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Bitrix24 VS Microsoft Dynamics Crm

Let’s have a side-by-side comparison of Bitrix24 vs Microsoft Dynamics Crm to find out which one is better. This software comparison between Bitrix24 and Microsoft Dynamics Crm is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Bitrix24 or Microsoft Dynamics Crm fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 20 Ratings & 17 Reviews
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  • img 1 Ratings & 1 Reviews
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Pricing

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Price Plans

$ 61

Basic

$ 124

Standard

$ 249

Professional

+ 1 more plans img

Price on Request

Get customise plan according to your business requirement

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  • Free Trial
  • Lifetime Plan
  • img Free Trial
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  • img Free Trial
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Ratings

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Overall ratings

4.3

20 Ratings & 17 Reviews

85% Likelihood to Recommend

3.5

1 Ratings & 1 Reviews

80% Likelihood to Recommend

Pros & Cons

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Pros

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The pricing for premium plans is reasonable compared to other platforms. The fea...Read more - PRAVIN Jan 02, 2025

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I like how it integrates with most of the applications I use. It pairs up nicely...Read more - Girish Sitoke Dec 18, 2024

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AI-powered automation, seamless Microsoft 365 integration, omnichannel customer ...Read more - kartik Bhamri Mar 19, 2025

Cons

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The platform tries to do everything which can make it feel too much. Sometimes I...Read more - PRAVIN Jan 02, 2025

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Sometimes I have noticed that some features stop working properly which can be a...Read more - Girish Sitoke Dec 18, 2024

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Setup and customization require technical expertise. - kartik Bhamri Mar 19, 2025

Reviews

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Verified customer reviews

Affordable and Feature-Packed but Overwhelming at Times

PRAVIN Jan 02, 2025

Great Integrations but Bugs Can Be Frustrating

Girish Sitoke Dec 18, 2024

Feature-Rich CRM with AI-Powered Insights

kartik Bhamri Mar 19, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Customer Information Management (CIM)

  • img CRM Database
  • img Account Management
  • img Customer Profiles
  • img Audience Segmentation
  • img Interaction History
  • img CRM Database
  • img Account Management
  • img Customer Profiles
  • img Audience Segmentation
  • img Interaction History

Sales Enablement

  • img Quote Management
  • img Business Process Automation (BPA)
  • img Sales Order Management
  • img Sales Funnel Management
  • img Contract Management
  • img Sales Projections
  • img Territory Management
  • img Lead Lifecycle Management
  • img Opportunity Management
  • img Automated Sales Workflow
  • img Quote Management
  • img Business Process Automation (BPA)
  • img Sales Order Management
  • img Sales Funnel Management
  • img Contract Management
  • img Sales Projections
  • img Territory Management
  • img Lead Lifecycle Management
  • img Opportunity Management
  • img Automated Sales Workflow

Marketing Automation

  • img Email Campaigns
  • img Campaign Automation
  • img Lead Nurturing
  • img Customer Journey Mapping
  • img Customer Segmentation
  • img Trigger-Based Automation
  • img Drip Campaigns
  • img Email Campaigns
  • img Campaign Automation
  • img Lead Nurturing
  • img Customer Journey Mapping
  • img Customer Segmentation
  • img Trigger-Based Automation
  • img Drip Campaigns

Data Sourcing / Integrations

  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Integration
  • img Ecommerce Integration
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Integration
  • img Ecommerce Integration
  • img Interactive Voice Response (IVR) Integration

Collaboration and Communication Tools

  • img Sales Process Task Management
  • img Internal Messaging System
  • img Template and Document Management
  • img Omnichannel Support
  • img Sales Process Task Management
  • img Internal Messaging System
  • img Template and Document Management
  • img Omnichannel Support

Security & Compliance

  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Activity Logs
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Activity Logs
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy

AI & Machine Learning

  • img Predictive Analytics
  • img Lead Scoring
  • img AI Assistants
  • img Predictive Analytics
  • img Lead Scoring
  • img AI Assistants

Reporting & Analytics

  • img Predictive Analytics
  • img Personalized Dashboards
  • img Real-Time Analytics
  • img Sales Reports
  • img Customer Insights
  • img Campaign Performance
  • img Market Trend Analysis
  • img KPI Tracking
  • img Predictive Analytics
  • img Personalized Dashboards
  • img Real-Time Analytics
  • img Sales Reports
  • img Customer Insights
  • img Campaign Performance
  • img Market Trend Analysis
  • img KPI Tracking

Alerts & Notifications

  • img Event-Triggered Notifications
  • img Real-Time alerts
  • img Error Logs
  • img Customer Activity Alerts
  • img Push Notifications
  • img SLA Violations
  • img Event-Triggered Notifications
  • img Real-Time alerts
  • img Error Logs
  • img Customer Activity Alerts
  • img Push Notifications
  • img SLA Violations

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgEnglish

Alternatives

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Similar Comparison

Bitrix24 vs Microsoft Dynamics Crm Comparison FAQs

Software questions,
answered

While Bitrix24 offers customized features, Microsoft Dynamics Crm has diverse modules. Select between Bitrix24 or Microsoft Dynamics Crm as per your business needs.

Both these products offer similar features but with a different approach. While Bitrix24 emphasizes on user experiences, Microsoft Dynamics Crm focuses on functionalities.

It all depends on the functionalities that you prefer. While Bitrix24 offers add-ons along with essential features, Microsoft Dynamics Crm emphasizes on customization.

No, the difference between Bitrix24 and Microsoft Dynamics Crm lies in terms of features and functionalities. While Bitrix24 can be customized as per the user’s needs, Microsoft Dynamics Crm addresses the diverse audience.

It depends upon your business requirement. Both Bitrix24 and Microsoft Dynamics Crm provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Bitrix24 is customizable, Bitrix24 offers comprehensive modules.

A Quick Comparison Between Bitrix24 vs Microsoft Dynamics Crm

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Bitrix24 vs Microsoft Dynamics Crm In terms of Features
  • Comparison Between Bitrix24 and Microsoft Dynamics Crm In terms of Deployment Type
  • Bitrix24 or Microsoft Dynamics Crm : Which Is Ideal for Your Industry
  • Which Is Better? - Bitrix24 or Microsoft Dynamics Crm

Comparison of Bitrix24 vs Microsoft Dynamics Crm In terms of Features

Bitrix24 includes features like Customer Activity Alerts, Interactive Voice Response (IVR) Integration, Omnichannel Support and Marketing Tools Integration. Microsoft Dynamics Crm is known for functionalities like Market Trend Analysis, CRM Database, KPI Tracking and Interactive Voice Response (IVR) Integration. When you compare Bitrix24 vs Microsoft Dynamics Crm , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Bitrix24 and Microsoft Dynamics Crm In terms of Deployment Type

While Bitrix24 supports Web Based and On Premises deployment; Microsoft Dynamics Crm is suitable for Web Based deployment. While selecting between Bitrix24 and Microsoft Dynamics Crm , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Bitrix24 or Microsoft Dynamics Crm : Which Is Ideal for Your Industry

Bitrix24 is ideal for industries like All Industries. For All Industries, Microsoft Dynamics Crm is a better choice. If you are confused between Bitrix24 or Microsoft Dynamics Crm , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Bitrix24 or Microsoft Dynamics Crm

Bitrix24 and Microsoft Dynamics Crm can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Bitrix24 and Microsoft Dynamics Crm during demo to decide which one is best for your business.

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