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Microsoft Dynamics Crm VS Pipedrive CRM

Let’s have a side-by-side comparison of Microsoft Dynamics Crm vs Pipedrive CRM to find out which one is better. This software comparison between Microsoft Dynamics Crm and Pipedrive CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Microsoft Dynamics Crm or Pipedrive CRM fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 1 Ratings & 1 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 5 Ratings & 5 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

Get Now

$ 24

Essential

$ 39

Advanced

$ 64

Professional

+ 1 more plans img

  • Free Trial
  • Lifetime Plan
  • img Free Trial
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Ratings

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Overall ratings

3.5

1 Ratings & 1 Reviews

80% Likelihood to Recommend

3.8

5 Ratings & 5 Reviews

82% Likelihood to Recommend

Pros & Cons

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Pros

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AI-powered automation, seamless Microsoft 365 integration, omnichannel customer ...Read more - kartik Bhamri Mar 19, 2025

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Unlimited pipeline customization adapts to niche sales processes Centralized ...Read more - Palak Girdhar Feb 13, 2025

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Intuitive drag-and-drop pipeline management with Kanban-style visualization AI-...Read more - Nitin Motwani Feb 13, 2025

Cons

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Setup and customization require technical expertise. - kartik Bhamri Mar 19, 2025

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No inventory management or payment processing for eCommerce Steep learning cu...Read more - Palak Girdhar Feb 13, 2025

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Marketing and customer service tools require third-party integrations Advanc...Read more - Nitin Motwani Feb 13, 2025

Reviews

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Verified customer reviews

Feature-Rich CRM with AI-Powered Insights

kartik Bhamri Mar 19, 2025

Great Customization but Limited for Scaling Businesses

Palak Girdhar Feb 13, 2025

Perfect for Sales-Focused Teams Needing Pipeline Clarity

Nitin Motwani Feb 13, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Market Trend Analysis
  • checked CRM Database
  • checked KPI Tracking
  • checked Interactive Voice Response (IVR) Integration
  • checked Customer Insights
  • checked Omnichannel Support
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Customer Segmentation
  • checked Third Party Integrations
  • checked Interaction History
  • checked Sales Funnel Management
  • checked Sales Projections
  • checked Personalized Dashboards
  • checked AI Assistants
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Template and Document Management
  • checked Internal Messaging System
  • checked Trigger-Based Automation
  • checked Automated Sales Workflow
  • checked Lead Lifecycle Management
  • checked Role-Based Access Control (RBAC)
  • checked Calendar Integration
  • checked Account Management
  • checked Territory Management
  • checked Increase Productivity
  • checked Improve Project Management
  • checked Build Trust
  • checked Empower Field Agents
  • checked Power Efficiency
  • checked Streamline your Customer Service
  • checked Personalize your Service
  • checked Quote Management
  • checked Opportunity Management
  • checked Predictive Analytics
  • checked Push Notifications
  • checked Audience Segmentation
  • checked Customer Profiles
  • checked Sales Order Management
  • checked Data Encryption
  • checked Lead Nurturing
  • checked Sales Reports
  • checked Data Import/Export
  • checked Social Media Integration
  • checked Improve Engagement
  • checked Customisable Pipeline Views
  • checked Lead Assignment
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Custom Dashboards
  • checked Chatbots
  • checked Customizable Workflows
  • checked Activity History
  • checked Lead Qualification
  • checked Lead Capture Automation
  • checked Deal Rotting
  • checked Quote & Proposal Management
  • checked Document Sharing & File Storage
  • checked Forecasting & Trends
  • checked Activity Overview Reports
  • checked Conversion Reports
  • checked Sales Funnel Analysis
  • checked Lead and Deal Scoring
  • checked GDPR and CCPA Compliance
  • checked Backup & Disaster Recovery
  • checked Email Marketing Tools
  • checked Call Tracking and Recording
  • checked Task Automation 
  • checked Lead Tracking
  • checked API Access
  • checked Data Encryption
  • checked Lead Nurturing
  • checked Predictive Analytics
  • checked Opportunity Management
  • checked Account Management
  • checked Territory Management
  • checked Deal Management
  • checked Goal Management
  • checked Online Lead Management
  • checked Customer Profiles
  • checked Calendar Integration
  • checked Third Party Integrations
  • checked Task Management
  • checked Audit Trails
  • checked Workflow Automation
  • checked Lead Generation
  • checked Audit Logs
  • checked Sales Forecasting
  • checked Order Management
  • checked Contact Management
  • checked Event-Triggered Notifications
  • checked Real Estate Lead Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Similar Comparison

Microsoft Dynamics Crm vs Pipedrive CRM Comparison FAQs

Software questions,
answered

While Microsoft Dynamics Crm offers customized features, Pipedrive CRM has diverse modules. Select between Microsoft Dynamics Crm or Pipedrive CRM as per your business needs.

Both these products offer similar features but with a different approach. While Microsoft Dynamics Crm emphasizes on user experiences, Pipedrive CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Microsoft Dynamics Crm offers add-ons along with essential features, Pipedrive CRM emphasizes on customization.

No, the difference between Microsoft Dynamics Crm and Pipedrive CRM lies in terms of features and functionalities. While Microsoft Dynamics Crm can be customized as per the user’s needs, Pipedrive CRM addresses the diverse audience.

It depends upon your business requirement. Both Microsoft Dynamics Crm and Pipedrive CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Microsoft Dynamics Crm is customizable, Microsoft Dynamics Crm offers comprehensive modules.

A Quick Comparison Between Microsoft Dynamics Crm vs Pipedrive CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Microsoft Dynamics Crm vs Pipedrive CRM In terms of Features
  • Comparison Between Microsoft Dynamics Crm and Pipedrive CRM In terms of Deployment Type
  • Microsoft Dynamics Crm or Pipedrive CRM: Which Is Ideal for Your Industry
  • Which Is Better? - Microsoft Dynamics Crm or Pipedrive CRM

Comparison of Microsoft Dynamics Crm vs Pipedrive CRM In terms of Features

Microsoft Dynamics Crm includes features like Market Trend Analysis, CRM Database, KPI Tracking and Interactive Voice Response (IVR) Integration. Pipedrive CRM is known for functionalities like Customisable Pipeline Views, Lead Assignment, System Errors/Failures and Custom Workflow Alerts. When you compare Microsoft Dynamics Crm vs Pipedrive CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Microsoft Dynamics Crm and Pipedrive CRM In terms of Deployment Type

While Microsoft Dynamics Crm supports Web Based deployment; Pipedrive CRM is suitable for Web Based deployment. While selecting between Microsoft Dynamics Crm and Pipedrive CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Microsoft Dynamics Crm or Pipedrive CRM: Which Is Ideal for Your Industry

Microsoft Dynamics Crm is ideal for industries like All Industries. For All Industries, Pipedrive CRM is a better choice. If you are confused between Microsoft Dynamics Crm or Pipedrive CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Microsoft Dynamics Crm or Pipedrive CRM

Microsoft Dynamics Crm and Pipedrive CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Microsoft Dynamics Crm and Pipedrive CRM during demo to decide which one is best for your business.

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