Microsoft Dynamics Crm

CRM Software

Microsoft Dynamics Crm Alternatives

SugarCRM

CRM Software

SugarCRM Alternatives

Pricing
Industries
Features
Reviews
Gallery
Platform

Price On Request

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Starting at

$ 684.00 /User/Year

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All industries

All industries

Market Trend Analysis
CRM Database
KPI Tracking
Interactive Voice Response (IVR) Integration
Customer Insights

View all Microsoft Dynamics Crm features

Event Triggered Email
Interaction History
CRM Database
SLA Violations
Customer Insights

View all SugarCRM features

Overall

4.7(750)

Features

4.7

Ease of Use

4.8

Value for Money

4.8

Customer Support

4.8

Likelihood to Recommend

94%

View all Microsoft Dynamics Crm reviews

Overall

4.7(750)

Features

4.7

Ease of Use

4.8

Value for Money

4.8

Customer Support

4.8

Likelihood to Recommend

94%

View all SugarCRM reviews

View (3) Images/Videos

pros-list-icon AI-powered automation, seamless Microsoft 365 integration, omnichannel customer support, strong analytics and reporting. Posted - Mar 19, 2025

cons_icon Setup and customization require technical expertise. Posted - Mar 19, 2025

View all pros & cons reviews

pros-list-icon I like how Sugar CRM allows me to change it to fit into any business model. It is like having a CRM that gets you. Posted - Jan 08, 2025

cons_icon Although it is customizable, the learning curve can be steep. I had to put in serious hours to set it up properly. Posted - Jan 08, 2025

View all pros & cons reviews

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Microsoft Dynamics Crm VS SugarCRM : Comparision Video

A Quick Comparison Between Microsoft Dynamics Crm and SugarCRM

Let’s have a detailed comparison of Microsoft Dynamics Crm vs SugarCRM to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Microsoft Dynamics Crm or SugarCRM fits your business.

Comparison of Microsoft Dynamics Crm vs SugarCRM In terms of Features

Microsoft Dynamics Crm includes features like Market Trend Analysis, CRM Database, KPI Tracking and Interactive Voice Response (IVR) Integration. SugarCRM is known for functionalities like Event Triggered Email, Interaction History, CRM Database and SLA Violations. When you compare Microsoft Dynamics Crm vs SugarCRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Microsoft Dynamics Crm and SugarCRM In terms of Deployment Type

While Microsoft Dynamics Crm supports Web Based deployment; SugarCRM is suitable for Web Based deployment. While selecting between Microsoft Dynamics Crm and SugarCRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Microsoft Dynamics Crm or SugarCRM: Which Is Ideal for Your Industry

Microsoft Dynamics Crm is ideal for industries like All Industries. For All Industries, SugarCRM is a better choice. If you are confused between Microsoft Dynamics Crm or SugarCRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Microsoft Dynamics Crm or SugarCRM

Microsoft Dynamics Crm and SugarCRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Microsoft Dynamics Crm and SugarCRM during demo to decide which one is best for your business.

FAQs

Is Microsoft Dynamics Crm better than SugarCRM?

While Microsoft Dynamics Crm offers customized features, SugarCRM has diverse modules. Select between Microsoft Dynamics Crm or SugarCRM as per your business needs.

Are Microsoft Dynamics Crm and SugarCRM same?

Both these products offer similar features but with a different approach. While Microsoft Dynamics Crm emphasizes on user experiences, SugarCRM focuses on functionalities.

Which is better Microsoft Dynamics Crm or SugarCRM?

It all depends on the functionalities that you prefer. While Microsoft Dynamics Crm offers add-ons along with essential features, SugarCRM emphasizes on customization.

Is Microsoft Dynamics Crm the same as SugarCRM?

No, the difference between Microsoft Dynamics Crm and SugarCRM lies in terms of features and functionalities. While Microsoft Dynamics Crm can be customized as per the user’s needs, SugarCRM addresses the diverse audience.

Can Microsoft Dynamics Crm replace SugarCRM?

It depends upon your business requirement. Both Microsoft Dynamics Crm and SugarCRM provides standard features to cater diverse industry needs.

What is the difference between Microsoft Dynamics Crm and SugarCRM?

The difference lies in terms of the user interface and functionalities. While Microsoft Dynamics Crm is customizable, Microsoft Dynamics Crm offers comprehensive modules.