DocuSign Reviews & Ratings

DocuSign Review

DocuSign is the leader in digital transaction management that transforms the way businesses handle agreements and contracts. With its reliable, secure and legally binding electronic signature technology, this e-signing platform streamlines the entire document signing process, ditching paper-based transactions.

DocuSign is a home name for a wide range of industries, from small businesses to the large corporate world. A User-friendly interface, robust security, and integration options aid DocuSign to serve various industries. It empowers organizations to expedite workflows, improves collaboration, and provides exceptional customer satisfaction through efficient document management.

DocuSign Pros & Cons

Despite leading in the industry, there are still a few pros and cons of DocuSign.

• Getting signs of only verified email IDs
• Ensures signee can’t make changes
• Supports document, image, presentation & spreadsheet
• Supports 3rd party business tools integrations
• Env friendly as it eliminates paperwork
• Fastens the docu workflow for changes, offers, etc.
• Offers enterprise compliance controls and security

• Dependent on 3rd party apps for notifications
• Limited offline access excluding eSignature
• Large file size impacts e-Signing performance
• API supports files of only 33MB size or less
• Its UI only supports only up to 25 MB files

What Can Docusign Do?

DocuSign serves its purpose of simplifying and optimizing the document signing and transaction management process. Key features include:

• Electronic Signatures: This digital signature platform masters in providing security and legally binding electronic signature technology that empowers users to sign documents electronically from any location.
• Integrations: This makes DocuSign even more flexible and user-friendly. It seamlessly integrates with popular business applications, such as CRM software, productivity tools, and cloud storage services to facilitate smooth and efficient workflows.
• Authentication and Security: It implements robust security measures that include multi-factor authentication and encryption to ensure the confidentiality and integrity of users’ personal documents.
• Mobile Apps: The platform is accessible on android and iOS mobile applications and allows users to conveniently sign and manage documents while on the move.
• Forms and Data Collection: It helps create customizable forms for data collection and signature gathering, streamlining diverse business processes.
• Secure Storage and Access: Signed documents are safely stored in the DocuSign cloud, granting users easy access and efficient document management.
• Offline Functionality: Along with the android and iOS mobile apps to access documents anywhere, the platform also features e-signature functionality in offline mode. You can sign the document and it will be queued for sending once the internet is restored.
• DocuSign Payments: This enables a sender to collect a payment or save signatory's payment method for future payments. The feature is available on the web as well as in native mobile apps. Authorized payment modes could be credit card, Apple Pay, Google Pay, PayPal, or electronic bank transfer.
• Supports almost All File Types: DocuSign supports almost all types of file extensions for documents, images, presentations, and spreadsheets. Find below the file types supported for e-signature:

DocuSign Pricing: How Much Does It Cost

Personal: This plan is available at Rs 8364. This is the best plan for individuals and sole proprietors with basic e-signature needs. Its core features include five envelopes per month and reusable templates.

Standard: You will get this plan at Rs 20910. This is ideal for small to medium teams that need to sign, send and collaborate. Its features include shared templates, customized branding and collaborative commenting.

Business Pro: This plan costs Rs 33456. This is useful for automating and optimizing agreements with advanced features. All the standard features such as shared templates, customized branding, etc., will be included in this along with formulas and advanced fields, bulk send, payments, signer attachments and many more.

Apart from these paid plans, this digital signature software also offers a free trial for 30 days.

What are a Few Limitations of DocuSign?

• Internet Reliability: DocuSign necessitates a stable internet connection for users to access and handle documents. If you are in areas with limited internet connection, you will not be able to use this software efficiently.
• Document Format Compatibility: While DocuSign supports common document formats, certain less prevalent formats might encounter compatibility issues such as excel macro enabled file types with .xlsm extension. In this case, users will have to convert files before processing.
• File size limitations: Files larger than 25MB in size cannot be added to an envelope. Also, the platform limits users to attach the entire document of only 5MB to emails, once the envelope is completed.
• Complexity in Workflow Automation: DocuSign excels in facilitating straightforward document signing processes, but it lacks the advanced workflow automation capabilities necessary for highly intricate or tailor-made transaction processes.

Who are the Top Competitors of DocuSign?

Here are some competitors of DocuSign:

• Adobe Sign: This is a prominent rival that provides electronic signature solutions, seamlessly integrated with Adobe's suite of document management tools. This includes features like electronic signatures, tracking and management, mobile apps, Microsoft Office integration, agreement templates, and many more.
• PandaDoc: The software specializes in electronic signature and document automation solutions, aiming to streamline sales processes and generate interactive proposals. It comes with features for creating contracts, e-signature, developing proposals, creating forms, payments, and many more. PandaDoc also offers free trial for 14 days.
• SignNow: It is a user-friendly digital signature platform catering to businesses of all sizes. It offers features such as standard and advanced signature tools, team collaboration, mobile applications, account management software, and many more.
• PandaSigns: It is an electronic signature platform equipped with document tracking and collaboration features. It boasts features such as collaboration tools, e-signature tools, digital certificate download facility, and many more.

Techjockey’s Verdict

DocuSign is a leading electronic signature and transaction management platform that offers a secure and user-friendly solution for businesses of all sizes. Apart from binding electronic signatures legally, it offers seamless integration, and mobile accessibility, to streamline document signing efficiency. Despite some limitations, it remains a reliable choice for businesses seeking to digitize workflows and improve collaboration.