HubSpot CRM Software Pricing, Features & Reviews

What is HubSpot CRM Software?

HubSpot CRM is a game-changer for businesses, finely tuned to supercharge sales team productivity. In a world that craves efficiency, it removes the burden of manual tasks, allowing sales professionals to focus on their forte: selling. With its user-friendly interface, the CRM platform simplifies the entire sales process. It automates email logging, call recording, and data management, releasing valuable time for sealing deals.

The real-time visual dashboard offers a comprehensive view of the sales funnel, tracking deals won and lost, appointments scheduled, and contract progress. Customizable filters provide actionable insights, while automatic customer interaction tracking spans emails, social media, and phone calls, seamlessly managing multiple channels.

Key Functionalities of HubSpot CRM

Contact Management: The software keeps track of your contacts and their details.
Sales Pipeline Management: Organizes your sales process, from leads to closed deals.
Email Integration: Manages emails within the CRM for better communication.
Task and Activity Tracking: Helps you schedule and monitor important tasks.
Reporting and Analytics: Provides insights and data for informed decision-making.
Automation: Automates repetitive tasks for efficiency.
Integration: Connects with other tools for seamless operations.
Lead and Deal Tracking: Monitors potential sales opportunities.
Customization: Tailors the software to your specific business needs.
Mobile Access: Lets you use the CRM on mobile devices for on-the-go management.

Why Choose HubSpot CRM?

Source Tracking: HubSpot CRM helps you understand where your leads come from, allowing you to focus on the most effective marketing strategies and efforts.
Automated Email Workflows: The software enables you to create automated email sequences for personalized lead communication, saving time and enhancing engagement.
Sales Revenue Prediction: You can predict future sales revenue based on your current sales pipeline and historical data, aiding in financial planning.
Website Interaction Analysis: The CRM software lets you monitor and analyze how leads interact with your website, helping you make data-driven improvements.
Social Media Integration: You can connect your social media profiles to gain insights and interact with leads on social platforms, expanding your reach.
Sales Playbooks: HubSpot provides predefined playbooks and best practices for different sales scenarios, improving your sales team's efficiency.
Performance Evaluation: It allows you to evaluate individual team members' performance, pinpointing areas for improvement and recognition.
Artificial Intelligence Insights: Leveraging artificial intelligence, you can gain insights and recommendations to enhance your sales strategy, making your business thrive like never before.

Benefits of HubSpot CRM

Effective Contact Management: Zoho CRM simplifies contact organization, enhancing communication and relationship-building.
Lead Scoring: It assigns scores to leads based on their actions and engagements, helping you focus on the most promising prospects.
Task and Activity Monitoring: You can track important tasks and activities related to leads and deals, ensuring nothing is overlooked.
Document Accessibility: Zoho CRM allows you to store and access essential sales documents and resources, streamlining your workflow.
Email Engagement Tracking: It provides insights into email openings and click-through rates, enabling you to assess lead engagement and improve email campaigns.

Pricing of HubSpot CRM Software

HubSpot CRM price starts at $20 at techjockey.com.

HubSpot CRM price may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

HubSpot CRM Pricing & Plans

Sales Hub Starter

Calling SDK
HubSpot mobile app
Slack integration
Contact website activity
Custom support form fields
Marketing events object
Team email
Gmail, Outlook, and Microsoft Exchange integration
Email scheduling
Custom user permissions

- Quantity
- Backup DVD inc. postage

Starting at $ 20

Sales Hub Professional-(Commit Annually)

Calling SDK
HubSpot mobile app
Slack integration
Contact website activity
Custom support form fields
Marketing events object
Team email
Gmail, Outlook, and Microsoft Exchange integration
Email scheduling
Custom user permissions

- Quantity
- Backup DVD inc. postage

Starting at $ 100

Sales Hub Enterprise

Calling SDK
HubSpot mobile app
Slack integration
Contact website activity
Custom support form fields
Marketing events object
Team email
Gmail, Outlook, and Microsoft Exchange integration
Email scheduling
Custom user permissions

- Quantity
- Backup DVD inc. postage

Starting at $ 150

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HubSpot CRM Features

Customer Information Management (CIM)

CRM Database Centralized repository for storing and managing customer data.
Interaction History Chronological record of all communications with each customer.
Account Management Tools to oversee and maintain customer accounts and relationships.
Customer Profiles Detailed views of customer information and interaction history.
Audience Segmentation Categorize customers based on specific criteria for targeted marketing.

Sales Enablement

Quote Management Create, track, and manage sales quotations efficiently.
Opportunity Management Identify and manage potential sales opportunities effectively.
Sales Funnel Management Visualize and manage potential sales prospects through stages.
Automated Sales Workflow Streamline sales processes through automation of tasks.
Sales Projections Predict future sales and revenue based on current data.
Business Process Automation (BPA) Automate repetitive tasks to streamline business operations.
Sales Order Management Oversee and process customer orders from initiation to fulfillment.
Contract Management Create, store, and track customer contracts systematically.
Territory Management Assign and manage sales regions to optimize coverage.
Lead Lifecycle Management Track and nurture leads from acquisition to conversion.

Marketing Automation

Lead Nurturing Develop relationships with potential customers through targeted content.
Drip Campaigns Automated series of emails sent based on user actions or timelines.
Email Campaigns Design and send targeted email marketing messages.
Trigger-Based Automation Initiate actions in response to specific customer behaviors.
Customer Segmentation Divide customers into groups for personalized marketing.
Campaign Automation Automate marketing campaigns across multiple channels.
Customer Journey Mapping Visual representation of the customer experience across touchpoints.

Data Sourcing / Integrations

Data Import/Export Transfer data into and out of the CRM system seamlessly.
Ecommerce Integration Link CRM with online shopping platforms for streamlined sales.
Calendar Integration Sync calendars to schedule and track meetings and events.
Third Party Integrations Connect with external applications to enhance CRM functionality.
Marketing Tools Integration Integrate with various marketing platforms for unified operations.
Interactive Voice Response (IVR) Integration Incorporate IVR systems for automated telephony interactions.
Email Marketing Tools Integration Connect with email platforms for cohesive marketing efforts.
Social Media Integration Connect and manage social media channels within the CRM.
API Integration Utilize APIs to enable custom integrations with other systems.

Collaboration and Communication Tools

Omnichannel Support Provide consistent customer service across multiple channels.
Sales Process Task Management Assign and monitor tasks related to the sales process.
Template and Document Management Store and manage templates and documents centrally.
Internal Messaging System Facilitate real-time communication within the organization.

Security & Compliance

Data Encryption Protect data through encryption during storage and transmission.
Role-Based Access Control (RBAC) Restrict system access based on user roles.
GDPR & Data Privacy Comply with data protection regulations to safeguard privacy.
Backup & Disaster Recovery Ensure data is backed up and recoverable in emergencies.
Activity Logs Record user activities for monitoring and auditing purposes.

AI & Machine Learning

Lead Scoring Evaluate leads to prioritize based on conversion likelihood.
AI Assistants Utilize AI-driven tools to automate tasks and provide insights.
Predictive Analytics Analyze data to forecast future trends and behaviors.

Reporting & Analytics

KPI Tracking Measure key performance indicators (KPIs) to evaluate business success.
Customer Insights Analyze customer behavior, preferences, and interactions for data-driven decisions.
Sales Reports Monitor sales performance with detailed reports on revenue, deals, and targets.
Campaign Performance Track marketing campaign success through engagement, conversion, and ROI.
Personalized Dashboards Custom dashboards to track KPIs, sales, and customer insights in real-time.
Predictive Analytics Analyze data to forecast future trends and behaviors.
Real-Time Analytics Instant access to reports and insights for agile decision-making.
Market Trend Analysis Identify industry trends to adapt strategies and stay competitive.

Alerts & Notifications

SLA Violations Alert teams when service-level agreements (SLAs) are not met.
Real-Time alerts Instant notifications for critical business updates and customer interactions.
Event-Triggered Notifications Automatically notify users when specific CRM events occur.
Push Notifications Send notifications to mobile devices for quick updates and reminders.
Customer Activity Alerts Receive alerts when customers take key actions, like purchases or inquiries.
Error Logs Track and report system errors for quick resolution.

HubSpot CRM Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Training:
Language:
AI Features:

Ubuntu Windows iOS Android MacOS Linux
DesktopMobile
Web-Based
All Industries
All Businesses
Startups, Medium Business, SMBs, SMEs, MSMBs
Email, Communities
Videos
English
AI Integrated

HubSpot CRM Reviews

Have recommended this product

Overall Score

4.8/5

Based on 16 Reviews

Features 4.9/5

Value for Money 4.9/5

Ease of Use 4.7/5

Customer Support 4.9/5

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “Most convenient software for contact management and lead management. I can also see every update on my dashboards.” Neha Khatri - Feb 23, 2024

pros_icon “Amazing UI, better functionality. It’s also free from bugs and has excellent customer service.” Swaroop Purohit - Feb 23, 2024

pros_icon “The customer service is highly responsive. I had some problems in installation process but their customer support helped me with it.” Jaspinder Singh - Oct 27, 2023

Cons

cons_icon “In starting, it requires extra assistance to work with it. The features can be a bit complicated for beginners, but it becomes easy with time.” Vicky - Feb 23, 2024

cons_icon “We’ve faced some issues in the login process and re-entered the data even after saving it.” Swaroop Purohit - Feb 23, 2024

cons_icon “There are limited options for personalization in this software.” Venky - Oct 27, 2023

HubSpot CRM Video Reviews

“HubSpot CRM Honest Review Watch Before Using”

4.8

Review by: Wise Explainer

“HubSpot CRM Review First impressions from a WordPress agency perspective”

4.5

Review by: Jan Koch

“HubSpot Review Pros Cons HubSpot Marketing Hub”

4.9

Review by: CreatorEgg

neha khatri

Verified reviewer:

Co-founder, Apparel & Fashion

Individual

Reviewed on: Feb 23, 2024

5/5

“One of the most easy to use CRM software”

HubSpot's SEO tools generate detailed reports on what people are searching for, and how your content ranks for any given search result

Pros : Most convenient software for contact management and lead management. I can also see every update on my dashboards.

Cons : It takes time to transfer and upload the files

Switched from : Nafhaa

Reason to switch : I was not satisfied with the customer service of Nafhaa. So, I started looking for software with better customer service and advanced features. Then, we found Hubspot CRM, and I did not face any issues till now.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Swaroop Purohit

Verified reviewer:

Social Media Manager, Marketing and Advertising

501-1000 Employees

Reviewed on: Feb 23, 2024

5/5

“Highly flexible CRM software”

HubSpot CRM software boasts a user-friendly interface that ensures quick adoption by your team. The intuitive design minimizes the learning curve, allowing your staff to focus on what matters most – building and nurturing customer relationships Gain a holistic view of your customers with HubSpot CRM Software. From contact details to purchase history and communication logs, access all relevant information in one central location. This 360-degree view empowers your team to provide personalized and targeted services.

Pros : Amazing UI, better functionality. It’s also free from bugs and has excellent customer service.

Cons : We’ve faced some issues in the login process and re-entered the data even after saving it.

Switched from : Solid Performers CRM

Reason to switch : The interface is a big problem in this software. Plus, the slow performance and lags when we integrate it with other software.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Vicky

Verified reviewer:

Project Manager, E-Learning

Individual

Reviewed on: Feb 23, 2024

5/5

“The interactive dashboards are the one thing I love about Hubspot.”

Very good service

Pros : The software offers engaging dashboards, where you can see all your notifications and monitor your progress regularly. We can track the pipeline, forecast, and revenue chart on the boards. It increases work efficiency, plus we can analyze our time and performance.

Cons : In starting, it requires extra assistance to work with it. The features can be a bit complicated for beginners, but it becomes easy with time.

Switched from : Deskera CRM

Reason to switch : I’ve faced problems while upgrading the software.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

See all HubSpot CRM reviews