Freshsales CRM

Sales CRM Software

Freshsales CRM Alternatives

Kommo CRM

Sales CRM Software

Kommo CRM Alternatives

Pricing
Industries
Features
Reviews
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Platform

Starting at

$ 11.00 /User/Month

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Starting at

$ 15.00 /User/Month

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All industries

All industries

Customisable Pipeline Views
Quote & Proposal Management
Deal Rotting
Lead Prioritization
Lead Assignment

View all Freshsales CRM features

Omnichannel Support
Bulk Email and SMS
Activity Logging
Document Sharing & File Storage
Quote & Proposal Management

View all Kommo CRM features

Overall

4.7(750)

Features

4.7

Ease of Use

4.8

Value for Money

4.8

Customer Support

4.8

Likelihood to Recommend

94%

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pros-list-icon 1. Unified platform with sales, marketing, chat, and phone capabilities, eliminating the need for multiple tools, 2. AI-driven lead scoring and predictive analytics prioritize high-value prospects, 3. Intuitive interface with drag-and-drop customization for pipelines, fields, and dashboards, 4. Free plan supports unlimited users (with limited features) and integrates with Freshworks products. (e.g., Freshdesk, Freshchat) Posted - Feb 13, 2025

cons_icon 1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pro/Enterprise), 2. Limited third-party integrations compared to competitors like HubSpot, 3. Mobile app lacks parity with desktop features, such as offline data access and advanced automations. Posted - Feb 13, 2025

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshsales CRM and Kommo CRM

Let’s have a detailed comparison of Freshsales CRM vs Kommo CRM to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshsales CRM or Kommo CRM fits your business.

Comparison of Freshsales CRM vs Kommo CRM In terms of Features

Freshsales CRM includes features like Customisable Pipeline Views, Quote & Proposal Management, Deal Rotting and Lead Prioritization. Kommo CRM is known for functionalities like Omnichannel Support, Bulk Email and SMS, Activity Logging and Document Sharing & File Storage. When you compare Freshsales CRM vs Kommo CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshsales CRM and Kommo CRM In terms of Deployment Type

While Freshsales CRM supports Web Based deployment; Kommo CRM is suitable for Web Based deployment. While selecting between Freshsales CRM and Kommo CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshsales CRM or Kommo CRM: Which Is Ideal for Your Industry

Freshsales CRM is ideal for industries like All Industries. For All Industries, Kommo CRM is a better choice. If you are confused between Freshsales CRM or Kommo CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshsales CRM or Kommo CRM

Freshsales CRM and Kommo CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshsales CRM and Kommo CRM during demo to decide which one is best for your business.

FAQs

Is Freshsales CRM better than Kommo CRM?

While Freshsales CRM offers customized features, Kommo CRM has diverse modules. Select between Freshsales CRM or Kommo CRM as per your business needs.

Are Freshsales CRM and Kommo CRM same?

Both these products offer similar features but with a different approach. While Freshsales CRM emphasizes on user experiences, Kommo CRM focuses on functionalities.

Which is better Freshsales CRM or Kommo CRM?

It all depends on the functionalities that you prefer. While Freshsales CRM offers add-ons along with essential features, Kommo CRM emphasizes on customization.

Is Freshsales CRM the same as Kommo CRM?

No, the difference between Freshsales CRM and Kommo CRM lies in terms of features and functionalities. While Freshsales CRM can be customized as per the user’s needs, Kommo CRM addresses the diverse audience.

Can Freshsales CRM replace Kommo CRM?

It depends upon your business requirement. Both Freshsales CRM and Kommo CRM provides standard features to cater diverse industry needs.

What is the difference between Freshsales CRM and Kommo CRM?

The difference lies in terms of the user interface and functionalities. While Freshsales CRM is customizable, Freshsales CRM offers comprehensive modules.