Orbitsys CRM-DMS Reviews & Ratings

4.5/5

“Nice Software, but Some Features Need Improvement”

The reports are detailed, and invoicing is simple. I just wish I could customize the dashboard more.

Pros : Good for reports, easy invoicing.

Cons : Needs better customization options.

Switched from : RAMP Garage Management Software

Reason to switch : Orbitsys had better service management features.

4.3/5

“A Must-Have for Dealerships”

Orbitsys CRM-DMS helps me keep customers happy by managing their records and follow-ups efficiently. Training my team took some time, but now it works great.

Pros : Helps with customer retention, makes processes smooth.

Cons : Took time to train my team.

Switched from : Automobile Software

Reason to switch : Orbitsys had better customer engagement tools.

4.2/5

“Great for Sales and After-Sales Service”

I can easily track sales and schedule after-sales services. I just wish the notification system was more flexible.

Pros : Good reporting tools, easy to schedule service appointments.

Cons : Needs a better notification system.

Switched from : Autorox

Reason to switch : Orbitsys was more cost-effective.

4.2/5

“Good for Managing Customer Relationships”

I like how I can track all customer interactions in one place. The follow-up reminders are helpful, but I wish it connected with more third-party apps.

Pros : Helps track customer history, follow-ups are easy.

Cons : Needs more integrations with other software.

Switched from : Shopmonkey

Reason to switch : Orbitsys was a better fit for my business size.

4.1/5

“Decent CRM but Can Be Improved”

The software is user-friendly and helps me keep track of customers. However, some features are buried in menus, making them hard to find.

Pros : User-friendly, good customer tracking.

Cons : Some features are hard to find.

Switched from : I_ Garage management software

Reason to switch : Orbitsys was better for managing dealerships.

4.1/5

“Makes Work Easier”

Orbitsys CRM-DMS helps me track my sales and automate tasks. The mobile app works, but it needs some improvements.

Pros : Great for tracking sales, good automation.

Cons : Mobile app could be better.

Switched from : Auto Repair Garage Workshop Management Software

Reason to switch : Orbitsys was more affordable.

4.1/5

“Useful for My Growing Business”

As my business grows, Orbitsys CRM-DMS helps keep everything organized. Sometimes, I run into small glitches, but they get fixed quickly.

Pros : Scalable, keeps data well-organized.

Cons : Some minor bugs now and then.

Switched from : Agile Labs Axpert DMS

Reason to switch : Orbitsys had better workflow automation.

4.1/5

“Good CRM for My Business”

Orbitsys CRM-DMS has made managing customer data and leads much easier for me. I can track everything in one place. Setting it up took some effort, but after that, it worked great.

Pros : Easy to use, helps manage leads well.

Cons : Took some time to set up.

Switched from : GetAFix

Reason to switch : Orbitsys CRM-DMS has made managing customer data and leads much easier for me. I can track everything in one place. Setting it up took some effort, but after that, it worked great.

4/5

“Helpful for Managing My Dealership”

This software helps me keep track of vehicles, customer records, and service history. I just wish the customer support team responded a bit faster.

Pros : Good for inventory management, simple interface.

Cons : Customer support can be slow at times.

Switched from : Autotech

Reason to switch : Orbitsys had more features suited for dealerships.