Instamojo Reviews & Ratings

Check out Instamojo reviews by verified users. Discover what businesses are saying about Instamojo on Techjockey.

Have recommended this product

Overall Score

4.4/5

Based on 11 Reviews

Features 4.3/5

Value for Money 4.4/5

Ease of Use 4.3/5

Customer Support 4.5/5

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Editorial Review for Instamojo

Editorial Review Content

1. Instamojo Overview
2. Instamojo Pros & Cons
3. What are the Key Instamojo Functionalities?
4. Instamojo Technical Specifications
5. Instamojo Alternatives & Competitor
6. How Much Does Instamojo Cost?
7. Instamojo Integrations
8. Is the Instamojo Customer Support Active?
9. Techjockey's Verdict

Reviewed by

Ashit Makhija

Head, E-commerce

Software user since: 2+ years

Instamojo is a popular all-in-one Indian D2C Tech platform that powers independent e-commerce brands and startups through seamless online payment collection. It is also a popular payment gateway for Indian brands looking to sell their products in the country and receive online payment for them. It is currently used by more than 20,00,000+ businesses! Find out how Instamojo enables business growth by helping brands receive payments in real-time.

Instamojo Overview

Instamojo is a popular payment gateway that offers its payment solution services to businesses all over the country. It empowers businesses to easily collect payment from their customers via Debit/Credit Card, Net Banking, UPI, NEFT, and EMI. It allows you to simply create a payment link and share it with your customers and they can initiate the payment.

The platform boasts its ease of access and security. It offers 128-bit encryption and is PCT-DSS compliant to ensure it meets RBI standards. Its inbuilt analytics allow businesses to track their transactions and growth trajectory. With regular alerts and notifications every time a transaction is made, you can focus on growing your business and Instamojo would take care of all your customer payments.

Instamojo Pros & Cons

You can join for free with no set up cost.
Detailed analysis of payments received, payment trends, & due payments
Data security with 128-bit encryption and PCT-DSS compliance.
Supports credit/debit cards, net banking, UPI, and EMI.
Instamojo gateway is integrated with your website.

No wallet support available
Accepting payment above INR 10,000 can be a hassle
High fee per transaction compared to peers
No app for iOS devices

What are the Key Instamojo Functionalities?

Instamojo is India’s popular payment gateway that enables startups and e-commerce to collect payment from their customers online. You can create a payment link and share it with your customers, create Smart links for bulk payments, and businesses get the advantage of faster payout through Instamojo.

This payment platform also allows businesses to sell their products on its online portal and receive payment online. It offers a suite of features for businesses to boost their growth in the digital space.

Smart Links: Instamojo’s Smart Links is a robust and smart way for businesses to collect payments and customer details and enhance their customer engagement. You can use this feature in case of bulk payment requests. Embed the payment links, switch them on or off whenever you want, and customize the link as per your need.
Instamojo Integration: The payment platform offers simple API integration with detailed documentation and Software Development Kits for all major platforms. With this feature, users can integrate Instamojo with their website to receive payments online.
Instamojo App Store: Instamojo’s App Store offers a wide range of applications that can be connected to your Instamojo account. Some of the popular apps available on the app store are SMS Sales Alerts, Add Sales Affiliates, Generate QR Code, and more.
mojoCapital: Businesses can avail of business loans which are powered by mojoCapital. Businesses can also decide when they receive the money. The faster payout option helps brands maintain a regular cash flow with the option of same-day payout or next-day payout. Usually, Instamojo transfers the money 3 days after the transaction.
Payment analytics: The platform offers a robust set of analytics tools that helps you determine your average order value, top-selling products, determine customer journey, and visit-based eCommerce analytics.
Support for multiple payment options: The advanced payment gateway supports multiple payment options, including UPI, Credit/Debit Card, Net banking, and EMI.

Instamojo Technical Specifications

Instamojo is a cloud-based platform that can be accessed over the web anytime, anywhere. It also supports API integration that can be customized as per your need. It can run smoothly on both desktop and mobile platforms:

Desktop platforms: Web Application, Windows, MacOS
Mobile platforms: Android

Instamojo Alternatives & Competitor

Payment Gateway	Free Trial	Pricing
Instamojo	Yes	Lifetime free plan is available. Paid plan starts from Rs. 3,999/yr.
RazorPay	No	RazorPay charges 2% transaction fee
PayU	No	Rs 1,121 one-time payment for the Business Plus plan
PayPal	No	ayPal charges a fixed fee for every transaction. For Indian currency, it charges Rs. 3/transaction
Stripe	Yes	Stripe charges 2% transaction fee for payment from cards issued in india

How Much Does Instamojo Cost?

The platform is free to use, and anybody can join it without any charge. Known as Lite plan, it is completely free to join, and users would be charged 5%+ ?3 per transaction as a fee. The platform offers three paid plans:

Starter: Starts at Rs 3,999/yr and charges 5% + Rs 3 per transaction
Growth: Starts at Rs 9,999/yr and charges 2% + Rs 3 per transaction
Do-It-For-Me: Get a dedicated and customized plan. Price available on request

Instamojo Integrations

Instamojo is an easy-to-integrate payment gateway solution. Developers can integrate it with any website, with any stack. The platform offers simple APIs for payment with detailed documentation about the process and offers Software development kits for all major platforms.

On Instamojo, you can also connect your account with multiple other applications such as SMS Sales Alerts, Add Sales Affiliates, and Generate QR Code. All these applications can be accessed from Instamojo’s App store.

Is the Instamojo Customer Support Active?

Instamojo is loved by its users for quick customer support. In case you need support related to the product or service, you can send a mail to the company. Instamojo with its quick turnaround time would get back to you in no time.

Techjockey's Verdict

Instamojo is loved by eCommerce brands in India for its fast service, easy integration, and a wide variety of offerings. The platform offers robust payment gateway solutions that brands can easily integrate with their website. The platform is smooth with good customer support. However, the bigger USP is its ability to accept all modern payment methods and provide real-time insights into your payment history and trends.

However, if your business operates out of India, Instamojo is not the best choice as it currently accepts only Indian currency. Also, there is no support for digital wallets or a pay-later option. Ideal for small and mid-size businesses, this platform would ensure that you only focus on growth, and it will take care of all the payment transfers.

Instamojo Video Reviews

“Instamojo Review Simplifying Payments and Empowering Entrepreneurs”

4.3

Review by: The Inventar

Instamojo User Reviews ( 10 )

Sort By :

Anand Deo Prasad

Verified reviewer:

Reviewed on: Sep 1, 2022

4.7/5

“A Great Platform to Make Payments!”

Pros : Instamojo is a great tool for starting a business. It makes the payment process very easy and secure. It is very useful for a small business and is very easy to use. It has made my life easier. Thanks to Instamojo, I have been able to make many online transactions and get my payments easily. I highly recommend it to others.

Cons : Nothing bad about it but it should also look into expanding its service out of India too.

Switched from : Cashfree

Reason to switch : Cashfree is very expensive in comparison to other similar payment gateways.

Features

5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4.5/5

abhinav sinha

Verified reviewer:

, Education

2-100 Employees

Software user since: 1-2 years

Reviewed on: Sep 4, 2022

4.7/5

“The easiest and fastest way to collect money from customers is Instamojo.”

Pros : I have been using Instamojo for my online store and I have to say it is one of the best payment gateways available in the market. It is really easy to use, and it offers good services. I am really impressed with it. It's very easy to use and offers a lot of features and options to choose from.

Cons : It processes all its payments in Indian rupees only.

Switched from : Electra

Reason to switch : Transaction emails and alerts used to pop up really late.

Features

5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Akash Bhardwaj

Verified reviewer:

Associate Product Manager, Logistics and Supply Chain

101-500 Employees

Software user since: 6-12 months

Reviewed on: Jul 27, 2022

4.5/5

“India's best online payment solution”

Pros : After using Instamojo for the past two years, I can tell that I am extremely happy with it. The fact that Instamojo is so simple to use and contains all the functionality I need for my business is its best feature. I can easily accept payments from clients using Instamojo, and I don't have to be concerned about the security of my payment information. It is a complete point of sale system that allows you to sell goods to customers fast and efficiently. It is not just a payment gateway. I appreciate that it supports UPI in addition to the majority of Indian banks.

Cons : NO CONS

Features

4/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4.5/5

Muhammed Asim

Verified reviewer:

Chief Operating Officer, Supply chain

101-500 Employees

Software user since: 6-12 months

Reviewed on: Jul 13, 2022

4.5/5

“"One of India's best payment solutions,"”

Pros : Overall, it is a practical decision. If a user can pay it, they will receive a tonne of features with an added degree of protection. For our business, it has been really helpful. In India, there is a very efficient payment mechanism called Instamojo. Its backend features a powerful algorithm that enables customers to transfer money more quickly, set up online shops, and conveniently administer their e-commerce websites. It offers any startup a full payment solution. The free version is excellent for testing out.

Cons : NO CONS

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

5/5

Sachin Verma

Verified reviewer:

Reviewed on: Sep 5, 2022

4.5/5

“A great payment gateway for small business owners.”

Pros : I have been using Instamojo for a while now and I must say that it is a simple, yet powerful tool that is used by almost all types of businesses. It offers features such as one-click payments, a custom logo, detailed reports, and many more. Instamojo is super easy to use, and it can be utilized for accepting payments for both offline and online businesses.

Cons : Offers limited features in comparison to others. It should look into this issue.

Switched from : PayKun

Reason to switch : There is no free trial and also no free version available for PayKun.

Features

4.5/5

Value for Money

4.5/5

Customer Support

5/5

Ease of Use

4/5

nandini k

Verified reviewer:

User, E-commerce

Individual

Software user since: 2+ years

Reviewed on: Jul 4, 2024

4.5/5

“Good Payment Gateway for India”

Instamojo makes it simple to generate payment links and accept payments efficiently. It’s a solid choice for businesses operating within India.

Pros : Using Instamojo, we found it easy to create payment links from invoices. The setup process is quick, and the interface is clean and user-friendly. I especially like the option to receive payments through UPI.

Cons : It would be perfect if it supported international payments.

Switched from : Razorpay

Reason to switch : We chose Instamojo for its simplicity and strong focus on the Indian market, which suited our needs better than Razorpay.

Features

4.5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Navas Khan

Verified reviewer:

Director, Mining & Metals

101-500 Employees

Software user since: 6-12 months

Reviewed on: Jul 20, 2022

4.5/5

“Best online method for receiving payments and selling goods.”

Pros : Overall, I am really delighted with it and use it to sell my digital stuff. The nicest part about Instamojo is that it offers the functionality of an online store and is incredibly simple to use. With Instamojo, any beginner can get started.

Cons : NO CONS

Features

4/5

Value for Money

5/5

Customer Support

4/5

Ease of Use

5/5

Jitesh Paswan

Verified reviewer:

Web Designer, Healthcare

2-100 Employees

Software user since: < 6 months

Reviewed on: Jul 20, 2022

4.2/5

“InstaMojo is a terrific tool for quickly collecting payments.”

Pros : Overall, using Instamojo was a pretty simple experience. We received a lot of payments through eight, and our clients were extremely pleased. The warnings and usability were excellent. Instamojo interacts with any website through payment buttons to save server load and includes many useful features and functionalities. There are also several payment methods, like UPI debit and credit cards, bank transfers, IMPS, and RTGS, that our clients really, really appreciate. Refund payments are also handled smoothly.

Cons : NO CONS

Features

4.5/5

Value for Money

4.5/5

Customer Support

4/5

Ease of Use

4/5

Shaikh wasimuddin

Verified reviewer:

Human Resources, Retail

101-500 Employees

Software user since: < 6 months

Reviewed on: Jul 18, 2022

4.2/5

“Best payment method for quick and easy payment.”

Pros : I had a great experience. It moves quickly, easily, and smoothly. The ability to create and share payment links using the app from anywhere in just a few easy clicks is the feature I like the best.

Cons : NO CONS

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4/5

Anjan

Verified reviewer:

User, E-commerce

Individual

Software user since: < 6 months

Reviewed on: Jul 4, 2024

4/5

“Good Platform for Making Payments”

Instamojo is a reliable payment platform that's easy to implement. It's great for businesses needing a straightforward way to accept payments.

Pros : Setting up Instamojo for my business was super easy. It supports a variety of libraries and multiple programming languages, making it adaptable to different business needs. Their customer support is also very helpful and responsive.

Cons : Some features could be better, like adding more design and interaction options for customers. It would be great to have more themes or customization choices.

Switched from : Paypal

Reason to switch : I switched to Instamojo because it offers better support for Indian payment methods and is easier to set up for local transactions.

Features

3.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4/5