TeamViewer Reviews & Ratings

Established in the year 2005, TeamViewer is a feature-packed remote connectivity platform that allows people to share their computer's screen with a remote user. The software is used by more than 600,000 customers worldwide, and it is free for non-commercial & private use. Moreover, it can be installed in a few simple steps and is completely safe to use.

What is TeamViewer?

TeamViewer is a fast and secure solution to gain access to computers and networks from a remote location. It is mainly used by technical service teams and IT service providers to provide online troubleshooting services, monitor remote systems and monitor client networks. With the help of this software, users can monitor Windows, Linux and Mac operating systems for early detection of issues. Moreover, it also offers a wide range of additional modules for file transfer, screen sharing and voice & chat communication.

Why People Prefer Remote Access Software?

Remote Support: No matter if you run a small business or a big firm, computer glitches, tech mishaps, device failures and system crashes can cause disruption in your progress. The on-site calls to technicians may take some time and burn a hole in your pocket, hence you can choose TeamViewer software for instant and seamless technical support.

Remote Access: Away from the office on a business trip, or working from home, with TeamViewer software solution, you are just a few clicks away from applications and documents. You can securely access mobile phones and servers without VPN. And the meeting and video conferencing feature allows you to collaborate with your team members. Moreover, the black screen feature helps you to hide the remote screen during meetings and remote access.

Mobile Support: When you use TeamViewer software, you empower yourself to access, support and manage mobile devices in a few clicks. It allows you to set up permanent remote access to computers, mobile phones, point of sale (POS) machines, digital signage and kiosks. With unattended access, you can establish mobile to mobile connection and securely transfer your files. In addition, you can also take screenshots, chat via text and control the whole process on the supported devices.

Popular Features of TeamViewer

Whether you want to provide instant remote desktop support or conduct an online meeting with your clients, TeamViewer offers cutting-edge features to catapult your productivity. Let's look at its most noteworthy features below.

• Multiple session handling: Thanks to TeamViewer, you get the facility to provide simultaneous support by multiple technicians.
• Access on Multiple Platforms: It is fully compatible with mobile phones, tablets and laptops, and you can easily access android, iOS, chrome, macOS and windows compatible devices. This feature empowers you to connect to any computer or network, regardless of location and device.
• Management Console: It is an internal tool that lets you manage your IDs and passwords, account data, chats, connection logs and many more things. Moreover, with this feature, you can grant access permissions to any member of your team.
• Applications Management: The application management feature permits you to centrally manage, oversee, and configure the remote devices of your employees.
• Drag & Drop: The ability to drag & drop files is another great feature of TeamViewer software. For instance, if you are troubleshooting a system and need to send a particular file to another system, then you can simply drag and drop the document to another computer with a few clicks.
• Password protection: Your TeamViewer account is protected by a two-factor authentication method. This extra layer of security secures your account from password malpractices.

Pros & Cons of TeamViewer

• Extremely easy to use and doesn't require any configuration.
• Enjoy wake on LAN and many other beneficial features at no extra price
• The software is free if you are using it for non-commercial purposes
• Provide simultaneous support from multiple technical experts.
• You can offer quick & responsive IT support from any corner of the world
• Small and midsize businesses (SMBs) can automate & monitor their network costs.

• Business package is quite expensive
• Doesn't have a free version for commercial usage
• Doesn’t offer refund for subscription cancellation
• Takes some time to transfer files

TeamViewer Specifications

Use TeamViewer's mobile application to provide immediate support to your friends & family on the go. Thanks to the free version of the app for personal use, you can get access to Windows, Mac, and Linux computers within seconds.

TeamViewer App Features

Windows, Linux, Mac, or Chrome operating system - Remotely control any computer system within seconds.

• Integrated computers and contacts list: Check the online status of partners & connect to them via quick access.
• Simple reboot: Reboot remote computers or servers from any location.
• Multi-monitor: Ability to switch between various screens easily.
• Best security standards: 256 Bit AES session encoding with 2048 Bit RSA key exchange
• No configuration: Hassle-free access to remote computers, even behind proxy servers and firewalls.
• Wake-on-LAN: You can switch on your system from a remote location.

Platforms Supported by TeamViewer

In the 'single user' variant of TeamViewer, both 'remote access' and 'business' versions support Windows, Linux, Android, macOS, iOS and Chrome operating systems.

On the other hand, in the 'Teams' variant, Windows, Android, iOS, iPadOS, Chrome, macOS and Linux, are supported by corporate and premium versions.

Last but not the least, in 'TeamViewer sensor' version, you can connect to Windows, macOS, Linux, Android, iOS, iPadOS and Chrome operating systems.

Is TeamViewer Free

For personal usage, you can simply download the software and start helping your friends & loved ones by remotely connecting to their computers and devices. You don't have to pay any fees or subscription charges for personal use.

While on the other hand, you need to purchase a license to use it for commercial purposes. Moreover, you get the option to choose from three different packages based on your requirements.

How Much Does TeamViewer Cost?

TeamViewer is available under diverse pricing plans to cater the needs of individual users and businesses.

For Single Users

The single-user plan is divided into two variants, TeamViewer remote access and TeamViewer business. While the 'remote access' edition is available at Rs 549.00/month, you can get the 'business' edition at Rs 1,499.00/month.

The remote access version can be accessed by 1 licensed user, and you can manage 3 devices and connect with 1 simultaneous connection. Moreover, it comes with 256-bit AES end-to-end encryption and allows you to connect to Windows, Linux, Android, macOS, iOS and ChromeOS.

In the TeamViewer Business edition, only 1 user is allowed to access the system and it gives permission to connect 1 simultaneous device. It can be connected to unlimited computers and allows you to manage 200 devices.

Up to 10 participants can participate in a meeting and the plan's 256-bit AES End-to-End Encryption gives you the utmost security. Finally, you can connect to Windows, Linux, Android, macOS, iOS & ChromeOS and get the facility to provide technical support via mobile phone.

You can choose a license for a single user, team or enterprise, depending on your requirements. Look at the prices below and see which license and feature suit your needs.

For Teams

The second plan is for teams, and like the first one, this is also divided into two parts. The first is TeamViewer Premium, which is available at Rs 3,099.00/month and the second one, TeamViewer corporate can be purchased at Rs 6,599.00 / month.

In the premium plan, up to 15 users can access the system, and it allows 1 simultaneous connection. In this version, you can manage 300 devices, conduct 10 concurrent sessions and connect to unlimited computers. It is secured by 256-bit AES End-to-End Encryption and two-factor authentication. Moreover, it lets you connect to Windows, Android, iOS, iPadOS, ChromeOS, macOS & Linux and provide tech support via phone.

TeamViewer corporate plan allows 30 licensed users, 3 simultaneous connections and 15 concurrent connections. You can manage 500 devices and connect to unlimited computers. It supports Windows, Android, iOS, iPadOS, ChromeOS, macOS and Linux operating systems. Furthermore, this edition allows you to provide tech support via phone and comes with 256-bit AES end-to-end encryption.

For Enterprises

The third and final plan is specifically made for enterprises. It is called TeamViewer Tensor and allows you to customize it as per your requirement. 256-bit AES end-to-end encryption and two-factor authentication ensure fool proof security of the platform.

It allows VPN access, 15 simultaneous sessions and 25 participants in the transmission of video and Voice over Internet Protocol (VoIP). Additionally, by opting for this plan, you get the facility to connect unlimited devices and offer technical support via phone.

Is TeamViewer Safe to Use

Yes, TeamViewer software is safe to use as it comes with AES 256-bit encryption, which is considered one of the best security standards in the domain. You get the facility to enable two-factor authentication and do a password reset in case of any suspicious activity. Additionally, you can also strengthen the security measures by making some tweaks in the setting section.

How Is TeamViewer in Terms of Performance?

TeamViewer is known across the world for its wonderful performance, with reliable and blazing-fast connections for remote desktop access & control.

Its performance usually depends on numerous factors such as your internet speed, the specification of the device, and the amount of network traffic. Moreover, to get the best out of this device, users must close any unnecessary applications running on the device at the same time.

How to Get Started with TeamViewer?

• Step 1: To begin, install the software and after installation is complete, TeamViewer will automatically open.
• Step 2: Now the remote user has to go to connect.teamviewer.com. and open the TeamViewer quick support module, which only needs to be run but not installed.
• Step 3: The quick support model will provide your partner with the unique id & temporary random password.
• Step 4: In the next step, you have to ask your partner for the TeamViewer id and you need to enter these details in the partner id section.
• Step 5: Click ‘connect’, and you’ll be prompted for your partner’s password, after entering it, your remote access session will begin.
• Step 6: You’ll be able to see your partner’s screen and completely able to control the mouse and keyboard remotely. You can use TeamViewer to connect across various platforms, it’s that simple to use.

TeamViewer Verdict

Owing to its expanded functionality, fast connectivity and ease of usage, TeamViewer has become the first choice for customers in India and abroad. They get the option to choose from personal or commercial variants depending on their requirements. The software can do remote file transfers, remote administration, provide remote support, remote presentations and more with aplomb. Moreover, AES (256 Bit) session encoding ensures utmost security, and it can also work behind firewalls.