Easebuzz Reviews & Ratings

4.3/5

“Easebuzz Payment Gateway is Great Option for Online Stores”

Easebuzz is excellent for online stores, offering easy integration and a smooth checkout process. However, settlement times can be slower than some competitors like Razorpay.

Pros : It connects well with online store websites. The checkout process is smooth and easy for customers.

Cons : Settlement times can be slower compared to competitors.

Reason to switch : Switched to Shopify payments because I used Shopify to build my online store and wanted faster payments.

4.2/5

“Easebuzz offers Reliable Service with Good Support”

Easebuzz provides reliable service with good customer support, but it has limited support for international transactions.

Pros : The payment gateway works consistently without many issues. The support team is helpful and responsive.

Cons : Limited support for international payments.

Reason to switch : Needed better international payment support.

4/5

“Easebuzz is a Merchant-friendly Payment Gateway”

Easebuzz is highly secure and perfect for online shopping, ensuring your money and data are safe. However, it can be costly for certain payment methods.

Pros : The payment gateway is very secure, which means your money and information are well protected. It's great for buying things online safely.

Cons : High fees for certain payment methods can be a matter of concern.

Switched from : Razorpay

Reason to switch : Wanted lower fees for specific payment methods.

4/5

“It offers an Efficient Payment Status Tracking”

Easebuzz processes payments rapidly and is easy to use. However, occasional technical glitches can be an issue.

Pros : Payments are processed very quickly. The system is simple and straightforward.

Cons : Occasional technical glitches can disrupt transactions.

Switched from : PayKun

Reason to switch : Sought a more stable platform with fewer technical issues.

3.8/5

“Easebuzz Payment Gateway is Secure and Simple to Use”

Easebuzz offers secure and user-friendly transactions. However, the user interface could benefit from a more modern design.

Pros : Payments are secure, keeping your information protected. It's easy for anyone to use.

Cons : User interface could be more modern and intuitive.

Switched from : PayU

Reason to switch : Preferred a more modern and intuitive user interface.

3.7/5

“Easebuzz Offers Quick and Convenient Payments”

Easebuzz offers fast and easy payments, making it convenient for users. However, occasional slow customer support during peak times can be frustrating.

Pros : Payments are processed very quickly, so you don't have to wait long. The system is simple and user-friendly, making it easy for anyone to use.

Cons : Customer service can sometimes be unresponsive during peak times.

Switched from : Paypal

Reason to switch : Needed more responsive customer support during peak hours.

3.7/5

“Simple Interface with Fast Setup”

Easebuzz has a simple, user-friendly interface that makes setup easy. However, it lacks advanced analytics tools for in-depth insights.

Pros : The website and app are straightforward and easy to use. Setting up the account is fast and hassle-free.

Cons : Lacks advanced analytics tools for detailed transaction insights.

Switched from : Ccavenue

Reason to switch : Required more advanced analytics tools.

3.7/5

“It is an ideal platform for Small Businesses”

Easebuzz is great for small businesses due to its easy setup and operation. However, it offers limited customization for branding.

Pros : It's simple to get started and set up the payment gateway. It works well for small business operations.

Cons : Limited customization options for branding and integration.

Switched from : PayU

Reason to switch : Needed more branding customization options.

3.6/5

“Easebuzz Offers Seamless Payment Processing for Merchants”

Easebuzz offers smooth payment processing experience with real-time status checks and multiple account fund transfers. The only downside is the delay in settlements during holidays.

Pros : Easebuzz is easy to use and quick for processing payments. The settlement process is straightforward and there are no charges for us. Payers have the option to pay via different modes, with charges applied only if they don't use UPI.

Cons : Settlements of the funds can be delayed. However, this does not happen often, but it is a bit of concern.

Switched from : PayU

Reason to switch : Wanted to explore more features and better fund settlement time.

3.3/5

“Excellent Customer Support and Integration”

Easebuzz provides excellent customer support and easy integration with other systems. However, it lacks support for recurring payments.

Pros : Customer service is very helpful and quick to respond. It easily connects with other systems and tools.

Cons : Lacks support for recurring payments.

Switched from : Ccavenue

Reason to switch : Needed support for recurring payment features.