Reelo Reviews & Ratings

Check out Reelo reviews by verified users. Discover what businesses are saying about Reelo on Techjockey.

Have recommended this product

Overall Score

4.5/5

Based on 4 Reviews

Features 4.5/5

Value for Money 4.6/5

Ease of Use 4.5/5

Customer Support 4.3/5

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Reelo Pros and Cons

Pros

pros_icon “The best part about the product is that I really have increased the retention rate with the help of the app.” Shenil Surani - Feb 28, 2025

Cons

cons_icon “The discounts are more alluring to the customers but I'd rather give loyalty bonus as such the software provides with both the features.” Shenil Surani - Feb 28, 2025

cons_icon “Results aren’t instant, but once customers get used to rewards, they keep coming back.” Hemant Dhaila - Feb 25, 2025

Reelo User Reviews ( 4 )

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hemant dhaila

Verified reviewer:

Digital Marketer, Food & Beverages

101-500 Employees

Reviewed on: Feb 25, 2025

5/5

“Reelo is a game-changer for restaurants.”

Reelo makes customer retention effortless. It helps restaurants build loyalty programs, send smart automated campaigns, and track customer behavior—all without needing a marketing degree. The best part is that it’s ridiculously easy to use. I’ve watched restaurant owners who were skeptical at first completely turn their business around using Reelo.

Pros : Customers actually return because they get personalized offers and loyalty rewards. Sends campaigns, reminders, and offers without you having to do anything. Easy to Use You see exactly what’s working and can make informed decisions. Encourages customer loyalty without relying on constant discounts. Handles marketing so you can focus on running your restaurant.

Cons : Results aren’t instant, but once customers get used to rewards, they keep coming back.

Switched from : Other Product Name

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Satish Karun

Verified reviewer:

Founder, Food & Beverages

101-500 Employees

Reviewed on: Feb 25, 2025

5/5

“My go to loyalty tool”

Good software. Setting up Relo was easy, and since I'm not very good with technology, creating campaigns, setting up loyalty rewards, and tracking results was done in minutes with the help of the team. The best part was the support. The team was quick to help, whether via chat or call. They made sure I understood how to get the most out of Relo.

Pros : Reelo runs in the background, bringing customers back without extra effort. Personalized offers, automated reminders, and a loyalty program that works—no more guesswork. The insights help us see what’s driving repeat business. Simple, effective, and worth it.

Cons : No cons

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Shenil Surani

Verified reviewer:

Digital Marketer, Food & Beverages

2-100 Employees

Reviewed on: Feb 28, 2025

5/5

“I have had a great experience with Reelo,”

The pre-sales and post sales support that we get are amazing!. The gap is literally bridged with the help of this software for people like us and the customers we have.

Pros : The best part about the product is that I really have increased the retention rate with the help of the app.

Cons : The discounts are more alluring to the customers but I'd rather give loyalty bonus as such the software provides with both the features.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Janki

Verified reviewer:

Founder, Food & Beverages

2-100 Employees

Reviewed on: Feb 28, 2025

4.7/5

“Great product, and quick value”

Reelo is the latest software in our operations. This is a well-thought-out tool with relevant features. We use feedback and loyalty modules very often. We are seeing some improvements in revenue and repeat business.

Pros : Easy user interface and good support.

Cons : Not much at the moment

Reason to switch : It is very simple to use and integrate. Lot of insights.

Features

5/5

Value for Money

5/5

Customer Support

4/5

Ease of Use

5/5