Jupiter Reviews & Ratings

4.7/5

“Innovative Features, But Needs Better Investment Integration”

Jupiter brings fresh ideas to digital banking, and I particularly like the spend tracking and savings pots. However, when it comes to integrating investments from other platforms, the app falls short. The data doesn't always sync correctly, which can be confusing.

Pros : Offers innovative features like spend tracking and savings pots.

Cons : Investment integration, especially with external platforms, needs improvement.

Switched from : Groww

Reason to switch : Groww provides seamless investment tracking and integration, making it easier to manage my portfolio.

4.6/5

“Smooth Start with Jupiter, but Some Glitches Later”

I started using Jupiter because I wanted a modern banking experience. The initial setup was a breeze, and I loved how the app helped me monitor my spending. However, after a few months, I began experiencing delays in balance updates and occasional app crashes. It was a bit frustrating, but overall, the experience was still better than traditional banks.

Pros : Opening an account was super easy and quick. The app has a clean design and offers helpful features like spend tracking.

Cons : After some time, I noticed delays in balance updates and occasional app crashes.

Switched from : Fi Money

Reason to switch : Fi Money offered more reliable performance and additional features that suited my needs better.

4.6/5

“Great for Budgeting, But Wish There Were More Payment Options”

I’ve been using Jupiter mainly for budgeting purposes, and I can say it’s made managing my finances a lot easier. The automatic savings pots and spend tracking are key features for me. However, when it comes to making payments, I found that there aren’t as many options, especially for international transactions. This limitation makes it a bit inconvenient if I need to pay someone abroad.

Pros : The budgeting features are excellent and help me save efficiently.

Cons : Payment options are a bit limited, especially for international transactions.

Switched from : Revolut

Reason to switch : Revolut offers a broader range of payment options, including international transfers, which makes it more flexible for my needs.

4.6/5

“Rewarding Experience with Jupiter Coins”

I enjoy earning Jupiter Coins for my transactions, and it's satisfying to redeem them for vouchers. It's a nice incentive for using the app regularly. However, I wish there were more options for redeeming the coins, as the current selection is a bit limited.

Pros : Earns reward points (Jupiter Coins) for transactions, which can be redeemed for vouchers.

Cons : The redemption options are somewhat limited.

Switched from : Paytm Payments Bank

Reason to switch : Paytm offers a wider range of reward redemption options, enhancing the overall experience.

4.5/5

“Helpful Spend Analyzer, But Limited Customer Support Channels”

Jupiter's spend analyzer is a fantastic feature that gives me a clear understanding of where my money is going each month. It's a great way to manage and cut down on unnecessary expenses. However, I’ve found that when I need help with an issue, the only way to reach customer support is via email. Sometimes, I need faster assistance, especially in banking situations.

Pros : The spend analyzer provides insightful breakdowns of expenses.

Cons : Customer support is only available via email, lacking immediate assistance options.

Switched from : NiyoX

Reason to switch : NiyoX offers more responsive customer support, including live chat, which makes getting help quicker and easier.

4.5/5

“Quick Account Setup, But App Performance Varies”

I was impressed by how quickly I could set up my Jupiter account without any paperwork. It's convenient and modern. However, I've noticed that the app sometimes slows down or lags, which can be frustrating when trying to complete transactions quickly.

Pros : Account setup is fast and paperless.

Cons : App performance can be inconsistent, with occasional slowdowns. Kimola

Switched from : IDFC FIRST Bank

Reason to switch : IDFC FIRST Bank's app offers more consistent performance, ensuring smoother transactions.

4.3/5

“A Modern Approach, But Needs More ATM Access”

Jupiter's app brings a modern touch to digital banking, and I love that it offers free domestic transfers. It's great for everyday transactions. However, one thing I find frustrating is the limited access to ATMs. I’ve had trouble finding ATMs that work with my Jupiter card, especially when I need to withdraw cash urgently.

Pros : Jupiter's app is user-friendly, and I love the no-fee feature for domestic transfers.

Cons : ATM access is limited, and it’s difficult to find ATMs that work with the app.

Switched from : ICICI Bank's iMobile App

Reason to switch : ICICI Bank has a wider ATM network and better physical banking services, which is important for me.

4.3/5

“Great Features, But Limited IMPS Transactions”

I appreciate the features Jupiter offers, especially the savings pots that help me set aside money for specific goals. The spend analysis tool is also insightful. However, the limitation of only 5 free IMPS transactions per month is a drawback, as I often need to make more transfers.

Pros : Offers a variety of features like savings pots and spend analysis.

Cons : Only allows 5 free IMPS transactions per month, which is limiting.

Switched from : Kotak 811

Reason to switch : Kotak 811 offers more free transactions, which better suits my banking habits.

4.3/5

“Stylish Design, But Theme Update Was Confusing”

I was initially drawn to Jupiter's sleek design, which made banking feel less intimidating. However, after a recent update, the new theme made it difficult to differentiate between transaction types in the history. It took some time to adjust, and I still prefer the old theme.

Pros : The app has a stylish and modern design.

Cons : A recent theme update made transaction types harder to distinguish.

Switched from : Fi Money

Reason to switch : Fi Money maintains a consistent and user-friendly interface, enhancing usability.

4.2/5

“Loved the Interface, But Customer Support Needs Improvement”

Using Jupiter has been a pleasant experience in terms of design and usability. I can easily track my expenses and manage my account. However, when I faced an issue with a failed transaction, reaching out to customer support was a hassle. It took several days to get a response, which was disappointing.

Pros : The app's interface is user-friendly and visually appealing. Managing finances feels intuitive.

Cons : Customer support is slow to respond, and resolving issues takes time.

Switched from : NiyoX

Reason to switch : NiyoX provides more responsive customer support, which is crucial for banking services.