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SugarCRM VS Copper CRM

Let’s have a side-by-side comparison of SugarCRM vs Copper CRM to find out which one is better. This software comparison between SugarCRM and Copper CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SugarCRM or Copper CRM fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 16 Ratings & 10 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 4 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

$ 684

Essentials-(19 (USD) Per User Per Month, Billed Annually)

$ 3060

Advanced-(85 (USD) Per User Per Month, Billed Annually)

$ 16200

Premier-(35 (USD) Per User Per Month, Billed Annually)

View Details img

$ 29

Basic

$ 69

Professional

$ 134

Business

View Details img

  • Free Trial
  • Lifetime Plan
  • img Free Trial
  • img
  • img

Ratings

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Overall ratings

4.3

16 Ratings & 10 Reviews

85% Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

100% Likelihood to Recommend

Pros & Cons

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Pros

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I have had mostly positive experiences when I reached out to their customer supp...Read more - Kingsley Feb 19, 2025

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It works great with tools like Mailchimp, QuickBooks, and other tools that I am ...Read more - Rabin sarkar Feb 09, 2025

Not Available

Currently no pros are available. Please check back later

Cons

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They tend to keep older features around instead of refining or replacing them. T...Read more - Kingsley Feb 19, 2025

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The reporting is fine for basics. If you want deep insights, you will need third...Read more - Rabin sarkar Feb 09, 2025

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Solid Support but Could Do with Some Cleanup

Kingsley Feb 19, 2025

Perfect for Integrations but Lacks Advanced Reporting

Rabin sarkar Feb 09, 2025

Rating

LaQuest Inc Feb 22, 2024

Rating

Shihabudheen mp Feb 22, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Customer Information Management (CIM)

  • img CRM Database
  • img Account Management
  • img Customer Profiles
  • img Audience Segmentation
  • img Interaction History
  • img CRM Database
  • img Account Management
  • img Customer Profiles
  • img Audience Segmentation
  • img Interaction History

Sales Enablement

  • img Quote Management
  • img Business Process Automation (BPA)
  • img Sales Order Management
  • img Sales Funnel Management
  • img Contract Management
  • img Sales Projections
  • img Territory Management
  • img Lead Lifecycle Management
  • img Opportunity Management
  • img Automated Sales Workflow
  • img Quote Management
  • img Business Process Automation (BPA)
  • img Sales Order Management
  • img Sales Funnel Management
  • img Contract Management
  • img Sales Projections
  • img Territory Management
  • img Lead Lifecycle Management
  • img Opportunity Management
  • img Automated Sales Workflow

Marketing Automation

  • img Email Campaigns
  • img Campaign Automation
  • img Lead Nurturing
  • img Customer Journey Mapping
  • img Customer Segmentation
  • img Trigger-Based Automation
  • img Drip Campaigns
  • img Email Campaigns
  • img Campaign Automation
  • img Lead Nurturing
  • img Customer Journey Mapping
  • img Customer Segmentation
  • img Trigger-Based Automation
  • img Drip Campaigns

Data Sourcing / Integrations

  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Integration
  • img Ecommerce Integration
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Integration
  • img Ecommerce Integration
  • img Interactive Voice Response (IVR) Integration

Collaboration and Communication Tools

  • img Sales Process Task Management
  • img Internal Messaging System
  • img Template and Document Management
  • img Omnichannel Support
  • img Sales Process Task Management
  • img Internal Messaging System
  • img Template and Document Management
  • img Omnichannel Support

Security & Compliance

  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Activity Logs
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Activity Logs
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy

AI & Machine Learning

  • img Predictive Analytics
  • img Lead Scoring
  • img AI Assistants
  • img Predictive Analytics
  • img Lead Scoring
  • img AI Assistants

Reporting & Analytics

  • img Predictive Analytics
  • img Personalized Dashboards
  • img Real-Time Analytics
  • img Sales Reports
  • img Customer Insights
  • img Campaign Performance
  • img Market Trend Analysis
  • img KPI Tracking
  • img Predictive Analytics
  • img Personalized Dashboards
  • img Real-Time Analytics
  • img Sales Reports
  • img Customer Insights
  • img Campaign Performance
  • img Market Trend Analysis
  • img KPI Tracking

Alerts & Notifications

  • img Event-Triggered Notifications
  • img Real-Time alerts
  • img Error Logs
  • img Customer Activity Alerts
  • img Push Notifications
  • img SLA Violations
  • img Event-Triggered Notifications
  • img Real-Time alerts
  • img Error Logs
  • img Customer Activity Alerts
  • img Push Notifications
  • img SLA Violations

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Similar Comparison

SugarCRM vs Copper CRM Comparison FAQs

Software questions,
answered

While SugarCRM offers customized features, Copper CRM has diverse modules. Select between SugarCRM or Copper CRM as per your business needs.

Both these products offer similar features but with a different approach. While SugarCRM emphasizes on user experiences, Copper CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While SugarCRM offers add-ons along with essential features, Copper CRM emphasizes on customization.

No, the difference between SugarCRM and Copper CRM lies in terms of features and functionalities. While SugarCRM can be customized as per the user’s needs, Copper CRM addresses the diverse audience.

It depends upon your business requirement. Both SugarCRM and Copper CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SugarCRM is customizable, SugarCRM offers comprehensive modules.

A Quick Comparison Between SugarCRM vs Copper CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of SugarCRM vs Copper CRM In terms of Features
  • Comparison Between SugarCRM and Copper CRM In terms of Deployment Type
  • SugarCRM or Copper CRM: Which Is Ideal for Your Industry
  • Which Is Better? - SugarCRM or Copper CRM

Comparison of SugarCRM vs Copper CRM In terms of Features

SugarCRM includes features like Event Triggered Email, Interaction History, CRM Database and SLA Violations. Copper CRM is known for functionalities like Template and Document Management, Sales Projections, Customer Segmentation and Drip Campaigns. When you compare SugarCRM vs Copper CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SugarCRM and Copper CRM In terms of Deployment Type

While SugarCRM supports Web Based deployment; Copper CRM is suitable for Web Based deployment. While selecting between SugarCRM and Copper CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SugarCRM or Copper CRM: Which Is Ideal for Your Industry

SugarCRM is ideal for industries like All Industries. For All Industries, Copper CRM is a better choice. If you are confused between SugarCRM or Copper CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SugarCRM or Copper CRM

SugarCRM and Copper CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SugarCRM and Copper CRM during demo to decide which one is best for your business.

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