity logs for compliance and tracking.
  • icon_check HIPAA Compliance Adhere to healthcare data protection regulations.
  • icon_check End-to-End Encryption Secure data transmission with 256-bit AES encryption.
  • icon_check Multi-Factor Authentication (MFA) Add an extra layer of security with multi-factor verification.
  • icon_check Role-Based Access Control (RBAC) Restrict permissions based on user roles and responsibilities.
  • icon_check GDPR/CCPA Compliance Ensure data privacy compliance with GDPR/CCPA standards.
  • icon_check Dynamic IP Whitelisting Limit access to predefined IP addresses for enhanced security.

Customization & Personalization

  • icon_check Flexible UI Layout Adjust interface elements for improved usability and efficiency.
  • icon_check Custom Keyboard Mapping Create custom shortcuts for efficient remote operations.
  • icon_check Customizable Branding Add company logos and themes for a professional interface.
  • icon_check Customizable Toolbars Tailor toolbars to suit specific workflows and preferences.
  • icon_check Session Scripting Automate repetitive tasks using custom scripts during sessions.
  • icon_check Language Localization Support multiple languages for global users.

Automation & Workflow

  • icon_check Workflow Automation Simplify operations by automating workflows across devices.
  • icon_check Task Automation  Automate repetitive processes during or after remote sessions.
  • icon_check Scheduled Tasks Set specific tasks to run at predefined times for efficiency.
  • icon_check Remote Wake-on-LAN Power on devices remotely from a low-power or off state.

Analytics & Reporting

  • icon_check Performance Metrics Monitor connection speed, uptime, and session quality metrics.
  • icon_check Customizable dashboards Personalize dashboards for quick access to key metrics.
  • icon_check Detailed Session Reports Generate session summaries with time and activity logs.
  • icon_check User Activity Reports Track login history and session activities for all users.
  • icon_check Error Logs Record system errors for troubleshooting and resolution.

Others

  • icon_check Automatic Updates

Splashtop Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs,
  • Phone, Email, Live Chat, Communities
  • API Integration
  • Webinars, Documentation, Videos
  • English

Splashtop Reviews and Ratings

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Splashtop Company Details

Brand Name Splashtop
Information Splashtop Inc. delivers next-generation remote access and remote support software and services for enterprises, academic and research institutions, government agencies, small businesses, MSPs, IT departments, and individuals.
Founded Year 2006
Director/Founders Mark Lee, Philip Sheu, Ricky Sun, Robert Ha, Thomas Deng
Company Size 101-500 Employees

Splashtop FAQ

A Yes, Splashtop Remote Support is built in full compliance with RDP.
A Splashtop Remote Support uses TLS 1.2 and 256-bit AES encryption to ensure remote access safety.
A Yes, Splashtop Remote Support offers whiteboard features for enhanced communication.
A Techjockey provides an online demo for Splashtop Remote Support. Please request a call to get it scheduled.
A Here are the operating system requirements for Splashtop Remote Support: 1. Windows: XP, 7, 8, 8.1, 10 2. macOS: 10.7 and beyond
A Splashtop is mainly focused on remote desktop operations which eans being able to control one's computer from a different device. Specifically, it has been used predominantly for IT services, work done away from the office, retrieving and using files and services housed in computers, and helping other people wherever they are situated.
A Yes, Splashtop allows you to record any sessions that you have remotely. You can also record your session with screen capture capabilities embedded within the software.
A A diverse range of people and sectors makes use of Splashtop including, but not limited to; IT specialists, call centres, companies, telecommuters, or teachers who have the need for remote control, access, and management.
A Yes, Splashtop provides users with a no-cost option for personal use enabling them to access their devices remotely. However, access to certain functions that are business-orientated and the ones that are more sophisticated comes at a cost.
A The Splashtop app is safe for usage. 256-bit AES encryption, multifactor authentication, and other measures are taken to ensure safety during sessions and transmission of information.
A Splashtop pricing starts from $3 for the basic plan and $13 for the advanced plan.
A No, it is impossible to connect to another computer with Splashtop without the internet.

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