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Freshsales CRM

Brand : Freshworks

Starting at $ 11.00

An outstanding cloud-based asset for retail enterprises, it simplifies customer analysis, offers a complete customer view, and boosts sales by integrating their experiences. ...Read more

Freshsales CRM Software Pricing, Features & Reviews

What is Freshsales CRM Software?

Empower your retail business with Freshsales CRM, a cloud-based customer relationship management software. This versatile tool unlocks customer buying patterns, creating a unified platform that offers a 360-degree view of individual customers, seamlessly merging their experiences. Freshcaller, an intuitive module, facilitates easy communication, allowing you to send targeted emails, make calls, and connect with prospects effortlessly.

Administrators can efficiently monitor deals, set sales goals, and access customizable reports across various pipelines, enhancing decision-making. Rest assured, your data remains secure with GDPR-compliant protection.

Key Functionalities of Freshsales CRM

  • Pipeline Management: Freshsales CRM lets you organize your sales process into different stages, making it easy to track and manage deals. This means you can see where each potential sale stands in the sales journey, helping you plan for future revenues and strategies effectively.
  • Stage Probabilities: With this feature, you can assign the likelihood of each deal advancing to the next stage in your sales pipeline. It's like making educated guesses about which deals are more likely to turn into sales. The software uses this information to provide you with a detailed forecast of your sales progress.
  • Deal Filtering: Freshsales CRM allows you to sort and filter your deals based on various criteria. For example, you can filter deals by their current status, type, or any other relevant information. This makes it easy to take actions like sending bulk messages or email updates to specific groups of customers.
  • Customizable Views: You can tailor the way you view your deals. For instance, you can choose which columns of information are most important to you and display them in your preferred order. This means you can quickly see the details that matter most to your sales process.
  • Deal Age Marking: The CRM software helps you identify deals that have been inactive for too long. These inactive or 'stagnant' deals are marked in red, making it clear which deals might still have potential and which may need reevaluation. This feature assists you in focusing your efforts where they're most likely to yield results.

Why Choose Freshsales CRM?

  • User-Friendly Interface: Freshsales CRM offers an easy-to-navigate interface, ensuring that even beginners can quickly adapt to using it.
  • Seamless Communication: It provides tools like Freshcaller for streamlined communication, making it effortless to send targeted emails, make calls, and connect with prospects.
  • Effective Sales Monitoring: Users can efficiently monitor individual deals, set sales goals, and access customizable reports, which is essential for informed decision-making.
  • Data Security: Freshsales CRM prioritizes data security, adhering to GDPR regulations, and ensuring your data remains protected.
  • Multiple Pipelines: The software allows you to generate and manage multiple sales pipelines, facilitating accurate deal tracking across various sales processes.

Benefits of Freshsales CRM

  • Improved Customer Insights: Freshsales CRM provides a deeper understanding of customer behavior, enabling businesses to tailor their offerings and interactions to individual preferences.
  • Efficient Lead Tracking: The software simplifies lead tracking and management, making it easier to follow up on potential opportunities.
  • Enhanced Task Management: Freshsales CRM offers effective task management features, ensuring that employees are notified of new tasks and lead assignments in real time.
  • Streamlined Collaboration: It fosters collaboration among sales, marketing, and support teams, leading to quicker response times for customer requests and complaints.
  • Enhanced Customer Engagement: The software improves customer engagement by offering insights and tools for more personalized interactions.

Freshsales CRM Pricing

Freshsales CRM pricing starts from $9 per user per month for Growth Plan. For Pro plan it costs $39 per user per month & for Enterprise Plan it costs $59 per user per month at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Freshsales CRM Pricing & Plans

Growth
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
    • User
    • Monthly
Starting at $ 11
Pro
  • Everything in Growth, plus
  • Contact Scoring by Freddy AI
  • Advanced custom fields
  • Auto-assignment Rules
  • Territory Management
    • User
    • Monthly
Starting at $ 47
Enterprise
  • Everything in Pro, plus
  • Field-level Permissions
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
    • User
    • Monthly
Starting at $ 71

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Freshsales CRM Features

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Lead, Contact ,Account, and Deal Management

Freshsales streamlines data for improved deal metrics and management.

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Visual Sales Pipeline

Businesses have the ability to pinpoint specific deals at various stages of their sales pipeline.

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2-way Email Sync

The software offers seamless two-way email sync with tracking and scheduling features.

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Lead Scoring

Evaluate multiple leads based on their unique characteristics and behavior for streamlined sorting.

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Phone powered by Freshcaller

Access Freshcaller within Freshsales CRM for one-click calls and call logging.

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SMS Integration

Connect with your preferred SMS provider to send personalized messages to owners, customers, and leads.

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Freshworks Integrations

Seamlessly integrate the software with Freshchat, Freshcaller, Freshdesk, and Freshconnect.

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Marketplace Apps

Connect Freshsales CRM with Hubspot, Zapier, Quickbooks, Mailchimp, Segment, and other popular apps.

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API Access

Use REST APIs in the Freshsales CRM to perform operations such as adding, modifying, reading, and managing data.

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Territories and Lead Assignment

Efficiently allocate leads to reps using a round-robin method, covering contact deals.

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Smart Matches

Use Freddy tool for automatic detection of duplicate leads and contracts.

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Custom roles

Administrators can create multiple custom roles, set access levels, and grant permissions using the software.

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Advanced Reports

Access various reports, including visual sales, trendlines, activity, and more, in the software.

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250 Bulk Emails/User/Day

You can generate email templates for your clients and send them in bulk on an everyday basis.

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5 Sales Sequences/User

Use 5 sales sequences per user, eliminating the need for external tools.

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10 Workflow Automations

Efficiently automate tasks like organization, record updates, and task generation with it.

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10 Teams

Group employees into 10 teams for better tasks, reports, appointments, campaigns, and territory management.

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1000 Bulk Emails/User/Day

Send up to 1000 emails daily for highly efficient campaigns.

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10 Sales Sequences/User

Manage 10 sales sequences per user without external tools.

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25 Workflow Automations

Improve business efficiency with 25 automation features in Freshsales CRM.

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25 Teams

Organize your business into 25 teams for enhanced campaign, appointment, task, and report management.

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5000 Bulk Emails/User/Day

Send up to 5000 emails daily for superior lead generation and customer interaction.

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25 Sales Sequences/User

Efficiently sequence sales campaigns within Freshsales CRM without external tools.

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100 Workflow Automations

Automate your entire CRM workflow with 100 automation features for lead and client management.

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50 Teams

Deploying 50 teams simultaneously can significantly boost business profitability and efficiency.

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Advanced CRM Customization

Tailor your Freshsales account by adding fields, custom roles, and other customization options..

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Auto Profile Enrichment

Automatically update lead profiles from social accounts within the software.

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Reports & Dashboard

Gain access to crucial information at a glance with Freshsales CRM's intuitive dashboard.

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Smartforms and Event Tracking

Efficiently track lead journeys, web page visits, and interactions.

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Multi Currency

Freshsales supports 150+ currencies, enabling global deal closures.

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Sales Goals

Define and track your business goals, and assign them to teams based on their territories with Freshsales CRM.

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EEA Data Center

Ensure GDPR compliance by storing your data in the EU Data Center to have absolute peace of mind.

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IP Whitelisting

Create a list of trusted IP addresses and monitor access rights for enhanced security and control.

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Audit Logs

Audit logs provide a detailed chronological list of recent changes, including alterations made to sales campaigns.

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Dedicated Account Manager

Dedicated account managers oversee account hierarchy, contacts, communication, and more.

Freshsales CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Windows iOS Android MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Live Chat, Communities
  • API Integration
  • Documentation, Videos
  • English
  • AI Integrated

Freshsales CRM Reviews and Ratings

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Freshworks Company Details

Brand Name Freshworks
Information Freshworks provides businesses with SaaS customer engagement solutions.
Founded Year 2010
Director/Founders Girish Mathrubootham, Shan Krishnasamy, Vijay Shankar
Company Size 1000+ Employees

Freshsales CRM FAQ

A Freshsales CRM software is compatible with Windows, iOS, and Android systems.
A No, there is no mobile app available for Freshsales CRM at present.
A Freshsales CRM supports web-based deployment.
A Freshsales Pricing starts from $9/user/month for Growth Plan. For the Pro plan, it costs $39/user/month & for the Enterprise Plan it costs $59/user/month at techjockey.com.
A Freshsales CRM Software is typically used in All businesses including Hospitality, E-Commerce, Real Estate.
A Yes, Freshsales CRM free demo is available at techjockey.com.
A Freshsales CRM Software offers a free demo. However, the premium plan with advanced features is available at techjockey.com with exciting deals.
A Freshsales CRM software installation is not required, as it is web-based. Just open the Setup Wizard to get started.
A The versatile tool unlocks customer buying patterns, creating a unified platform that offers a 360-degree view of individual customers, seamlessly merging their experiences. Freshcaller, an intuitive module, facilitates easy communication, allowing you to send targeted emails, make calls, and connect with prospects effortlessly.

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