Sembark Reviews & Ratings

Check out Sembark reviews by verified users. Discover what businesses are saying about Sembark on Techjockey.

Have recommended this product

Overall Score

4.7/5

Based on 3 Reviews

Features 4.6/5

Value for Money 4.7/5

Ease of Use 4.9/5

Customer Support 4.7/5

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Sembark User Reviews ( 3 )

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BHAVINI GURJEETSINGH DHALIWAL

Verified reviewer:

Founder, Travel & Tourism

2-100 Employees

Reviewed on: Mar 25, 2025

5/5

“BEST TRAVEL CRM SEMBARK, AMAZING CUSTOMER SUPPORT”

It's been 6 months and more than I have been using SEMBARK for my Travel company. I must say, it is a game changer, in minutes your itinerary is built and is so professional to send to your clients with proper format and details with Trip ID and personalized salutation. The response time has become faster, more transparent, with no need for multiple Excel files, easy to track, and easy to follow up on leads. The best part is their Customer support, right from implementation and after-sales service, any query is answered so promptly. Extremely professional team & super smart software.

Pros : It helps get rid of multiple excel sheets, tracking of leads and follow-up has become easier, response time has cut down, and a speedy response is helping in more conversions.

Cons : Nothing as such for now, it is helping me in all my processes.

Reason to switch : SEMBARK has eased my life, as we are a start up it is helping us maintain proper database of all our leads at one place.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Kunal Singh

Verified reviewer:

Co-founder, Travel & Tourism

2-100 Employees

Reviewed on: Mar 18, 2025

5/5

“Super Easy product to use with great customer support”

My reply time to my agents was more than 10 hours, which has now been reduced to 10 minutes in peak business hours during the season.

Pros : Customer Support and Itinerary Builder

Cons : No cons

Reason to switch : I can upload all the type of rate list I have and the system can calculate the itinerary prices automatically. My team used to do a lot of errors.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Hemant Agarwal CFP

Verified reviewer:

Founder, Travel & Tourism

2-100 Employees

Reviewed on: Mar 18, 2025

4.7/5

“Sembark has helped me scale my b2b business for Darjeeling Sikkim, Bhutan and North East India”

Sembark simplified package management for Darjeeling, Sikkim, Bhutan, and North East India, reducing errors and saving time. However, after positive feedback, they increased the pricing, which was disappointing.

Pros : Supportive team

Cons : It is a drug one gets used to

Reason to switch : Required features were not there. Ease of use was missing.

Features

5/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

5/5