Microsoft Dynamics Crm Reviews & Ratings

Check out Microsoft Dynamics Crm reviews by verified users. Discover what businesses are saying about Microsoft Dynamics Crm on Techjockey.

Have recommended this product

Overall Score

4.0/5

Based on 1 Reviews

Features 4/5

Value for Money 4.3/5

Ease of Use 3.7/5

Customer Support 4.1/5

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Microsoft Dynamics Crm User Reviews ( 1 )

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kartik Bhamri

Verified reviewer:

Manager, Customer Support

101-500 Employees

Reviewed on: Mar 19, 2025

3.5/5

“Feature-Rich CRM with AI-Powered Insights”

Microsoft Dynamics CRM is an all-in-one CRM solution that helps businesses manage sales, marketing, and customer service with ease. The AI-powered conversation intelligence, sales automation, and omnichannel support make it a powerful tool for improving customer relationships. The integration with Microsoft 365 and LinkedIn Sales Navigator enhances collaboration and lead generation. The customizable dashboards provide real-time insights, making data-driven decision-making easy. It’s a great option for mid-to-large-sized businesses that need a scalable and highly customizable CRM.

Pros : AI-powered automation, seamless Microsoft 365 integration, omnichannel customer support, strong analytics and reporting.

Cons : Setup and customization require technical expertise.

Features

4/5

Value for Money

4/5

Customer Support

3/5

Ease of Use

3/5