Greenhouse Reviews & Ratings

4.5/5

“Your Ultimate Recruitment Ally”

Pros : The ultimate recruiting partner, streamlining processes. Data insights help track candidate flow and identify bottlenecks. Automation of emails and customizable templates. Seamless integration with LinkedIn, email, and calendar systems. Excellent customer support with quick response times.

Cons : While there's nothing to dislike, making it a bit easier to copy interview plans to new jobs would be a welcome improvement.

Reason to switch : Provide insights into data, streamline the candidate flow, and eliminate bias in the application process. Keep your hiring team informed on progress effortlessly. Greenhouse is more than just an ATS; it's your key to efficient and bias-free recruitment.

4.3/5

“Your Perfect Hiring Companion”

Pros : The interface is a standout feature, making candidate search, role customization, and report generation a seamless process. Having designated support from both an Account Manager and a Customer Success Manager ensures we get the assistance we need. Adding internal colleagues to the interview process is easy, without the need for extensive training on the ATS. Integration with various job boards allows us to maximize exposure for our job postings, and candidates can apply directly through a link that feeds into Greenhouse.

Cons : Honestly, there's nothing to dislike about Greenhouse. As we explore more features beyond the basics, we continue to be impressed.

4.3/5

“Simplifying Hiring with Greenhouse”

Pros : Greenhouse has been a reliable solution for us, thanks to its user-friendly interface, hassle-free interview scheduling, and easy process tracking. Automation handles most tasks, and the Client Success and Support teams are excellent resources for advice and information.

Cons : One drawback is the payment structure, which depends on headcount rather than the number of hires. This means you pay the same fee even if you don't have massive hiring volumes each year. Additionally, the integration with Greenhouse Onboarding isn't as seamless as we expected, and it comes with some limitations.

Reason to switch : It simplifies your recruiting process by automating tasks. Greenhouse provides user-friendly workflows, easy interview scheduling, and efficient process tracking. The system's automation ensures smooth operations, and the support teams are ready to assist with any questions or concerns.

4.3/5

“A Great ATS for Hiring”

Pros : The best part about Greenhouse is its easy-to-use interface and extensive functionality. The dashboard gives a quick overview of the recruitment process, making it easy to track candidates from application to onboard. Customer support is outstanding, responding quickly to any queries or concerns.

Cons : Greenhouse lacks integration with WhatsApp, a widely-used communication platform. This limitation hinders seamless communication within the system.

Reason to switch : Greenhouse solves common recruitment challenges: Manages the entire hiring process in one place, from posting job openings to onboarding, maintaining organization and efficiency. Provides a collaborative space for team members to share feedback, evaluate candidates, and make informed decisions. Enhances candidate experience with a user-friendly interface and a straightforward emailing platform, ensuring prompt communication about the application status for a smoother and transparent recruitment journey.

4.3/5

“The Ultimate Recruiting Tool - Greenhouse ATS”

Pros : Implementing Greenhouse as my 4th or 5th ATS was a breeze! The step-by-step process was super user-friendly, and I felt fully supported with fantastic learning materials, from articles to videos. It's only been two weeks since go-live, and I can already see it becoming the go-to solution for our entire company.

Cons : The only thing to note is that being new to the system, it feels a bit complicated.

Switched from : Resumefox

Reason to switch : All-in-one solution for everyone involved. Powerful reporting capabilities. Streamlined collaboration in the interview process. Enables the development and promotion of effective recruiting practices.

4.2/5

“The Best ATS I've Ever Used.”

Pros : Greenhouse lets us personalize each step of the hiring process, ensuring it aligns perfectly with our needs. The system's automation capabilities, such as notifications and application rules, save us time and streamline our workflow. Greenhouse provides excellent training materials for all user types, from system admins to occasional interviewers. This ensures everyone is well-equipped to use the platform effectively. The support team, especially our CSM Allie, is top-notch. Quick questions sent via the chat are resolved within the same day or, at most, within 24 hours.

Cons : While Greenhouse is fantastic, I wish the job kick-off forms allowed for the inclusion of links or attachments, rather than being limited to text entry.

Switched from : Hireology

Reason to switch : Greenhouse serves as our recruiting hub, consolidating all information, including intake details, interview scorecards, and candidate communications. It's our single source of truth for all things related to recruiting, making the process seamless and organized.

4.2/5

“Good but Lags in Updates”

Pros : Greenhouse serves as a reliable, basic Applicant Tracking System (ATS), perfect for smaller companies with a single workflow. Basic reporting capabilities are suitable for C-level reporting, especially when sticking to traditional recruiting metrics. It's a cost-effective solution for those not requiring intricate data analysis within the system.

Cons : One major drawback is the absence of live customer service. The chat support is often unhelpful, usually redirecting users to irrelevant literature instead of addressing specific issues. A live customer service line is essential for more effective problem-solving but seems overlooked for cost reasons.

Reason to switch : Greenhouse helps me, Clara, create and manage structured hiring workflows, making the recruitment process systematic and organized. It enhances communication and collaboration among the hiring team and recruiters. The platform collects and analyzes data, providing valuable insights into the effectiveness of different recruitment strategies.

4.2/5

“My Experience with Greenhouse”

Pros : The interface's aesthetic appeal and user-friendly flow make Greenhouse a standout choice. The offer letter process surpasses other ATS systems, adding a positive touch to candidate interactions.

Cons : The self-schedule feature lacks specificity for interview preferences, such as the number of interviews per day and preferred time slots. Reminders from a no-reply to Greenhouse email can easily get lost in spam, hindering effective communication. Email templates lack customization options, and reporting functionalities could be enhanced. Additionally, the absence of SMS or WhatsApp communication with candidates is a limitation.

Reason to switch : Greenhouse effectively addresses the challenge of candidate organization by consolidating all candidate-related activities into one platform. This feature contributes to a seamless and efficient recruitment process.

4.2/5

“A Recruiter's Perspective”

Pros : User-Friendly Interface: Greenhouse is a joy to use with its intuitive interface. Customizable Email Reminders: I appreciate the ability to customize email reminders to stay on top of my recruiting tasks. Effortless Report Generation: The system makes it easy to generate and customize reports, enhancing overall efficiency.

Cons : Improvements are needed in efficiently importing data from resumes, especially avoiding errors like capturing incorrect emails. And enhancements in formatting phone numbers would be helpful. It would be beneficial if the system could automatically merge data for candidates applying to multiple jobs.

Reason to switch : Recent updates in Greenhouse, allowing for more customization, are simply amazing. It helps me easily keep track of everything, ensuring I stay on top of candidate applications.

4.2/5

“Streamline Your Recruiting with Greenhouse”

Pros : Greenhouse impresses with its robust and user-friendly design. Tracking candidates and managing prospects becomes a breeze with its excellent functions. The tool adapts well to our business needs, thanks to customizable options and efficient activity tracking. The support resources and chat function are valuable, saving time by addressing queries.

Cons : While Greenhouse's reporting is good, a bit more user-friendliness and customization would be appreciated. Improved flexibility in user roles would also enhance the overall experience.

Reason to switch : Greenhouse is the ideal choice for keeping recruiters on the right track. Its activity tracking feature allows management and administrators to quickly identify and address any issues or pain points. This tool simplifies the recruiting process, making it an invaluable asset for any team.