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Paychex Flex opicon

By : Paychex

4.2 ( 12 reviews )
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Paychex Flex Reviews & Ratings

Check out Paychex Flex reviews by verified users. Discover what businesses are saying about Paychex Flex on Techjockey.


86%

Have recommended this product

Overall Score

4.2/5
Based on 12 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Paychex Flex Pros and Cons

Pros

pros_icon “The direct deposit feature is really convenient for my employees, and the tax calculations are done automatically, which saves me time.” Deepak - Oct 17, 2024

pros_icon “The automatic tax filing feature has saved me a lot of time. Paychex keeps track of any tax law changes and makes sure that everything is filed correctly.” Ravi - Oct 1, 2024

pros_icon “It’s been very helpful to have payroll and benefits management combined in one place. The automated tax filing feature also takes a lot of stress off my shoulders.” Komal Sharma - Oct 1, 2024

Cons

cons_icon “ I found that the reporting tools could be more flexible. It’s not always easy to customize the reports exactly how I want. ” Deepak - Oct 17, 2024

cons_icon “I’ve noticed that sometimes the software can be slow when pulling large reports, which is a bit frustrating when I’m in a hurry. ” Ravi - Oct 1, 2024

cons_icon “Sometimes, the customer support takes a while to respond, which can be frustrating when I’m facing a problem.” Komal Sharma - Oct 1, 2024

Paychex Flex Video Reviews

youtubeVideoId

“Paychex Payroll Software Review: Everything You Need to Know”

4.5

Review by: Consumer Buddy

youtubeVideoId

“Paychex Review 2024: Features, Pros, and Cons in 2024”

4.1

Review by: Consumer Reviews

Paychex Flex User Reviews ( 10 )

NS

Nitin sikri

Verified reviewer:linkedin_verify

Accountant, SAAS

2-100 Employees

Software user since: 1-2 years

Reviewed on: Jul 3, 2024

4.7/5

“Paychex Handles Payroll for Employees in Multiple States”

Pros :

Cons :

Switched from : TechHR

Reason to switch : I switched because I needed a payroll solution that could handle different tax laws for multiple states.

Features

5/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
R

ravi

Verified reviewer:linkedin_verify

Freelancer, SAAS

101-500 Employees

Software user since: 1-2 years

Reviewed on: Oct 1, 2024

4.6/5

“Paychex Makes Tax Filing Easier for My Business”

Paychex offers a reliable way to process payroll and file taxes. It automatically calculates employee wages, tax withholdings, and direct deposits, which makes payroll much easier to manage. The tax filing feature is particularly helpful, as it takes care of everything for me.

Pros :

Cons :

Switched from : Pagaar

Reason to switch : I switched to Paychex because I wanted to make sure my taxes were being filed properly without me having to worry about it.

Features

4.5/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4.5/5

Likely to Recommend

8/10
KS

Komal Sharma

Verified reviewer:linkedin_verify

Human Resources, Accounting

501-1000 Employees

Software user since: 1-2 years

Reviewed on: Oct 1, 2024

4.6/5

“Paychex Helped Streamline My HR and Payroll Operations”

Paychex offers tools for both payroll and employee benefits, making it easier for me to manage everything in one place. I don’t have to worry about manually calculating taxes anymore, and employees appreciate the direct deposit feature. The reporting features also help me stay on top of payroll costs.

Pros :

Cons :

Switched from : Portico

Reason to switch : I needed software that would handle both payroll and HR tasks more efficiently, which is why I made the switch to Paychex.

Features

5/5

Value for Money

5/5

Customer Support

3.5/5

Ease of Use

5/5

Likely to Recommend

10/10
KW

KOMAL WADHWANI

Verified reviewer:linkedin_verify

Accountant, Accounting

101-500 Employees

Software user since: 2+ years

Reviewed on: Jun 15, 2024

4.5/5

“Paychex Makes Managing Multi-State Payroll Much Easier”

Paychex offers a way to easily process payroll for employees in multiple states. The software takes care of the complicated tax laws that vary from state to state, making payroll easier to handle. It also supports direct deposit and other payment options, making it easier for employees to get paid on time.

Pros :

Cons :

Switched from : Pagaar

Reason to switch : I needed payroll software that could handle taxes across different states, which is why I switched to Paychex.

Features

4/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
CR

Chhavi Raghav

Verified reviewer:linkedin_verify

Accountant, SAAS

101-500 Employees

Software user since: 1-2 years

Reviewed on: Oct 1, 2024

4.1/5

“Paychex Has Made Employee Onboarding Simpler”

Paychex allows employees to fill in their own information through an online portal during onboarding, cutting down on the amount of paperwork we used to do. It also integrates with our payroll system, so everything stays in one place. This is a great solution for making sure we get all the necessary information from new hires.

Pros :

Cons :

Switched from : GEN Payroll

Reason to switch : I needed a payroll system that could handle both onboarding and payroll, which is why I made the move to Paychex.

Features

4.5/5

Value for Money

4/5

Customer Support

3.5/5

Ease of Use

4.5/5

Likely to Recommend

8/10
N

Nishant

Verified reviewer:linkedin_verify

Accountant, Accounting

2-100 Employees

Software user since: 1-2 years

Reviewed on: Oct 1, 2024

4.1/5

“Paychex Has Changed the Way I Handle Payroll for My Business”

Paychex takes care of payroll and tax filings with ease. It calculates wages, processes direct deposits, and even handles deductions like garnishments. The added feature of benefits management lets me handle employee health insurance and retirement plans all in one system, which keeps things organized.

Pros :

Cons :

Switched from : GEN Payroll

Reason to switch : I switched to Paychex because I wanted a more automated solution for payroll and tax filings, which Gusto wasn’t providing.

Features

4/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4.5/5

Likely to Recommend

9/10
S

Shubham

Verified reviewer:linkedin_verify

Editor, Accounting

101-500 Employees

Software user since: 1-2 years

Reviewed on: Jun 19, 2024

4/5

“Paychex Offers Great Features for Payroll and Benefits Management”

Paychex helps me manage payroll and employee benefits, making sure that everything runs smoothly. Employees get paid on time with direct deposit, and the system takes care of taxes automatically. It also lets me manage employee benefits without using separate software.

Pros :

Cons :

Switched from : Makemysalary

Reason to switch : I switched to Paychex because I needed a system that could handle both payroll and employee benefits more efficiently.

Features

3.5/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4.5/5

Likely to Recommend

8/10
MD

Megha Dutta

Verified reviewer:linkedin_verify

Editor, SAAS

101-500 Employees

Software user since: 1-2 years

Reviewed on: Mar 11, 2024

4/5

“Paychex Takes the Stress Out of Payroll and Tax Filing”

Paychex helps me process payroll, file taxes, and manage employee payments all in one platform. It calculates wages and tax withholdings, so I don’t have to worry about making any mistakes. Employees get paid via direct deposit, and the system handles all of the necessary paperwork for tax filings.

Pros :

Cons :

Switched from : PayEdge

Reason to switch : I switched to Paychex because I needed a solution that could handle tax filings without any manual effort on my part.

Features

4/5

Value for Money

4/5

Customer Support

3.5/5

Ease of Use

4.5/5

Likely to Recommend

8/10
D

Deepak

Verified reviewer:linkedin_verify

Accountant, Accounting

2-100 Employees

Software user since: 1-2 years

Reviewed on: Oct 17, 2024

3.8/5

“Paychex Simplifies the Payroll Process for My Growing Business”

Paychex makes processing payroll easier. It automatically calculates taxes and pays employees via direct deposit. The system also takes care of tax filings, so I don’t have to do it manually. This makes it much easier to manage payroll, especially as my business grows.

Pros :

Cons :

Features

3.5/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

8/10
NP

Nikita Pandey

Verified reviewer:linkedin_verify

Accountant, Accounting

101-500 Employees

Software user since: 6-12 months

Reviewed on: Jul 8, 2024

3.6/5

“Paychex Has Been a Great Choice for Managing Employee Benefits”

Paychex offers features for managing employee benefits alongside payroll processing. It covers things like health insurance and retirement plans, and the payroll system automatically calculates taxes and direct deposits. The employee self-service portal allows employees to access their own information, reducing the number of requests I get for pay stubs and forms.

Pros :

Cons :

Switched from : Portico

Reason to switch : I needed a tool that could handle both payroll and employee benefits, and Paychex turned out to be a better fit.

Features

4/5

Value for Money

3.5/5

Customer Support

3.5/5

Ease of Use

3.5/5

Likely to Recommend

7/10

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