Visitrat Visitor Management Software Reviews & Ratings

Check out Visitrat Visitor Management Software reviews by verified users. Discover what businesses are saying about Visitrat Visitor Management Software on Techjockey.

Have recommended this product

Overall Score

4.5/5

Based on 4 Reviews

Features 4.7/5

Value for Money 4.2/5

Ease of Use 4.8/5

Customer Support 4.5/5

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Visitrat Visitor Management Software Pros and Cons

Pros

pros_icon “Great company! Excellent customer service and just generally smooth sailing. Would highly recommend.” Anas Khan - Jul 6, 2017

Cons

cons_icon “Sometimes I have to resend an invite to visitors who have already created their profile already scheduled their visit. Everything else about VisiTrack to good so far. ” Mithun Sarkar - May 12, 2021

cons_icon “There is nothing actually to dislike about the app. Initially, the app lagged but then these are minor issues that can be resolved. ” Niharika Rana - May 20, 2020

cons_icon “Twice or thrice, it happened that visitors got logged out automatically. But this was resolved after intervention by the software's customer support team. ” Ratnesh Thakur - Jan 12, 2020

Visitrat Visitor Management Software User Reviews ( 4 )

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Anas Khan

Verified reviewer:

User

Reviewed on: Jul 6, 2017

4.7/5

“Excellent experience!”

Pros : Great company! Excellent customer service and just generally smooth sailing. Would highly recommend.

Cons : N/A

Features

4/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Ratnesh Thakur

Verified reviewer:

Administrator, Hospitality

1000+ Employees

Software user since: 6-12 months

Reviewed on: Jan 12, 2020

4.6/5

“Friendly interface with amazing visitor management features”

Pros : I have been using VISITrack for quite some time and the option for pre-registering the guests is just awesome. Then there is a logbook available with details of all previous entries and you can preschedule all visits. It's a simple app with an excellent notification system.

Cons : Twice or thrice, it happened that visitors got logged out automatically. But this was resolved after intervention by the software's customer support team.

Switched from : Traction Guest

Reason to switch : The customer services team wasn't responsive enough to help us troubleshoot technical issues.

Features

5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

5/5

Mithun Sarkar

Verified reviewer:

VP, Travel & Tourism

501-1000 Employees

Software user since: < 6 months

Reviewed on: May 12, 2021

4.5/5

“Advanced security modules for visitor management”

Pros : I trust VisiTrack for managing and tracking visitors. After scaling my business, the number of visitors increased and so it was essential to maintain proper visitor records for ensuring premises security. DAccess VisiTrack visitor and employee registration system is best for tracking visitors and ensuring quick approvals.

Cons : Sometimes I have to resend an invite to visitors who have already created their profile already scheduled their visit. Everything else about VisiTrack to good so far.

Switched from : Envoy

Reason to switch : In the last app, we used to miss messages from visitors due to frequent technical faults. We decided to shift to DAccess VisiTrack.

Features

5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

Niharika Rana

Verified reviewer:

, Travel & Tourism

1000+ Employees

Software user since: 6-12 months

Reviewed on: May 20, 2020

4.5/5

“Online alert system for visitor tracking and management”

Pros : The email and SMS alerts for visitors help find out who exactly is visiting your premise, whether it's parcel delivery guy, client, interviewee, etc. We specifically use the app for printing passes for visitors and checking past visit records. So far, things have gone well with the app.

Cons : There is nothing actually to dislike about the app. Initially, the app lagged but then these are minor issues that can be resolved.

Reason to switch : Instant alerting system is very important for visitor management, which was not very effective in the last software.

Features

5/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

5/5