InSider Reviews & Ratings

4.1/5

“Insider's Support Team Stands Out Among the Competition”

We were particularly impressed by Insider’s support team, which outperformed all others we had considered.

Pros : Insider's support team is what sets them apart. Their responsiveness and expertise, both globally and locally, have made our experience smooth. The platform is also quite easy to integrate into our existing systems.

Cons : One area where Insider could improve is in the ability to integrate multiple templates simultaneously.

Switched from : Brevo

Reason to switch : We chose Insider because of their excellent support.

4/5

“Insider Helped Us Connect with a New Audience and Improve Conversions”

We chose Insider primarily to improve our conversion rates, and the results have been impressive.

Pros : One of the standout features of Insider is its ability to help us reach and engage with a new audience that was previously out of our reach. The platform's web push notifications have become an important part of our conversion efforts.

Cons : It should provide quick and responsive customer support.

Switched from : Iterable

Reason to switch : We switched to Insider because we wanted to explore new ways to engage with our audience.

4/5

“Insider's Has Increased Our Sales Significantly”

Great software with personalized product recommendation feature.

Pros : The personalized product recommendations from Insider’s Smart Recommender have been a great feature as it has improved our sales.

Cons : While we’ve been very happy with the results so far, it’s been a smooth experience.

Switched from : Mailchimp Marketing Platform

Reason to switch : Great software with personalized product recommendation feature.

3.8/5

“Insider's Personalization Tools Made Campaign Creation Easier”

Insider has simplified our campaign creation process, allowing us to work independently without needing constant IT support.

Pros : Insider makes it easy to create and manage campaigns on our own, without needing to involve the IT team. Their A/B testing tools are also excellent, allowing us to streamline our campaigns for the best possible outcomes.

Cons : While we had a positive experience overall.

Switched from : Klaviyo

Reason to switch : We chose Insider because we needed a platform that would allow us to create and manage campaigns independently, without relying on our IT team.

3.7/5

“Insider's Web Suite Improved Our Website's Engagement”

The platform has a responsive support team.

Pros : Insider’s Web Suite has significantly improved our website’s ability to engage visitors. The personalized recommendations and orchestration feature have made our site more interactive and responsive, leading to better user experiences and increased conversions.

Cons : N/A

Switched from : Ortto

Reason to switch : We chose Insider to improve our website’s engagement and provide a more personalized experience for our visitors, something our previous platform couldn’t deliver.

3.6/5

“Email and Web Push Campaigns Are Easy to Manage with Insider”

We particularly value the stability and automation options that were missing in our previous solution. The introduction of web push notifications has opened new opportunities for us to engage with our audience.

Pros : Insider’s platform has made it simple for us to consolidate data and create campaigns with minimal IT involvement. The ability to easily manage email and web push notifications has streamlined our marketing process.

Cons : One challenge we’ve faced is how to deliver our messages through the platform without incurring high costs, especially since we primarily rely on our website and email for communication.

Switched from : Mailchimp Marketing Platform

Reason to switch : We switched to Insider because we needed a more reliable and versatile platform that could handle both email and web push notifications.

3.6/5

“Insider's Web Suite Helped Us Double Our Sales”

The personalized experiences and responsive design tools have made our site more engaging, leading to a noticeable increase in conversions. I can rely on this software. Thanks to the guidance from Insider’s customer success team, we’ve been able to fully use the platform’s capabilities.

Pros : Insider’s Web Suite has made a significant impact on our website’s performance. The personalized experiences have not only increased user engagement but also led to a doubling of our sales.

Cons : No issues at all

Reason to switch : We switched to Insider because we needed a platform to improve our website’s engagement.