greytHR Reviews & Ratings

greytHR is a human resource management system that helps in simplifying repetitive HR operations to achieve efficiency and speed. This HRMS software reduces your burden of using spreadsheets by automating time-consuming tasks that might be impacting your employees’ overall productivity.

Overall, greytHR also helps organizations to manage payroll processing, leaves, employee lifecycle, attendance, and all other functions related to human resources. It creates a seamless employee and candidate experience throughout the employee lifecycle, right from onboarding to confirmation and final exit. This HRMS manages all the activities, such as background verification, salary revision, offer letters, income tax calculation, document management, and more.

Let’s review greytHR and find out if its features can be beneficial for your organization, and what needs to be improved.

Pros & Cons of greytHR

• Manages employee database on a centralized platform
• Automatically complies with updated labor laws, tax slabs, etc.
• Uses direct debit facility to transfer salaries to employee’s bank account
• Create flexible leave policies with 50+ customizable parameters
• Manage employee overtime in bulk with detailed pay slips

• Limited features in the free plan
• At times, shows errors in marking attendance through phone
• Global payroll processing is not possible

greytHR Features: What Functions Can You Perform with greytHR

Employee Self Service

The employee self-service portal encourages better communication, transparency, and employee engagement in an organization. Some of the major tasks that employees can perform with the ESS portal include collecting and uploading documents for onboarding, marking attendance via web or app, accessing IT forms, pay slips, and more.

Users can access it anytime, anywhere, simply using any device, and their valid credentials. ESS portal will reduce your employees’ dependency on HR for major things and even free up your HR resources to take up more important activities.

Employee Helpdesk

Another major benefit of the employee self-service portal is its Employee Helpdesk feature. greytHR comes with a friendly AI chatbot, Bella, that helps employees to solve their general queries or direct them toward the right point of contact.

greytHR’s Employee Helpdesk ensures that all employee inquiries are handled in a professional manner, even when your HR personnel is not physically available. Also, when an inquiry is further assigned to the POC, it increases accountability, and your employee will not have to wander from one desk to another.

Omnichannel HR Communication

To foster better coordination among employees, greytHR allows omnichannel communication on its user-friendly platform. Employees can share their current happenings like achieved milestones, major deals, mergers, etc., share feedback, wins, and everything else that can be shared with the company on its social feed. In addition to this, HRs can also use the bulletin board and mass SMS & email sending feature to share important notices, memos, and other messages with the entire organization or a targeted group of employees.

Further, omnichannel HR communication also helps in automating greetings for birthdays, anniversaries, and other occasions via feed, SMS, and email.

Payroll Processing

Payroll processing is another biggest feature of greytHR that ensures 100% statutory compliant and error-free payroll calculation. It also helps organizations to do timely salary disbursements so that their HRs have stress free monthly endings. Also, greytHR covers all possible aspects of payroll processing such as claims, settlements, compliances, payouts, F&F settlement, and everything else that keeps your payroll cycle in control.

This payroll software allows you to customize different salary structures, add unlimited salary components, easily handle any complex use case, and more. In fact, salary transfers are also easy with greytHR PayNow, which directly transfers salaries into employees’ bank accounts. Along with this, you can also make electronic bank transfers, bank & batch-wise payment releases, status tracking for all cheque & cash payments, and more.

Compliance & MIS Reports

With this HRMS, you can access multiple compliances and MIS reports that can be customized as per your organizational needs. These reports will further provide insights that will help with timely and accurate decision-making. Some of the popular reports that you can generate are reconciliation, statutory compliance, payroll statement builder, etc., among others.

Automatic Attendance Processing

greytHR offers multiple ways in which you can record the attendance of your employees, making it ideal for all- corporate offices, on-field employees, remote workers, etc. Your employees can mark their attendance by using third-party attendance devices like biometric, GeoMark, GeoTag, web-based sign-in, and more. All these ensure that your employees can easily mark attendance irrespective of whether they are in the office, client’s place, or working remotely or from the field.

Moreover, the HR software also supports face-based attendance marking to avoid any discrepancies. Your employees can check in and check out through facial recognition kiosks installed in offices and through selfie attendance to support geo-tagging attendance marking when working remotely or from fields. This helps companies to identify that the right employee is marking attendance from the right location.

greytHR Pricing & Plans

greytHR offers one free plan and three paid plans – Essential, Growth, and Enterprise that start from Rs 3495 per month. The free plan allows you to add 25 employees, whereas in the paid plan, you can add up to 50 employees.

Let’s understand the difference between all four greytHR pricing plans in detail.

greytHR FREE Plan

The greytHR free plan can only be used by up to 25. It also offers payroll, leave management, core HR, and employee self-onboarding tools, but with limited functionalities. In the free plan, users can still process payroll in one click, generate & distribute payroll, customize leave policies, manage multiple shifts, etc.

However, the limitations of the free plan don’t allow users to process payroll reimbursements, overtime management, direct salary bank transfers, employee exit management, AI powered chatbot, and more. If you are managing a small team, you can start by using the free greytHR plan and see how its features work for you.

greytHR Paid Plans

Businesses can easily upgrade to the greytHR paid plans, Essential, Growth, and Enterprise which start from Rs 3495 per month and include 50 employees. Although, you can add more employees by paying an additional cost for each employee. Moreover, users can also choose to go for a free 7-day trial plan to test the paid plan features.

The paid plans include everything that is being offered in the free plan. It also offers some additional features such as salary & loan advances, payroll difference analysis, multiple payment options, payment release in batches, etc. In addition to this, the paid plans also come with more advanced reporting and analytics features such as Employee Analytics Hub which allows you to use charts and graphs.

greytHR Support

greytHR tries its best to provide customer support to its customers in every possible area. Below are the three major areas where greytHR extends its support:

Software Implementation

Expert engineers at greytHR help you with end-to-end HRMS account setup for a smooth onboarding experience. Along with this, you also receive an additional two months' onboarding support, in case you face any issues.

Exceptional Customer Care

The greytHR team is quick enough to give you the first response in less than two hours to address your query. Along with this, it also ensures a resolution time of less than 6 hours for about 85% of their customer queries.

Guidance for your Payroll & HR Executives

Users can learn some of the best payroll and HR practices with more than 3000 participants in webinars organized by greytHR. In fact, users can also attend Expert Series Webinars for free that will help them to understand the latest HR learning requirements.

Along with the expert implementation support, greytHR also offers a knowledge center. This center consists of the help documentation, podcasts, blogs, case studies, and more. To further increase their knowledge and connect to other HRs from leading organizations, users can become a part of Community Forums by greytHR, and indulge themselves in videos, presentations, and other helpful online pieces of training.

greytHR Vs Its Competitors

Keka HR and Zoho People are the two main competitors of greytHR in the market.

greytHR vs Keka HR

The pricing of both greytHR and Keka HR are almost similar when compared as per the average cost for every employee. However, in Keka HR users will have to pay more amount as compared to greytHR because its plans support minimum 100 employees.

Also, Keka HR does not offer a forever free version, which makes greytHR a better choice when implementing HRMS for the first time.

greytHR vs Zoho People

Both Zoho People and greytHR offer free forever plans, but Zoho People allows only 5 users to use the same, whereas greytHR can be used by a maximum of 25 employees for free.

However, there is one advantage to using Zoho People, you don’t have to pay a fixed amount upfront. You can even start by paying a nominal monthly amount for every user that you add up. Along with this, Zoho People also provides some in-built Zoho specific features such as Zoho Sign templates, ZIA- AI Bot, Zoho Analytics Integration, Zoho Recruit, and more.

Let’s find out how greytHR is superior to its other competitors.

Techjockey’s Final Verdict

greytHR is one of the leading human resource management systems in the market that allows companies to automate HR processes. You can manage payroll, leaves, attendance, and even the entire employee lifecycle. Moreover, it also allows companies to enhance employee productivity while keeping them engaged with features like employee self-service, social feed, bulletin board, employee helpdesk, and more.

Users can test the HRMS by using a free forever version for some basic features or even take a 7-day free trial to test the premium features. In fact, the per-user pricing is quite reasonable compared to its leading market competitors, like Keka HR.