InSider Reviews & Ratings

4.2/5

“Using InSider Made Audience Insights Clearer”

I started using InSider to gain better insights into my audience and improve my content marketing efforts. It has been super helpful for tracking trends and understanding what works in my industry. The competitor tracking is a bonus that has really made me rethink my approach. The only thing I would change is how long it sometimes takes to load large datasets.

Pros : InSider has helped me understand my audience's behavior better, which is a huge plus. It gave me access to valuable data that helps me shape my campaigns. I love how it shows what's trending in real-time and what’s working for my competitors too.

Cons : There are occasional hiccups where the platform lags when loading big chunks of data. And though it’s generally easy to use, navigating the more detailed features takes some getting used to.

Switched from : Iterable

Reason to switch : I wanted a tool that could give me audience insights as well as keep an eye on what my competitors are doing.

4.1/5

“The Real Benefit of Using InSider for My Campaigns”

I started using InSider to improve the performance of my content marketing strategies, and it's been really beneficial for that.

Pros : I found InSider really helpful in understanding what works in my campaigns. The data insights it provides gave me a much clearer picture of the content that resonates with my audience. This made it much easier to adjust my strategies to reach more people. It also gave me an easier way to monitor my competitors.

Cons : Sometimes, the software takes a while to load data, and it can be a bit frustrating when you're in a rush. Also, I wish it had more detailed reports for deeper insights into specific trends.

Switched from : SendinBlue

Reason to switch : I wanted something that would not only help me understand my audience better but also track my competitors more efficiently. InSider gave me exactly what I needed with a user-friendly interface and all-in-one insights.

4.1/5

“Insider's Support Team Stands Out Among the Competition”

We were particularly impressed by Insider’s support team, which outperformed all others we had considered.

Pros : Insider's support team is what sets them apart. Their responsiveness and expertise, both globally and locally, have made our experience smooth. The platform is also quite easy to integrate into our existing systems.

Cons : One area where Insider could improve is in the ability to integrate multiple templates simultaneously.

Switched from : Brevo

Reason to switch : We chose Insider because of their excellent support.

4/5

“Insider Helped Us Connect with a New Audience and Improve Conversions”

We chose Insider primarily to improve our conversion rates, and the results have been impressive.

Pros : One of the standout features of Insider is its ability to help us reach and engage with a new audience that was previously out of our reach. The platform's web push notifications have become an important part of our conversion efforts.

Cons : It should provide quick and responsive customer support.

Switched from : Iterable

Reason to switch : We switched to Insider because we wanted to explore new ways to engage with our audience.

4/5

“Insider's Has Increased Our Sales Significantly”

Great software with personalized product recommendation feature.

Pros : The personalized product recommendations from Insider’s Smart Recommender have been a great feature as it has improved our sales.

Cons : While we’ve been very happy with the results so far, it’s been a smooth experience.

Switched from : Mailchimp Marketing Platform

Reason to switch : Great software with personalized product recommendation feature.

3.8/5

“Insider's Personalization Tools Made Campaign Creation Easier”

Insider has simplified our campaign creation process, allowing us to work independently without needing constant IT support.

Pros : Insider makes it easy to create and manage campaigns on our own, without needing to involve the IT team. Their A/B testing tools are also excellent, allowing us to streamline our campaigns for the best possible outcomes.

Cons : While we had a positive experience overall.

Switched from : Klaviyo

Reason to switch : We chose Insider because we needed a platform that would allow us to create and manage campaigns independently, without relying on our IT team.

3.7/5

“InSider Helped Me Track Competitors More Effectively”

After trying out other analytics tools, I settled on InSider because it offers everything I need in terms of competitor analysis and content insights. The tool is very intuitive and has saved me a lot of time.

Pros : InSider has become my go-to tool for analyzing competitor strategies. It gives me great insights into what content works best in my industry, helping me stay ahead of the game. I also like how simple it is to get detailed analytics from one platform.

Cons : One downside is that it lacks some of the deeper, more advanced reports you might need if you're managing multiple projects. Additionally, the design could be improved—it feels a bit outdated at times.

Switched from : Pardot

Reason to switch : I needed a solution that allowed me to track my competitors and adjust my content strategy without jumping between multiple tools. InSider made it much easier to do both.

3.7/5

“Insider's Web Suite Improved Our Website's Engagement”

The platform has a responsive support team.

Pros : Insider’s Web Suite has significantly improved our website’s ability to engage visitors. The personalized recommendations and orchestration feature have made our site more interactive and responsive, leading to better user experiences and increased conversions.

Cons : N/A

Switched from : Ortto

Reason to switch : We chose Insider to improve our website’s engagement and provide a more personalized experience for our visitors, something our previous platform couldn’t deliver.

3.6/5

“Email and Web Push Campaigns Are Easy to Manage with Insider”

We particularly value the stability and automation options that were missing in our previous solution. The introduction of web push notifications has opened new opportunities for us to engage with our audience.

Pros : Insider’s platform has made it simple for us to consolidate data and create campaigns with minimal IT involvement. The ability to easily manage email and web push notifications has streamlined our marketing process.

Cons : One challenge we’ve faced is how to deliver our messages through the platform without incurring high costs, especially since we primarily rely on our website and email for communication.

Switched from : Mailchimp Marketing Platform

Reason to switch : We switched to Insider because we needed a more reliable and versatile platform that could handle both email and web push notifications.

3.6/5

“Insider's Web Suite Helped Us Double Our Sales”

The personalized experiences and responsive design tools have made our site more engaging, leading to a noticeable increase in conversions. I can rely on this software. Thanks to the guidance from Insider’s customer success team, we’ve been able to fully use the platform’s capabilities.

Pros : Insider’s Web Suite has made a significant impact on our website’s performance. The personalized experiences have not only increased user engagement but also led to a doubling of our sales.

Cons : No issues at all

Reason to switch : We switched to Insider because we needed a platform to improve our website’s engagement.