LeadSquared CRM Reviews & Ratings

Check out LeadSquared CRM reviews by verified users. Discover what businesses are saying about LeadSquared CRM on Techjockey.

Have recommended this product

Overall Score

4.2/5

Based on 22 Reviews

Features 4.1/5

Value for Money 4.1/5

Ease of Use 4.2/5

Customer Support 4.3/5

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LeadSquared CRM Pros and Cons

Pros

pros_icon “This software has custom rules and triggers that help our sales team manage complex tasks. We can easily collect customers' information and preset emails for our prospects.” Harry Kaur - Sep 16, 2023

pros_icon “We can easily record customer data on a custom basis. The activity history of customers is shown clearly, which helps us a lot in the understanding interests of customers.” Manmohan Singh - Sep 15, 2023

pros_icon “That Leadsquare is transparent is the aspect of it that I like the most. Conflicts between the supervisors or the associates are therefore less likely.” Janvi Shrivastava - Aug 18, 2022

Cons

cons_icon “Sometimes it's hard to manage all the dashboards in the one place.” Harnoor Kour - Sep 18, 2023

cons_icon “This software does not allow us to send automatic performance reports to our supervisors. This feature is vital to keep the functions work smoothly.” Harry Kaur - Sep 16, 2023

cons_icon “LeadSquared is expensive compared to other software available in the market. It’s a costly option, but it’s worth it.” Harjinder Kaur - Sep 15, 2023

Editorial Review for LeadSquared CRM

Editorial Review Content

1. LeadSquared Review
2. LeadSquared Pros & Cons
3. LeadSquared Pricing
4. What Can LeadSquared Do?
5. What are a Few Limitations of LeadSquared?
6. Techjockey’s Verdict

Reviewed by

Shubham Gupta

Manager, E-commerce

Software user since: 2+ years

LeadSquared Review

Being from a sales background, I always wanted a CRM that empowers the salespeople in the company. Luckily, my organization has a lot of dependency on the LeadSquared Customer Relationship Management platform, and its automation processes make my work easy. The partner onboarding journey has become smooth, and all the processes can be optimized without touching a single line of code.

LeadSquared CRM is an efficient customer relationship management platform that is designed to streamline lead generation, conversion processes, and overall sales and marketing management. It empowers businesses to effectively nurture leads, drive engagement, and make data-driven decisions. It helps with lead tracking, email campaigns management, analytics, integrations, and more, helping businesses optimize their customer interactions and increase conversions.

LeadSquared Pros & Cons

User-friendly interface for easy adoption
Versatile lead tracking and management
Integration with multiple third-party apps
Detailed reporting and analytics
Records call history and other customer details
Sales performance mapped properly

Some of its features are complex to understand
Pricing might be a concern for small businesses
Limited customization options for certain functionalities
Landing page functionality can get better

LeadSquared Pricing

Plan Name	Price (in INR)
Lite	Rs. 1250/month (Billed Annually)
Pro	Rs. 2500/Month (Billed Annually)
Super	Rs. 5000/Month (Billed Annually)

Lite: This plan is available for Rs. 1250/month (Billed Annually) at techjockey.com. It also provides features like Smart views, sales tracking, sales reporting and many more.
Pro: This plan is available for Rs. 2500/Month (Billed Annually) at techjockey.com, and includes all Lite plan’s features along with sales notification, role-based access, sales performance report and many more.
Super: You will get this plan for Rs. 5000/Month (Billed Annually) at techjockey.com. You will get all Lite and Pro plans’ features along with customizable sales processes, dynamic forms, sales sequences and many more.

What Can LeadSquared Do?

LeadSquared offers a list of features that aid in streamlining lead management, automating marketing efforts, and enhancing the sales processes. Below are a few key features:

Lead Management: LeadSquared provides a centralized platform to capture, track, and manage leads from various sources. It allows you to categorize leads, assign ownership, and track their journey through the sales funnel. This feature ensures that no potential customer falls through the cracks and enables efficient lead nurturing.
Marketing Automation: This platform’s marketing automation capabilities enable users to create and execute targeted email campaigns. Personalized email templates can be designed, drip campaigns can be set up, and leads can be easily segmented based on behavior and preferences. Automation ensures timely and relevant communication with prospects, increasing engagement and conversion rates.
Sales Automation: LeadSquared streamlines sales processes through automation. You can automate tasks like lead assignments, follow-ups, and reminders. This ensures that your sales team focuses on high-priority activities and doesn't miss out on potential opportunities.
Analytics and Reporting: Detailed insights into lead behavior, campaign performance, and sales metrics are crucial for informed decision-making. The tool offers analytics and reporting functionality that provides real-time data on key performance indicators.
Integrations: LeadSquared integrates seamlessly with various third-party applications, including popular CRM systems, email marketing platforms, and communication tools. Integrations enhance workflow efficiency and data synchronization across your tech stack.
Landing Pages: Custom landing pages can be created without touching a single line of code. These pages can be tailored to specific campaigns and promotions, ensuring a consistent user experience and optimized conversion rates.
Lead Scoring: Lead scoring allows you to prioritize leads based on their engagement level and the possibility of conversion. By assigning scores to different actions and interactions, your sales team can focus on leads that are more likely to result in sales, improving efficiency and sales closures.
Workflow Automation: Build automated workflows to standardize processes and reduce manual intervention. This feature can be applied to lead nurturing, sales stages, and customer interactions, enhancing consistency and minimizing errors.
Mobile App: LeadSquared's mobile app enables on-the-go access to your leads, tasks, and campaigns. This ensures that your sales and marketing teams can stay productive and responsive even when they're not in the office.
Lead Engagement Tracking: It is important to track lead engagement across various touchpoints, including website visits, emails, and social media. This data helps you tailor your communication and offerings based on individual lead preferences.

What are a Few Limitations of LeadSquared?

Despite various powerful features, it is always crucial to check limitations of the platform before adopting it. Here are a few limitations to keep in mind:

Advanced Features are Complex to Grasp: LeadSquared's extensive capabilities has a steep learning curve, especially for users new to CRM and marketing automation. The platform's advanced features, while powerful, might take time for users to fully grasp and utilize effectively.
Pricing Structure: LeadSquared's pricing can be a potential limitation, particularly for small businesses or startups with limited budgets. Depending on the desired features and the number of users, the cost of implementation and ongoing subscription fees might be higher than expected.
Limited Customization: Customization options are available but there might be limitations in tailoring certain features to specific business needs. Users seeking specialized workflows or functionalities might feel constrained with the platform's predefined options.
Focus on Lead-Centric Processes: While LeadSquared excels in lead management, it might not provide the same level of depth in other areas, such as customer support or project management. Businesses seeking an all-in-one solution might need to integrate LeadSquared with other tools.
Less Suitable for Complex Marketing Scenarios: While LeadSquared is suitable for many marketing scenarios, businesses with highly complex marketing strategies, such as those involving intricate customer journeys and advanced automation, might find the platform's capabilities somewhat limited.
Dependence on Internet Connectivity: LeadSquared's cloud-based nature requires a stable Internet connection. In situations where internet connectivity is unreliable or inconsistent, users might experience disruptions in their workflow.

Techjockey’s Verdict

LeadSquared emerges as a powerful CRM and marketing automation solution for businesses aiming to enhance lead conversion rates and streamline marketing efforts. Its automation capabilities and integration options make it a valuable tool for businesses across various industries. While the learning curve and pricing might pose challenges for some, LeadSquared's comprehensive approach to customer engagement and lead management makes it a worthy investment for businesses seeking growth and efficiency.

LeadSquared CRM User Reviews ( 22 )

Sort By :

Harry kaur

Verified reviewer:

User, Chemicals

2-100 Employees

Software user since: < 6 months

Reviewed on: Sep 16, 2023

5/5

“LeadSquared made my work easier by automating the workflow”

Pros : This software has custom rules and triggers that help our sales team manage complex tasks. We can easily collect customers' information and preset emails for our prospects.

Cons : This software does not allow us to send automatic performance reports to our supervisors. This feature is vital to keep the functions work smoothly.

Switched from : Zoho CRM

Reason to switch : The performance of Zoho CRM has become dull, and its speed has become slow. It affected our work, and then we decided to switch to LeadSqared.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

aspire marketing marketing

Verified reviewer:

Executive, Human Resources

Individual

Reviewed on: Feb 23, 2024

5/5

“LeadSquared offers a quick solution for lead management.”

good to go you can trust

Pros : With an easy-to-use interface, I can nurture prospective and prioritize the leads that have a high chance of conversion. This software allows our marketing and sales team to monitor customer engagement and develop effective communication.

Cons : The software lacks project automation features.

Switched from : Perennial CRM

Reason to switch : The software did not match our long-term business goals, and it’s essential to use suitable software for better functioning.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

harnoor kour

Verified reviewer:

Co-founder, Agriculture

2-100 Employees

Software user since: < 6 months

Reviewed on: Sep 18, 2023

5/5

“LeadSquared’s omnichannel communication system helps us keep track of all customer interactions.”

Pros : Thanks to this software, Our business can fulfill our customer’s needs. We can preset the templates for our email campaigns with ease and directly access this software on our mobile phones.

Cons : Sometimes it's hard to manage all the dashboards in the one place.

Switched from : TenderEyes

Reason to switch : This software has a complex user interface, and customer service takes a lot of time to handle our grievances. That’s why we chose Leadsquared, which has superb customer service.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Harjinder kaur

Verified reviewer:

User, Biotechnology

2-100 Employees

Software user since: < 6 months

Reviewed on: Sep 15, 2023

5/5

“Automation Becomes Super Easy with LeadSquared”

Pros : The automation features of LeadSquared are impressive.

Cons : LeadSquared is expensive compared to other software available in the market. It’s a costly option, but it’s worth it.

Switched from : Teknovate CRM

Reason to switch : The user interface of LeadSquared is more intuitive than Teknovate CRM.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Ankit

Verified reviewer:

2-100 Employees

Reviewed on: Mar 24, 2022

5/5

“#1 CRM software”

Pros : After using LeadSquared, our sales conversion rates have improved drastically due to better insights

Cons : NO CONS

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Brijesg Gupta

Verified reviewer:

Owner, IT

2-100 Employees

Software user since: < 6 months

Reviewed on: May 5, 2022

4.5/5

“Lead Squared- Keep track of our leads and contacts without any issue.”

Pros : This is the best CRM software I've ever used. I've tried many of them and they always end up being a waste of my time and money. But LeadSquared is very easy for me to navigate and use. It puts everything together in an organized way where I can find any information I need fast. I've been able to close a lot more sales with it.

Cons : Need to improve the stability of the portal - it sometimes takes a while to catch up with all those calls being made.

Reason to switch : LeadSquared is simple to navigate and use. It puts all of our information in one place, making it easy to sift through various activities I'm engaging with clients or leads.

Features

4.5/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4/5

Nitish mishra

Verified reviewer:

Manager, IT

2-100 Employees

Software user since: 6-12 months

Reviewed on: May 6, 2022

4.5/5

“LeadSquared - The Ultimate Sales and Marketing Software”

Pros : I was looking for a better CRM to manage my sales pipeline, and this is exactly what I was looking for. With Salesforce, you get the basic CRM, but this takes it to the next level with the sales intelligence tools. I could easily keep track of what my team is doing, and I love the e-mail integration.

Cons : Lead generation tools sometimes lack the right functionality and this can be frustrating

Reason to switch : This Software allows to me manage our customer relationships easier

Features

4.5/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4/5

Dolly

Verified reviewer:

Manager, IT

2-100 Employees

Software user since: < 6 months

Reviewed on: May 3, 2022

4.5/5

“LeadSquared – Take the Marketing to the Next Level.”

Pros : I've been using LeadSquared for a few months now it has helped me immensely with lead generation and I have already seen an increase in the number of leads I close. I am so happy that I decided to give this tool a try.

Cons : No cons

Reason to switch : I've seen an increase in the number of leads

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

5/5

Manmohan singh

Verified reviewer:

Reviewed on: Sep 15, 2023

4.5/5

“Best CRM software for managing all your data in one platform”

Pros : We can easily record customer data on a custom basis. The activity history of customers is shown clearly, which helps us a lot in the understanding interests of customers.

Cons : They need to work on their landing page

Switched from : Kylas CRM

Reason to switch : The software stops running when many tabs are opened at the same time.

Features

4/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

4/5

Chirag Agrawal

Verified reviewer:

Owner, IT

2-100 Employees

Software user since: < 6 months

Reviewed on: May 4, 2022

4.3/5

“LeadSquared - The smart lead generation platform.”

Pros : It's very difficult to keep up with the ever-changing demands of today's market, but LeadSquared makes it easier for sales and marketing teams to grow their business. It reduces lead leakage and boosts sales by allowing users to capture leads across all sources in an accelerated and automated manner.

Cons : Sometimes I'm not able to access landing pages easily on my mobile device.

Reason to switch : LeadSquared is a faster and smarter way to tag and qualify sales leads. It helps me convert more leads automatically to bring in new customers faster.

Features

4/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

5/5