Omnisend Reviews & Ratings

Check out Omnisend reviews by verified users. Discover what businesses are saying about Omnisend on Techjockey.

Have recommended this product

Overall Score

4.0/5

Based on 13 Reviews

Features 3.9/5

Value for Money 4.0/5

Ease of Use 4.0/5

Customer Support 4.1/5

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Omnisend Pros and Cons

Pros

pros_icon “Omnisend’s email automations are easy to set up without technical knowledge.” Subhash Chaturvedi - Jul 16, 2024

pros_icon “Omnisend is better than MailChimp. It’s flexible and allows you to make emails with many templates.” Kanika Mehta - Jul 16, 2024

pros_icon “mnisend's user experience is the best. The email editor is easy to understand and use, pricing is great for a small businesses.” Nitin Sikri - Jul 16, 2024

Cons

cons_icon “The review card for Shopify doesn’t work well and can’t be edited.” Subhash Chaturvedi - Jul 16, 2024

cons_icon “I wish I could easily transfer my SMS workflows from PostScript to Omnisend.” Nitin Sikri - Jul 16, 2024

cons_icon “Some features need workarounds for our specific business needs. ” Kanika - Jul 9, 2024

Omnisend Video Reviews

“OMNISEND REVIEW - The Good, The Bad And The Ugly!”

Review by: Navdeep singh

“Omnisend Review - Best eCommerce marketing platform!”

Review by: Bipin Jain

“Omnisend Review - eCommerce Email Marketing & Automation Platform”

3.8

Review by: Daljeet Kaur

Omnisend User Reviews ( 10 )

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vishal satam

Verified reviewer:

Digital Marketer, Digital Marketing

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 9, 2024

4.3/5

“Pros & Cons of Omnisend as per my experience”

Omnisend is user-friendly and has great support.

Pros : With Omnisend you can design forms like pop-ups easily even if you don’t know coding. Further, the support team is quick and helpful.

Cons : The user interface is bit difficult to understand. Also, you can’t view data reports for all stores at once, which is time-consuming.

Switched from : Hubspot Email Marketing Tools

Reason to switch : Omnisend is easy to understand for beginners.

Features

4.5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4/5

Kanika

Verified reviewer:

Digital Marketer, Digital Marketing

2-100 Employees

Software user since: < 6 months

Reviewed on: Jul 9, 2024

4.2/5

“The Best and Preferred Email Marketing Platform”

It is easy to understand tool with great support and integration options available.

Pros : The dashboard is easy to use, with lots of templates. Further, it integrates well with other apps. And the best part is the automation features are great and easy to set up.

Cons : Some features need workarounds for our specific business needs.

Switched from : ActiveCampaign

Reason to switch : Omnisend has better automation features available.

Features

4/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

4.5/5

Jasmine Charles

Verified reviewer:

Digital Marketer, Digital Marketing

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 8, 2024

4.2/5

“Omnisend is an amazing platform for Marketing!”

Omnisend makes our marketing process very easy and effortless.

Pros : Omnisend is an astounding tool since it combines many marketing tools into one. It also automates emails and follow-ups. The price structure is easy on the pocket too.

Cons : I haven’t faced any problems with Omnisend so far.

Switched from : Mailchimp

Reason to switch : Switched because Omnisend offers better automation along with an easier user interface.

Features

4/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

Nitin sikri

Verified reviewer:

Content Marketer, SAAS

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 16, 2024

4.2/5

“My experience with Omnisend”

Omnisend is easy to use and affordable for businesses.

Pros : mnisend's user experience is the best. The email editor is easy to understand and use, pricing is great for a small businesses.

Cons : I wish I could easily transfer my SMS workflows from PostScript to Omnisend.

Reason to switch : Omnisend is easier to use, has better templates options available.

Features

4.5/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

4/5

Subhash Chaturvedi

Verified reviewer:

Digital Marketer, Digital Marketing

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 16, 2024

4.2/5

“Omnisend one of the best alternative to Klaviyo”

Omnisend has great email automation and support.

Pros : Omnisend’s email automations are easy to set up without technical knowledge.

Cons : The review card for Shopify doesn’t work well and can’t be edited.

Reason to switch : Omnisend’s automations are easier to set up.

Features

4/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

sameer AB

Verified reviewer:

Digital Marketer, Digital Marketing

101-500 Employees

Software user since: 1-2 years

Reviewed on: Jul 15, 2024

4.2/5

“Omnisend is the Easiest Platform, I Have Used”

Omnisend makes adding products to newsletters easy.

Pros : It is simple to add products from our site to newsletters.

Cons : Customer support needs phone options.

Switched from : Mailchimp

Reason to switch : Omnisend is easier for adding products to newsletters.

Features

4.5/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4.5/5

babita

Verified reviewer:

Digital Marketer, Digital Marketing

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jun 20, 2024

4.1/5

“Affordable Tool for small businesses”

Omnisend is affordable but could use more training resources.

Pros : Omnisend is affordable and easy to use, but also powerful for creating all kinds of marketing campaigns.

Cons : Some features like adding social media links are bit complicated.

Switched from : Constant Contact

Reason to switch : Omnisend is more affordable.

Features

4/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

4/5

Varun Jain

Verified reviewer:

Digital Marketer, Digital Marketing

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 9, 2024

3.7/5

“Easy to Use Tool”

Omnisend is easy to use with great support, but the pricing is bit complicated.

Pros : Omnisend is simple to use, even if you’re not a professional or that tech savy. The support team is always there to help.

Cons : The pricing tiers are quite confusing.

Switched from : Mailchimp

Reason to switch : Omnisend offers better support.

Features

4/5

Value for Money

4/5

Customer Support

3.5/5

Ease of Use

3.5/5

Rajnandini jewellers

Verified reviewer:

Digital Marketer, Digital Marketing

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 15, 2024

3.7/5

“Terrible experience with Omnisend”

Omnisend has good design features.

Pros : The design and multistep form are great.

Cons : The workflow only works for new subscribers, not old ones.

Switched from : Mailchimp

Reason to switch : We needed better design features.

Features

4/5

Value for Money

4/5

Customer Support

3.5/5

Ease of Use

3.5/5

Kanika Mehta

Verified reviewer:

Digital Marketer, SAAS

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 16, 2024

3.6/5

“Offers Great Flexibility and Range of Template Options”

Omnisend is flexible with a range of templates and excellent support.

Pros : Omnisend is better than MailChimp. It’s flexible and allows you to make emails with many templates.

Cons : It would be nice to have an HTML editing option.

Switched from : Mail Merger Toolkit

Reason to switch : Omnisend offers more flexibility and better templates.

Features

3.5/5

Value for Money

3.5/5

Customer Support

4/5

Ease of Use

3.5/5