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Lead, Contact ,Account, and Deal Management
Freshsales streamlines data for improved deal metrics and management.
Visual Sales Pipeline
Businesses have the ability to pinpoint specific deals at various stages of their sales pipeline.
2-way Email Sync
The software offers seamless two-way email sync with tracking and scheduling features.
Lead Scoring
Evaluate multiple leads based on their unique characteristics and behavior for streamlined sorting.
Phone powered by Freshcaller
Access Freshcaller within Freshsales CRM for one-click calls and call logging.
SMS Integration
Connect with your preferred SMS provider to send personalized messages to owners, customers, and leads.
Freshworks Integrations
Seamlessly integrate the software with Freshchat, Freshcaller, Freshdesk, and Freshconnect.
Marketplace Apps
Connect Freshsales CRM with Hubspot, Zapier, Quickbooks, Mailchimp, Segment, and other popular apps.
API Access
Use REST APIs in the Freshsales CRM to perform operations such as adding, modifying, reading, and managing data.
Territories and Lead Assignment
Efficiently allocate leads to reps using a round-robin method, covering contact deals.
Smart Matches
Use Freddy tool for automatic detection of duplicate leads and contracts.
Custom roles
Administrators can create multiple custom roles, set access levels, and grant permissions using the software.
Advanced Reports
Access various reports, including visual sales, trendlines, activity, and more, in the software.
250 Bulk Emails/User/Day
You can generate email templates for your clients and send them in bulk on an everyday basis.
5 Sales Sequences/User
Use 5 sales sequences per user, eliminating the need for external tools.
10 Workflow Automations
Efficiently automate tasks like organization, record updates, and task generation with it.
10 Teams
Group employees into 10 teams for better tasks, reports, appointments, campaigns, and territory management.
1000 Bulk Emails/User/Day
Send up to 1000 emails daily for highly efficient campaigns.
10 Sales Sequences/User
Manage 10 sales sequences per user without external tools.
25 Workflow Automations
Improve business efficiency with 25 automation features in Freshsales CRM.
25 Teams
Organize your business into 25 teams for enhanced campaign, appointment, task, and report management.
5000 Bulk Emails/User/Day
Send up to 5000 emails daily for superior lead generation and customer interaction.
25 Sales Sequences/User
Efficiently sequence sales campaigns within Freshsales CRM without external tools.
100 Workflow Automations
Automate your entire CRM workflow with 100 automation features for lead and client management.
50 Teams
Deploying 50 teams simultaneously can significantly boost business profitability and efficiency.
Advanced CRM Customization
Tailor your Freshsales account by adding fields, custom roles, and other customization options..
Auto Profile Enrichment
Automatically update lead profiles from social accounts within the software.
Reports & Dashboard
Gain access to crucial information at a glance with Freshsales CRM's intuitive dashboard.
Smartforms and Event Tracking
Efficiently track lead journeys, web page visits, and interactions.
Multi Currency
Freshsales supports 150+ currencies, enabling global deal closures.
Sales Goals
Define and track your business goals, and assign them to teams based on their territories with Freshsales CRM.
EEA Data Center
Ensure GDPR compliance by storing your data in the EU Data Center to have absolute peace of mind.
IP Whitelisting
Create a list of trusted IP addresses and monitor access rights for enhanced security and control.
Audit Logs
Audit logs provide a detailed chronological list of recent changes, including alterations made to sales campaigns.
Dedicated Account Manager
Dedicated account managers oversee account hierarchy, contacts, communication, and more.
Brand Name | Freshworks |
Information | Freshworks provides businesses with SaaS customer engagement solutions. |
Founded Year | 2010 |
Director/Founders | Girish Mathrubootham, Shan Krishnasamy, Vijay Shankar |
Company Size | 1000+ Employees |
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