Bitrix24 VS Freshsales CRM

Let’s have a side-by-side comparison of Bitrix24 vs Freshsales CRM to find out which one is better. This software comparison between Bitrix24 and Freshsales CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Bitrix24 or Freshsales CRM fits your business.

Comparison

Pricing

Price Plans

$ 61

Basic

$ 124

Standard

$ 249

Professional

+ 1 more plans

$ 11

Growth

$ 47

Pro

$ 71

Enterprise

View Details

Free Trial
Lifetime Plan

Free Trial

Ratings

Overall ratings

4.3

20 Ratings & 20 Reviews

Features 4.3

Value for Money 4.4

Ease of Use 4.2

Customer Support 4.3

Likelihood to Recommend

See all Bitrix24 reviews

4.0

4 Ratings & 4 Reviews

Features 4.2

Value for Money 4.3

Ease of Use 3.5

Customer Support 4

Likelihood to Recommend

See all Freshsales CRM reviews

Pros & Cons

Pros

The pricing for premium plans is reasonable compared to other platforms. The fea...Read more - PRAVIN Jan 02, 2025

I like how it integrates with most of the applications I use. It pairs up nicely...Read more - Girish Sitoke Dec 18, 2024

1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025

1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025

Cons

The platform tries to do everything which can make it feel too much. Sometimes I...Read more - PRAVIN Jan 02, 2025

Sometimes I have noticed that some features stop working properly which can be a...Read more - Girish Sitoke Dec 18, 2024

1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025

1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025

Reviews

Verified customer reviews

Affordable and Feature-Packed but Overwhelming at Times

PRAVIN Jan 02, 2025

Great Integrations but Bugs Can Be Frustrating

Girish Sitoke Dec 18, 2024

See all Bitrix24 reviews

Affordable Starter Plan, Hidden Costs for Scaling!

Jennifer Chotiner Feb 13, 2025

All-in-One CRM for Streamlined Sales and Marketing

Sumit Bohre Feb 13, 2025

See all Freshsales CRM reviews

Reviews with Video

Bitrix24 CRM Review - Everything You Need To Know

Bitrix24 CRM Review | Is It The Best CRM Software

Bitrix24 Review 3 Reasons Not To Use Bitrix24 Walktrough top features Pros And Cons

See all (3)

Not Available

Currently no reviews are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Customer Activity Alerts
Interactive Voice Response (IVR) Integration
Omnichannel Support
Marketing Tools Integration
Customer Segmentation
Third Party Integrations
Error Logs
Role-Based Access Control (RBAC)
Activity Logs
Campaign Performance
Push Notifications
Email Campaigns
Ecommerce Integration
KPI Tracking
SLA Violations
CRM Database
Personalized Dashboards
AI Assistants
GDPR & Data Privacy
Backup & Disaster Recovery
Template and Document Management
Internal Messaging System
Sales Process Task Management
Trigger-Based Automation
Automated Sales Workflow
Lead Lifecycle Management
Sales Funnel Management
Business Process Automation (BPA)
Real-Time alerts
Sales Order Management
Customer Profiles
API Integration
Predictive Analytics
Opportunity Management
Account Management
Territory Management
SMS integration & Notification
Access Control
Mobile App
Human Resource Management
CRM
Communication
Audience Segmentation
Calendar Integration
Customer Journey Mapping
Data Encryption
Sales Reports
Data Import/Export
Social Media Integration
Lead Scoring
Quote Management
Campaign Automation
Interaction History
Event-Triggered Notifications
Customer Insights
Email Marketing Tools Integration
Real-Time Analytics
Project Management

Customisable Pipeline Views
Quote & Proposal Management
Deal Rotting
Lead Prioritization
Lead Assignment
Workflow Trigger Alerts
Custom Workflow Alerts
Event-Triggered Notifications
Interactive Voice Response (IVR) Integration
Custom Dashboards
Third Party Integrations
Document Sharing & File Storage
Activity Logging
Sales Performance Tracking
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Auto Qualify Leads
Email Marketing Tools
Call Tracking and Recording
Bulk Email and SMS
Customizable Workflows
Role-Based Access Control (RBAC)
Activity History
Lead Nurturing
Audit Trails
Workflow Automation
Lead Generation
Audit Logs
Sales Forecasting
Predictive Analytics
Opportunity Management
Account Management
Territory Management
Task Management
Deal Management
Lead Qualification
Contact Segmentation
Lead Capture Automation
Task Automation 
Calendar Integration
Customer Profiles
IP Whitelisting
Lead Tracking
Data Encryption
API Access
Contact Management

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

Nederlands
English
français
Italiano

English

Alternatives

Top Alternative Products

HubSpot CRM

HighLevel

LeadSquared

Zoho CRM

See all Bitrix24 alternatives

Kommo CRM

monday CRM

Pipedrive CRM

Cratio CRM

See all Freshsales CRM alternatives

Bitrix24 vs Freshsales CRM Comparison FAQs

Software questions,
answered

While Bitrix24 offers customized features, Freshsales CRM has diverse modules. Select between Bitrix24 or Freshsales CRM as per your business needs.

Both these products offer similar features but with a different approach. While Bitrix24 emphasizes on user experiences, Freshsales CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Bitrix24 offers add-ons along with essential features, Freshsales CRM emphasizes on customization.

No, the difference between Bitrix24 and Freshsales CRM lies in terms of features and functionalities. While Bitrix24 can be customized as per the user’s needs, Freshsales CRM addresses the diverse audience.

It depends upon your business requirement. Both Bitrix24 and Freshsales CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Bitrix24 is customizable, Bitrix24 offers comprehensive modules.

A Quick Comparison Between Bitrix24 vs Freshsales CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Bitrix24 vs Freshsales CRM In terms of Features
Comparison Between Bitrix24 and Freshsales CRM In terms of Deployment Type
Bitrix24 or Freshsales CRM: Which Is Ideal for Your Industry
Which Is Better? - Bitrix24 or Freshsales CRM

Comparison of Bitrix24 vs Freshsales CRM In terms of Features

Bitrix24 includes features like Customer Activity Alerts, Interactive Voice Response (IVR) Integration, Omnichannel Support and Marketing Tools Integration. Freshsales CRM is known for functionalities like Customisable Pipeline Views, Quote & Proposal Management, Deal Rotting and Lead Prioritization. When you compare Bitrix24 vs Freshsales CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Bitrix24 and Freshsales CRM In terms of Deployment Type

While Bitrix24 supports Web Based and On Premises deployment; Freshsales CRM is suitable for Web Based deployment. While selecting between Bitrix24 and Freshsales CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Bitrix24 or Freshsales CRM: Which Is Ideal for Your Industry

Bitrix24 is ideal for industries like All Industries. For All Industries, Freshsales CRM is a better choice. If you are confused between Bitrix24 or Freshsales CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Bitrix24 or Freshsales CRM

Bitrix24 and Freshsales CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Bitrix24 and Freshsales CRM during demo to decide which one is best for your business.

Author: Techjockey Team

Bitrix24 VS Freshsales CRM

We provide the best software solution for your business needs

Bitrix24 vs Freshsales CRM Comparison FAQs

Is Bitrix24 better than Freshsales CRM?

Are Bitrix24 and Freshsales CRM same?

Which is better Bitrix24 or Freshsales CRM?

Is Bitrix24 the same as Freshsales CRM?

Can Bitrix24 replace Freshsales CRM?

What is the difference between Bitrix24 and Freshsales CRM?

A Quick Comparison Between Bitrix24 vs Freshsales CRM

Comparison of Bitrix24 vs Freshsales CRM In terms of Features

Comparison Between Bitrix24 and Freshsales CRM In terms of Deployment Type

Bitrix24 or Freshsales CRM: Which Is Ideal for Your Industry

Which Is Better? - Bitrix24 or Freshsales CRM

Bitrix24 VS Freshsales CRM

We provide the best software solution for your business needs

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Bitrix24 vs Freshsales CRM Comparison FAQs

Is Bitrix24 better than Freshsales CRM?

Are Bitrix24 and Freshsales CRM same?

Which is better Bitrix24 or Freshsales CRM?

Is Bitrix24 the same as Freshsales CRM?

Can Bitrix24 replace Freshsales CRM?

What is the difference between Bitrix24 and Freshsales CRM?

A Quick Comparison Between Bitrix24 vs Freshsales CRM

Comparison of Bitrix24 vs Freshsales CRM In terms of Features

Comparison Between Bitrix24 and Freshsales CRM In terms of Deployment Type

Bitrix24 or Freshsales CRM: Which Is Ideal for Your Industry

Which Is Better? - Bitrix24 or Freshsales CRM

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