Support CRM Reviews & Ratings

Check out Support CRM reviews by verified users. Discover what businesses are saying about Support CRM on Techjockey.

Have recommended this product

Overall Score

5/5

Based on 2 Reviews

Features 5/5

Value for Money 5/5

Ease of Use 5/5

Customer Support 5/5

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Support CRM User Reviews ( 2 )

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SEEMA DAFTARY

Verified reviewer:

Chief Executive Officer, Computer & Network Security

2-100 Employees

Reviewed on: Jan 29, 2025

5/5

“Support CRM”

We are using Support CRM, For Last 5 years, and found very easy and powerful, it cover all the requirement for our Computer System Integrator Business

Pros : It covers both the Ticketing and Inventory Module, the Customer and Technician Mobile App with GPS Tracking, it also covers the repair Inventory, and Technician Expense Voucher.

Cons : Minor improvements can be made in mobile accessibility and integrations,

Reason to switch : Help us to Imporve the Customer Service

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Preksha Daftary

Verified reviewer:

Project Manager, Computer & Network Security

101-500 Employees

Reviewed on: Jan 29, 2025

5/5

“Highly recommend for easy use”

Support CRM is a reliable and scalable solution for businesses looking to enhance their customer support and inventory control. It has helped me manage my inventory efficiently and addressed my pain points when it comes to customer support and query resolution.

Pros : Support CRM automates tasks, offers custom solutions, and provides detailed analytics for smarter decision-making.

Cons : No cons faced, as such

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5