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  3. Freshsales CRM VS Zoho CRM

Freshsales CRM VS Zoho CRM

Let’s have a side-by-side comparison of Freshsales CRM vs Zoho CRM to find out which one is better. This software comparison between Freshsales CRM and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or Zoho CRM fits your business.

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Freshsales CRM
Freshsales CRM

4.0

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Zoho CRM
Zoho CRM

4.4

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Freshsales CRM
Freshsales CRM

4.0

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Zoho CRM
Zoho CRM

4.4

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  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 4 Ratings & 4 Reviews
  • icon_desktop icon_ios icon_Android icon_mac
  • img 55 Ratings & 53 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

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Price Plans

$ 11

Growth

$ 47

Pro

$ 71

Enterprise

View Details img

$ 20

Standard

$ 35

Professional

$ 50

Enterprise

+ 1 more plans img

  • Free Trial
  • Lifetime Plan
  • img
  • img

Ratings

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Overall ratings

4.0

4 Ratings & 4 Reviews

82% Likelihood to Recommend

See all Freshsales CRM reviews img

4.4

55 Ratings & 53 Reviews

90% Likelihood to Recommend

See all Zoho CRM reviews img

Pros & Cons

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Pros

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1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025

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1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025

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With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023

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Tracking and finding all my potential leads becomes easy with this software. Fil...Read more - Vijaya Grover Oct 10, 2023

Cons

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1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025

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1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025

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It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023

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It’s reporting feature can be improved. - Vijaya Grover Oct 10, 2023

Reviews

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Verified customer reviews

Affordable Starter Plan, Hidden Costs for Scaling!

Jennifer Chotiner Feb 13, 2025

All-in-One CRM for Streamlined Sales and Marketing

Sumit Bohre Feb 13, 2025

See all Freshsales CRM reviews img

One of the best CRM software I’ve ever used

Ekansh Patheja Oct 10, 2023

A useful tool for capturing all my leads

Vijaya Grover Oct 10, 2023

See all Zoho CRM reviews img

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

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ZOHO CRM Review - CRM software review
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Zoho CRM Mobile App - Customer reviews
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What is Zoho CRM - Zoho CRM Review - Zoho CRM
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Zoho CRM Review for Small Business

See all (4)

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Customisable Pipeline Views
  • checked Quote & Proposal Management
  • checked Deal Rotting
  • checked Lead Prioritization
  • checked Lead Assignment
  • checked Workflow Trigger Alerts
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Interactive Voice Response (IVR) Integration
  • checked Custom Dashboards
  • checked Third Party Integrations
  • checked Document Sharing & File Storage
  • checked Activity Logging
  • checked Sales Performance Tracking
  • checked Activity Overview Reports
  • checked Conversion Reports
  • checked Sales Funnel Analysis
  • checked Lead and Deal Scoring
  • checked GDPR and CCPA Compliance
  • checked Auto Qualify Leads
  • checked Email Marketing Tools
  • checked Call Tracking and Recording
  • checked Bulk Email and SMS
  • checked Customizable Workflows
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Lead Nurturing
  • checked Audit Trails
  • checked Workflow Automation
  • checked Lead Generation
  • checked Audit Logs
  • checked Sales Forecasting
  • checked Predictive Analytics
  • checked Opportunity Management
  • checked Account Management
  • checked Territory Management
  • checked Task Management
  • checked Deal Management
  • checked Lead Qualification
  • checked Contact Segmentation
  • checked Lead Capture Automation
  • checked Task Automation 
  • checked Calendar Integration
  • checked Customer Profiles
  • checked IP Whitelisting
  • checked Lead Tracking
  • checked Data Encryption
  • checked API Access
  • checked Contact Management
  • checked Social Media Integration
  • checked SLA Violations
  • checked Event-Triggered Notifications
  • checked KPI Tracking
  • checked Interactive Voice Response (IVR) Integration
  • checked Customer Insights
  • checked Omnichannel Support
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Customer Segmentation
  • checked Third Party Integrations
  • checked Real-Time Analytics
  • checked Error Logs
  • checked Role-Based Access Control (RBAC)
  • checked CRM Database
  • checked Interaction History
  • checked Customer Activity Alerts
  • checked Market Trend Analysis
  • checked Personalized Dashboards
  • checked AI Assistants
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Internal Messaging System
  • checked Sales Process Task Management
  • checked Campaign Automation
  • checked Automated Sales Workflow
  • checked Lead Lifecycle Management
  • checked Sales Funnel Management
  • checked Business Process Automation (BPA)
  • checked Activity Logs
  • checked Campaign Performance
  • checked Calendar Integration
  • checked API Integration
  • checked Lead Scoring
  • checked Drip Campaigns
  • checked Predictive Analytics
  • checked Opportunity Management
  • checked Quote Management
  • checked Account Management
  • checked Territory Management
  • checked Template and Document Management
  • checked Data Import/Export
  • checked Sales Reports
  • checked Push Notifications
  • checked Email Campaigns
  • checked Audience Segmentation
  • checked Ecommerce Integration
  • checked Real-Time alerts
  • checked Customer Profiles
  • checked Sales Order Management
  • checked Data Encryption
  • checked Lead Nurturing
  • checked Workflow Management
  • checked Boost Productivity
  • checked Real time notification
  • checked Process Management
  • checked Marketing Management
  • checked Inventory Management
  • checked Performance Management
  • checked Mobile App
  • checked Crm Lead Management
  • checked Security

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgPortuguês

Alternatives

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Top Alternative Products

Kommo CRM

Kommo CRM

monday CRM

monday CRM

Pipedrive CRM

Pipedrive CRM

Cratio CRM

Cratio CRM

See all Freshsales CRM alternatives img
HubSpot CRM

HubSpot CRM

LeadSquared

LeadSquared

HighLevel

HighLevel

Salesforce CRM

Salesforce CRM

See all Zoho CRM alternatives img

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Freshsales CRM vs Zoho CRM Comparison FAQs

Software questions,
answered

While Freshsales CRM offers customized features, Zoho CRM has diverse modules. Select between Freshsales CRM or Zoho CRM as per your business needs.

Both these products offer similar features but with a different approach. While Freshsales CRM emphasizes on user experiences, Zoho CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshsales CRM offers add-ons along with essential features, Zoho CRM emphasizes on customization.

No, the difference between Freshsales CRM and Zoho CRM lies in terms of features and functionalities. While Freshsales CRM can be customized as per the user’s needs, Zoho CRM addresses the diverse audience.

It depends upon your business requirement. Both Freshsales CRM and Zoho CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshsales CRM is customizable, Freshsales CRM offers comprehensive modules.

A Quick Comparison Between Freshsales CRM vs Zoho CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshsales CRM vs Zoho CRM In terms of Features
  • Comparison Between Freshsales CRM and Zoho CRM In terms of Deployment Type
  • Freshsales CRM or Zoho CRM: Which Is Ideal for Your Industry
  • Which Is Better? - Freshsales CRM or Zoho CRM

Comparison of Freshsales CRM vs Zoho CRM In terms of Features

Freshsales CRM includes features like Customisable Pipeline Views, Quote & Proposal Management, Deal Rotting and Lead Prioritization. Zoho CRM is known for functionalities like Social Media Integration, SLA Violations, Event-Triggered Notifications and KPI Tracking. When you compare Freshsales CRM vs Zoho CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshsales CRM and Zoho CRM In terms of Deployment Type

While Freshsales CRM supports Web Based deployment; Zoho CRM is suitable for Web Based deployment. While selecting between Freshsales CRM and Zoho CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshsales CRM or Zoho CRM: Which Is Ideal for Your Industry

Freshsales CRM is ideal for industries like All Industries. For All Industries, Zoho CRM is a better choice. If you are confused between Freshsales CRM or Zoho CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshsales CRM or Zoho CRM

Freshsales CRM and Zoho CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshsales CRM and Zoho CRM during demo to decide which one is best for your business.

Author: Techjockey Team

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