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  3. Freshsales CRM VS Microsoft Dynamics Crm

Freshsales CRM VS Microsoft Dynamics Crm

Let’s have a side-by-side comparison of Freshsales CRM vs Microsoft Dynamics Crm to find out which one is better. This software comparison between Freshsales CRM and Microsoft Dynamics Crm is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or Microsoft Dynamics Crm fits your business.

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Freshsales CRM
Freshsales CRM

4.0

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Microsoft Dynamics Crm
Microsoft Dynamics Crm

3.5

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Freshsales CRM
Freshsales CRM

4.0

Get Now
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Microsoft Dynamics Crm
Microsoft Dynamics Crm

3.5

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  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 4 Ratings & 4 Reviews
  • icon_desktop icon_ios icon_Android icon_mac
  • img 1 Ratings & 1 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux

Pricing

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Price Plans

$ 11

Growth

$ 47

Pro

$ 71

Enterprise

View Details img

Price on Request

Get customise plan according to your business requirement

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  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
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Ratings

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Overall ratings

4.0

4 Ratings & 4 Reviews

82% Likelihood to Recommend

See all Freshsales CRM reviews img

3.5

1 Ratings & 1 Reviews

80% Likelihood to Recommend

See all Microsoft Dynamics Crm reviews img

Pros & Cons

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Pros

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1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025

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1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025

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AI-powered automation, seamless Microsoft 365 integration, omnichannel customer ...Read more - kartik Bhamri Mar 19, 2025

Cons

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1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025

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1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025

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Setup and customization require technical expertise. - kartik Bhamri Mar 19, 2025

Reviews

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Verified customer reviews

Affordable Starter Plan, Hidden Costs for Scaling!

Jennifer Chotiner Feb 13, 2025

All-in-One CRM for Streamlined Sales and Marketing

Sumit Bohre Feb 13, 2025

See all Freshsales CRM reviews img

Feature-Rich CRM with AI-Powered Insights

kartik Bhamri Mar 19, 2025

See all Microsoft Dynamics Crm reviews img

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Customisable Pipeline Views
  • checked Quote & Proposal Management
  • checked Deal Rotting
  • checked Lead Prioritization
  • checked Lead Assignment
  • checked Workflow Trigger Alerts
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Interactive Voice Response (IVR) Integration
  • checked Custom Dashboards
  • checked Third Party Integrations
  • checked Document Sharing & File Storage
  • checked Activity Logging
  • checked Sales Performance Tracking
  • checked Activity Overview Reports
  • checked Conversion Reports
  • checked Sales Funnel Analysis
  • checked Lead and Deal Scoring
  • checked GDPR and CCPA Compliance
  • checked Auto Qualify Leads
  • checked Email Marketing Tools
  • checked Call Tracking and Recording
  • checked Bulk Email and SMS
  • checked Customizable Workflows
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Lead Nurturing
  • checked Audit Trails
  • checked Workflow Automation
  • checked Lead Generation
  • checked Audit Logs
  • checked Sales Forecasting
  • checked Predictive Analytics
  • checked Opportunity Management
  • checked Account Management
  • checked Territory Management
  • checked Task Management
  • checked Deal Management
  • checked Lead Qualification
  • checked Contact Segmentation
  • checked Lead Capture Automation
  • checked Task Automation 
  • checked Calendar Integration
  • checked Customer Profiles
  • checked IP Whitelisting
  • checked Lead Tracking
  • checked Data Encryption
  • checked API Access
  • checked Contact Management
  • checked Market Trend Analysis
  • checked CRM Database
  • checked KPI Tracking
  • checked Interactive Voice Response (IVR) Integration
  • checked Customer Insights
  • checked Omnichannel Support
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Customer Segmentation
  • checked Third Party Integrations
  • checked Interaction History
  • checked Sales Funnel Management
  • checked Sales Projections
  • checked Personalized Dashboards
  • checked AI Assistants
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Template and Document Management
  • checked Internal Messaging System
  • checked Trigger-Based Automation
  • checked Automated Sales Workflow
  • checked Lead Lifecycle Management
  • checked Role-Based Access Control (RBAC)
  • checked Calendar Integration
  • checked Account Management
  • checked Territory Management
  • checked Increase Productivity
  • checked Improve Project Management
  • checked Build Trust
  • checked Empower Field Agents
  • checked Power Efficiency
  • checked Streamline your Customer Service
  • checked Personalize your Service
  • checked Quote Management
  • checked Opportunity Management
  • checked Predictive Analytics
  • checked Push Notifications
  • checked Audience Segmentation
  • checked Customer Profiles
  • checked Sales Order Management
  • checked Data Encryption
  • checked Lead Nurturing
  • checked Sales Reports
  • checked Data Import/Export
  • checked Social Media Integration
  • checked Improve Engagement

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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See all Freshsales CRM alternatives img
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HighLevel

See all Microsoft Dynamics Crm alternatives img

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Freshsales CRM vs Microsoft Dynamics Crm Comparison FAQs

Software questions,
answered

While Freshsales CRM offers customized features, Microsoft Dynamics Crm has diverse modules. Select between Freshsales CRM or Microsoft Dynamics Crm as per your business needs.

Both these products offer similar features but with a different approach. While Freshsales CRM emphasizes on user experiences, Microsoft Dynamics Crm focuses on functionalities.

It all depends on the functionalities that you prefer. While Freshsales CRM offers add-ons along with essential features, Microsoft Dynamics Crm emphasizes on customization.

No, the difference between Freshsales CRM and Microsoft Dynamics Crm lies in terms of features and functionalities. While Freshsales CRM can be customized as per the user’s needs, Microsoft Dynamics Crm addresses the diverse audience.

It depends upon your business requirement. Both Freshsales CRM and Microsoft Dynamics Crm provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Freshsales CRM is customizable, Freshsales CRM offers comprehensive modules.

A Quick Comparison Between Freshsales CRM vs Microsoft Dynamics Crm

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Freshsales CRM vs Microsoft Dynamics Crm In terms of Features
  • Comparison Between Freshsales CRM and Microsoft Dynamics Crm In terms of Deployment Type
  • Freshsales CRM or Microsoft Dynamics Crm : Which Is Ideal for Your Industry
  • Which Is Better? - Freshsales CRM or Microsoft Dynamics Crm

Comparison of Freshsales CRM vs Microsoft Dynamics Crm In terms of Features

Freshsales CRM includes features like Customisable Pipeline Views, Quote & Proposal Management, Deal Rotting and Lead Prioritization. Microsoft Dynamics Crm is known for functionalities like Market Trend Analysis, CRM Database, KPI Tracking and Interactive Voice Response (IVR) Integration. When you compare Freshsales CRM vs Microsoft Dynamics Crm , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshsales CRM and Microsoft Dynamics Crm In terms of Deployment Type

While Freshsales CRM supports Web Based deployment; Microsoft Dynamics Crm is suitable for Web Based deployment. While selecting between Freshsales CRM and Microsoft Dynamics Crm , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshsales CRM or Microsoft Dynamics Crm : Which Is Ideal for Your Industry

Freshsales CRM is ideal for industries like All Industries. For All Industries, Microsoft Dynamics Crm is a better choice. If you are confused between Freshsales CRM or Microsoft Dynamics Crm , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshsales CRM or Microsoft Dynamics Crm

Freshsales CRM and Microsoft Dynamics Crm can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshsales CRM and Microsoft Dynamics Crm during demo to decide which one is best for your business.

Author: Techjockey Team

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