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Pipedrive CRM VS Freshsales CRM

Let’s have a side-by-side comparison of Pipedrive CRM vs Freshsales CRM to find out which one is better. This software comparison between Pipedrive CRM and Freshsales CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Pipedrive CRM or Freshsales CRM fits your business.

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Starting at

$ 24.00 /Seat/Month

Starting at

$ 11.00 /User/Month

  • industries All industries
  • industries All industries
  • chek Real Estate Lead Management
  • chek Online Lead Management
  • chek Goal Management
  • chek API Based
  • chek Sales Reports
  • chek Lead, Contact ,Account, and Deal Management
  • chek 25 Workflow Automations
  • chek 25 Teams
  • chek 5000 Bulk Emails/User/Day
  • chek 25 Sales Sequences/User
4.8(274)
str1 4.7
str1 4.8
str1 4.8
str1 4.8

Likelihood to Recommend

95%
4.8(274)
str1 4.7
str1 4.8
str1 4.8
str1 4.8

Likelihood to Recommend

95%

pros-list-icon Intuitive drag-and-drop pipeline management with Kanban-style visualization AI-powered sales assistant provides actionable recommendations to improve deal velocity Robust automation reduces manual tasks (e.g., email sequences, deal stage updates) Flexible customization for pipelines, fields, and workflows Posted - Feb 13, 2025

cons_icon Marketing and customer service tools require third-party integrations Advanced features like email tracking and automations locked behind higher-tier plans Mobile app has usability issues compared to desktop version Posted - Feb 13, 2025

pros-list-icon 1. Unified platform with sales, marketing, chat, and phone capabilities, eliminating the need for multiple tools, 2. AI-driven lead scoring and predictive analytics prioritize high-value prospects, 3. Intuitive interface with drag-and-drop customization for pipelines, fields, and dashboards, 4. Free plan supports unlimited users (with limited features) and integrates with Freshworks products. (e.g., Freshdesk, Freshchat) Posted - Feb 13, 2025

cons_icon 1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pro/Enterprise), 2. Limited third-party integrations compared to competitors like HubSpot, 3. Mobile app lacks parity with desktop features, such as offline data access and advanced automations. Posted - Feb 13, 2025

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Pipedrive CRM and Freshsales CRM

Let’s have a detailed comparison of Pipedrive CRM vs Freshsales CRM to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Pipedrive CRM or Freshsales CRM fits your business.

Comparison of Pipedrive CRM vs Freshsales CRM In terms of Features

Pipedrive CRM includes features like Real Estate Lead Management, Online Lead Management, Goal Management and API Based. Freshsales CRM is known for functionalities like Lead, Contact ,Account, and Deal Management, 25 Workflow Automations, 25 Teams and 5000 Bulk Emails/User/Day. When you compare Pipedrive CRM vs Freshsales CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Pipedrive CRM and Freshsales CRM In terms of Deployment Type

While Pipedrive CRM supports Web Based deployment; Freshsales CRM is suitable for Web Based deployment. While selecting between Pipedrive CRM and Freshsales CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Pipedrive CRM or Freshsales CRM: Which Is Ideal for Your Industry

Pipedrive CRM is ideal for industries like All Industries. For All Industries, Freshsales CRM is a better choice. If you are confused between Pipedrive CRM or Freshsales CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Pipedrive CRM or Freshsales CRM

Pipedrive CRM and Freshsales CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Pipedrive CRM and Freshsales CRM during demo to decide which one is best for your business.

FAQs

While Pipedrive CRM offers customized features, Freshsales CRM has diverse modules. Select between Pipedrive CRM or Freshsales CRM as per your business needs.
Both these products offer similar features but with a different approach. While Pipedrive CRM emphasizes on user experiences, Freshsales CRM focuses on functionalities.
It all depends on the functionalities that you prefer. While Pipedrive CRM offers add-ons along with essential features, Freshsales CRM emphasizes on customization.
No, the difference between Pipedrive CRM and Freshsales CRM lies in terms of features and functionalities. While Pipedrive CRM can be customized as per the user’s needs, Freshsales CRM addresses the diverse audience.
It depends upon your business requirement. Both Pipedrive CRM and Freshsales CRM provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Pipedrive CRM is customizable, Pipedrive CRM offers comprehensive modules.

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