RemotePC Software Pricing, Features & Reviews

What is RemotePC?

RemotePC is a top-of-the-line remote access software that can be used for both domestic and office purposes. The highly scalable interface of RemotePC makes it favorable for companies of all sizes, including SOHO types (small office home offices). It allows users to work from home or while business trips seamlessly. The software facilitates access to any Mac, PC, or Linux PCs from any device at any time. The software also enables users to do several other tasks such as file management, data transfer, and document printing from mapped and unmapped devices.

RemotePC encourages users to work in a team setting through a collaboration system feature, where they can invite a team member or an associate for temporary access to their device to work on projects in real time. RemotePC reviews place it high among the choice of software for remote access workflow.

How to Use RemotePC?

Sign Up: Proceed to the RemotePC homepage and create an account.
Download the software: Install RemotePC on the local and remote devices.
Add Computers: Log in and allocate remote computers to your account.
Start a session: Launch the remote pc app, choose a particular computer, and connect with the given credits.
Control the Device: Connect to the remote desktop for maintenance or managing files.
End the session: Terminate the session or log out upon completion.

What is the RemotePC Helpdesk?

RemotePC Helpdesk is a specialized tool built for companies to connect with their customers’ PC through a secure remote access session from any web browser. The purpose of RemotePC helpdesk is to provide real-time customer service without any interruption. This module is powered by an augmented reality (AR) engine via “RemotePC Vision.”

It also has the provision of multiple session management, where a user can attend several support requests in real-time. The remote access software benefits in establishing a service queue to effectively channel all the requests from customers.

What are the features offered by RemotePC?

Here is a quick rundown of the features offered by RemotePC:

Domestic and office usage
Scalable system
Platform agnostic
Remote access always-ON
Real-time file transfer
Remote printing
Whiteboard

RemotePC Pricing

RemotePC has several low pricing options, with the lowest starting at USD 22 for home plan billing annually. The business plan is priced at USD 99.50 per annum and targets multi-user and multi-device support.

The application goes further providing enterprise solutions with more advanced features like access controls based on users' roles. Users can try the service free of charge for seven days to sample the features before signing up for a paid subscription. More often than not, discounts are provided for yearly plans and any extra costs such as installation are non-existent.

RemotePC Features

Connection & Accessibility

Remote printing Print files from a remote device to a local printer instantly.
Unattended Access Securely access devices without user intervention for maintenance or updates.
Cross-Platform Compatibility Seamless access across Windows, macOS, Linux, iOS, and Android devices.
Browser-Based Access Use remote desktop features directly via a web browser without additional software.
Mobile Access Support Remotely control systems using smartphones or tablets anytime, anywhere.
Multi-Window Control Manage multiple application windows on the remote device in one session.
Clipboard Syncing Copy and paste text or files between local and remote devices seamlessly.
Multi-Monitor Navigation View and control multiple monitors on the remote system efficiently.
Persistent Session Automatically reconnect to maintain active sessions during interruptions.

Session Management & Control

Multi Session Support Handle multiple remote sessions simultaneously with ease.
Session Timeout & Auto-Lock Automatically end or lock sessions after a period of inactivity.
Remote Reboot Options Reboot devices remotely, including into Safe Mode if needed.
Blank Screen Mode Blackout the remote screen to ensure privacy during access.
Session Recording & Playback Record sessions for review, training, or compliance purposes.
Session Handover Transfer active sessions to another technician without disruptions.
Queue & Schedule Sessions Organize and schedule remote sessions for efficient workflow.
Real-Time Control Customization Adjust settings like resolution and bandwidth during sessions.

System Management & Support

Remote Task Manager Manage processes and applications on the remote device effectively.
Two-Way File Transfer Send and receive files securely between local and remote devices.
Bulk File Transfer Transfer multiple files or folders in a single operation.
System Health Monitoring Track CPU, memory, and disk usage in real-time during sessions.
Remote Command Prompt Access Access and execute commands in the terminal remotely.
Automated System Diagnostics Run diagnostics to identify and resolve issues remotely.
Session Note Taking Record notes during sessions for follow-ups or documentation.
Direct File Access Permissions Control access to specific files during remote sessions.
File Sync & Auto Update Synchronize and update files automatically across devices.

Collaboration & Communication

In-Session Chat Communicate with users during remote sessions via real-time chat.
Video Conferencing Engage in video calls for collaboration or troubleshooting.
Annotation & Drawing Tools Highlight or annotate on the screen to guide users effectively.
Screen Sharing with Control Share and allow control of screens for collaborative tasks.
Multiple Technician Access Allow multiple technicians to join and manage a session.
User Grouping & Management Organize users into groups for better session management.
Two-Way Desktop Sharing Share and receive desktop control for joint troubleshooting.
Shared Toolbox Share diagnostic tools and resources among team members.

Security & Compliance

Audit Logs Record detailed user and system activity logs for compliance and tracking.
HIPAA Compliance Adhere to healthcare data protection regulations.
End-to-End Encryption Secure data transmission with 256-bit AES encryption.
Multi-Factor Authentication (MFA) Add an extra layer of security with multi-factor verification.
Role-Based Access Control (RBAC) Restrict permissions based on user roles and responsibilities.
GDPR/CCPA Compliance Ensure data privacy compliance with GDPR/CCPA standards.
Dynamic IP Whitelisting Limit access to predefined IP addresses for enhanced security.

Customization & Personalization

Customizable Branding Add company logos and themes for a professional interface.
Customizable Toolbars Tailor toolbars to suit specific workflows and preferences.
Session Scripting Automate repetitive tasks using custom scripts during sessions.
Custom Keyboard Mapping Create custom shortcuts for efficient remote operations.
Flexible UI Layout Adjust interface elements for improved usability and efficiency.
Language Localization Support multiple languages for global users.

Automation & Workflow

Scheduled Tasks Set specific tasks to run at predefined times for efficiency.
Remote Wake-on-LAN Power on devices remotely from a low-power or off state.
Workflow Automation Simplify operations by automating workflows across devices.
Task Automation  Automate repetitive processes during or after remote sessions.

Analytics & Reporting

Performance Metrics Monitor connection speed, uptime, and session quality metrics.
Detailed Session Reports Generate session summaries with time and activity logs.
User Activity Reports Track login history and session activities for all users.
Error Logs Record system errors for troubleshooting and resolution.
Customizable dashboards Personalize dashboards for quick access to key metrics.

Integrations

Ticket Management Integrate with helpdesk software for seamless support workflows.
API Integration Connect with third-party tools via API for enhanced functionality.
Third Party Integration Enable compatibility with existing software ecosystems.
Patch Management Monitor and deploy software updates to ensure system security.

Administrative Features

Device Management Centrally manage connected devices across an organization.
User Access Management Control user roles and permissions
Access Logs A record of user access events, detailing who accessed the system
Centralized Connection Management Manage all remote connections from one interface.
Patch Management Monitor and deploy software updates to ensure system security.
Admin Console Oversee user activity and session management from a central console.