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Let’s have a side-by-side comparison of Agile CRM vs Bitrix24 vs Freshsales CRM to find out which one is better. This software comparison between Agile CRM and Bitrix24 and Freshsales CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Agile CRM or Bitrix24 or Freshsales CRM fits your business.
Comparison
Quick View
12 Ratings & 12 Reviews
20 Ratings & 20 Reviews
4 Ratings & 4 Reviews
Pricing
Price Plans
Free Trial
Ratings
Overall ratings
Pros & Cons
Pros
The mobile app is a great feature for always staying on top of things when I am ...Read more - Rajinder singh Jan 17, 2025
The reporting features help me track progress and analyse data effectively. - MIHIR DATTANI Dec 10, 2024
The pricing for premium plans is reasonable compared to other platforms. The fea...Read more - PRAVIN Jan 02, 2025
I like how it integrates with most of the applications I use. It pairs up nicely...Read more - Girish Sitoke Dec 18, 2024
1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025
1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025
Cons
There is a lack in advanced analytics. The analytics features are not as deep as...Read more - Rajinder singh Jan 17, 2025
Every now and then I have noticed some glitches or bugs in the system that are a...Read more - MIHIR DATTANI Dec 10, 2024
The platform tries to do everything which can make it feel too much. Sometimes I...Read more - PRAVIN Jan 02, 2025
Sometimes I have noticed that some features stop working properly which can be a...Read more - Girish Sitoke Dec 18, 2024
1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025
1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025
Reviews
Verified customer reviews
Handy Mobile App but Analytics Could Be Better
Rajinder singh Jan 17, 2025
Good Reporting but Occasional Bugs
MIHIR DATTANI Dec 10, 2024
Affordable and Feature-Packed but Overwhelming at Times
PRAVIN Jan 02, 2025
Great Integrations but Bugs Can Be Frustrating
Girish Sitoke Dec 18, 2024
Affordable Starter Plan, Hidden Costs for Scaling!
Jennifer Chotiner Feb 13, 2025
All-in-One CRM for Streamlined Sales and Marketing
Sumit Bohre Feb 13, 2025
Reviews with Video
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Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Industries:
All Industries
All Industries
All Industries
Features
Product features
Business Process Automation (BPA)
CRM Database
SLA Violations
Event-Triggered Notifications
KPI Tracking
Interactive Voice Response (IVR) Integration
Customer Insights
Omnichannel Support
Marketing Tools Integration
Email Marketing Tools Integration
Customer Segmentation
Third Party Integrations
Real-Time Analytics
Interaction History
Sales Funnel Management
Lead Scoring
Customer Activity Alerts
Personalized Dashboards
AI Assistants
GDPR & Data Privacy
Template and Document Management
Internal Messaging System
Sales Process Task Management
Campaign Automation
Automated Sales Workflow
Lead Lifecycle Management
Sales Projections
Error Logs
Role-Based Access Control (RBAC)
Customer Journey Mapping
Social Media Integration
Drip Campaigns
Predictive Analytics
Opportunity Management
Account Management
Territory Management
Mobile CRM
Appointment Scheduling
API Based
Call Recording
CRM Integration
Service & Support
API Integration
Data Import/Export
Activity Logs
Campaign Performance
Calendar Integration
Push Notifications
Email Campaigns
Audience Segmentation
Ecommerce Integration
Real-Time alerts
Customer Profiles
Data Encryption
Lead Nurturing
Sales Reports
Mobile Device Management
Customer Activity Alerts
Interactive Voice Response (IVR) Integration
Omnichannel Support
Marketing Tools Integration
Customer Segmentation
Third Party Integrations
Error Logs
Role-Based Access Control (RBAC)
Activity Logs
Campaign Performance
Push Notifications
Email Campaigns
Ecommerce Integration
KPI Tracking
SLA Violations
CRM Database
Personalized Dashboards
AI Assistants
GDPR & Data Privacy
Backup & Disaster Recovery
Template and Document Management
Internal Messaging System
Sales Process Task Management
Trigger-Based Automation
Automated Sales Workflow
Lead Lifecycle Management
Sales Funnel Management
Business Process Automation (BPA)
Real-Time alerts
Sales Order Management
Customer Profiles
API Integration
Predictive Analytics
Opportunity Management
Account Management
Territory Management
SMS integration & Notification
Access Control
Mobile App
Human Resource Management
CRM
Communication
Audience Segmentation
Calendar Integration
Customer Journey Mapping
Data Encryption
Sales Reports
Data Import/Export
Social Media Integration
Lead Scoring
Quote Management
Campaign Automation
Interaction History
Event-Triggered Notifications
Customer Insights
Email Marketing Tools Integration
Real-Time Analytics
Project Management
Customisable Pipeline Views
Quote & Proposal Management
Deal Rotting
Lead Prioritization
Lead Assignment
Workflow Trigger Alerts
Custom Workflow Alerts
Event-Triggered Notifications
Interactive Voice Response (IVR) Integration
Custom Dashboards
Third Party Integrations
Document Sharing & File Storage
Activity Logging
Sales Performance Tracking
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Auto Qualify Leads
Email Marketing Tools
Call Tracking and Recording
Bulk Email and SMS
Customizable Workflows
Role-Based Access Control (RBAC)
Activity History
Lead Nurturing
Audit Trails
Workflow Automation
Lead Generation
Audit Logs
Sales Forecasting
Predictive Analytics
Opportunity Management
Account Management
Territory Management
Task Management
Deal Management
Lead Qualification
Contact Segmentation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
IP Whitelisting
Lead Tracking
Data Encryption
API Access
Contact Management
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
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