PayU Reviews & Ratings

4.7/5

“Super Simple and Reliable”

PayU is a seamless payment solution with quick payouts and easy integration. Perfect for e-commerce businesses.

Pros : PayU is very easy to use and integrates smoothly with many payment options. The payouts are timely, and there are no setup costs, which is fantastic.

Cons : I haven’t faced any issues with the software yet. Everything is working great so far.

Switched from : Razorpay

Reason to switch : I needed a simpler and more reliable payment solution without any setup costs.

4.5/5

“Good but Has Some Issues”

PayU offers a straightforward and secure payment gateway, though it can lag with multiple open windows.

Pros : PayU’s interface is simple, it’s secure, and it integrates well with other systems.

Cons : There can be server slowdowns when multiple windows are open, which is frustrating.

Reason to switch : I was looking for a payment gateway with better integration options and security features.

4.2/5

“A Payment Solution That Fits My Growing Needs”

PayU has become my go-to payment gateway because of its wide range of supported payment methods and currencies. It’s been very effective in helping me manage both local and international payments. Even though I wish the fees were lower, the overall experience has been positive. The interface is simple to use, which was a big relief when I first set it up. Refunds could be faster, but that’s a minor issue in the grand scheme of things.

Pros : PayU’s ability to accept multiple currencies really stood out to me. Since I have international customers, this feature was a big plus. The payment tracking on the dashboard is very clear, so I don’t feel lost when reviewing my sales.

Cons : One thing I don’t like is the fees they charge. I feel like the processing fee is a bit high compared to other platforms I’ve used. Another downside is that refunds can take a while to process, which can frustrate some of my customers.

Switched from : WePay

Reason to switch : The switch to PayU was mainly driven by its ability to handle international payments, which was something my previous payment provider struggled with.

4.1/5

“Perfect for Small Businesses”

PayU offers a complete and user-friendly payment solution that has improved my business operations significantly. Highly recommend it for streamlining payments and boosting growth.

Pros : PayU’s no-code solutions are a lifesaver! I don’t need a dedicated website or app to accept payments, which is great for my growing business. The additional products like PayU Connect, the Recommendation Engine, QR code payments, and POS systems make everything so easy. The accounting automation is super helpful too, keeping my finances organized. For businesses expanding to India, the cross-border payment options are a huge plus. The fees are fair, with no setup costs and a pay-as-you-go model.

Cons : I wish the processing fee for bulk transactions was reduced to 1.5%. It would make a big difference for businesses with high sales volumes.

Switched from : Paypal

Reason to switch : I needed more comprehensive features and better integration options for the Indian market.

4.1/5

“Perfect for Gift Cards and International Payments”

PayU is a comprehensive payment gateway that’s secure and easy to integrate. The features for gift cards and international payments are particularly useful.

Pros : PayU is great for selling gift cards without extra coding. Accepting international payments is easy, and the processing fees are lower than others. It’s a trusted partner for secure transactions, with faster payment settlements.

Cons : PayU meets all my expectations, so there’s nothing I dislike about it.

Switched from : Skrill

Reason to switch : I needed a more cost-effective solution with better features for international transactions and gift card sales.

4.1/5

“Reliable Payment Gateway”

PayU is reliable and easy to use, but the payment failure and refund issues need to be addressed.

Pros : PayU supports most payment options like debit/credit cards, UPI, and net banking. It’s easy to integrate into websites and is user-friendly.

Cons : Payment failures and refund issues are a concern, with deductions happening but not reaching the merchant.

Switched from : Paytm for Business

Reason to switch : I wanted a more reliable payment gateway with better support for various payment options.

4/5

“PayU’s Payment Integration Made My Business Much Easier”

PayU made my online business run smoother by offering a wide range of payment options. I like that it supports UPI, credit cards, and even wallet payments. The integration process went smoothly, and it was simple enough to use without requiring deep technical knowledge.

Pros : One of the best things about PayU is the variety of payment options it offers. It allowed me to offer my customers different ways to pay, and that made things more flexible. I noticed a lot more successful payments since I switched. The interface is clean and easy to navigate, so I wasn’t constantly worrying about any missed payments or failed transactions.

Cons : While it works well, I found that there are times when it takes a bit longer to settle payments, especially on weekends. I also wish their customer service was faster, as sometimes I have to wait longer to get help when something goes wrong.

Switched from : Zoho Payments

Reason to switch : I switched because PayU felt more user-focused, and I liked the way it displayed the transaction details in a clear and understandable way.

4/5

“Not Worth the Wait”

PayU has low commission fees, but the long and confusing activation process was a big letdown.

Pros : The commission fee is low, around 2.5%.

Cons : The account activation process took six months and was very confusing. The wait time was too long.

Switched from : Instamojo

Reason to switch : I was looking for lower commission fees, but the long activation time was disappointing.

3.8/5

“Efficient and Secure”

PayU is an efficient and secure online payment gateway, though the latest version needs some fixes for high transaction volumes.

Pros : PayU is quick, easy, and secure, with good authentication steps. It’s efficient with minimal downtime.

Cons : The new version has some issues, with error pages popping up more frequently as transaction volumes increase.

Switched from : Ccavenue

Reason to switch : PayU provided better efficiency and security for my online transactions.

3.6/5

“Great for Secure Payments”

PayU is a reliable and secure payment gateway with lots of payment options and good security features. Integration is simple, and the real-time reporting is a bonus.

Pros : PayU accepts a variety of payment methods like credit cards, debit cards, bank transfers, and digital wallets. It’s secure and protects data, reducing fraud risks. It’s easy to integrate with websites and e-commerce platforms and offers real-time reporting and multilingual support.

Cons : The transaction fees can add up, especially for businesses with a high volume of sales. Also, customer service could be quicker in responding to queries.

Switched from : Stripe

Reason to switch : PayU offered better security features and easier integration with my e-commerce platform.