CleverTap Reviews & Ratings

4.1/5

“My experience of using CleverTap”

CleverTap has taken my marketing efforts to the next level. The platform’s customization and personalization options have allowed me to create campaigns.

Pros : The platform’s user-friendly interface makes it easy to set up and manage these campaigns, even for someone who isn’t professional like me.

Cons : One area where CleverTap could improve is in its documentation.

Switched from : Marketing Star

Reason to switch : I was looking for change.

4/5

“A strong automation tool that facilitates user success.”

Pros : A variety of delivery methods and technologies for customized campaigns. An easy-to-use interface that makes it simpler to assess the success of campaigns and delve further into the particulars of engaged users with prompt assistance from a committed CSM and tech support team.

Cons : Nothing noteworthy to mention. The device performs well.

Reason to switch : For a variety of target categories, CleverTap enables the building of engagement campaigns and journeys. This has enhanced engagement and minimized turnover.

4/5

“A Comprehensive Platform That Keeps My Marketing Strategy on Point”

While I’ve enjoyed using CleverTap, sometimes I’ve faced some glitches. The system sometimes takes longer than expected to download segments.

Pros : CleverTap offers a user-friendly interface. Further, I particularly love the variety of channels it supports—email, SMS, push notifications, and even WhatsApp, all from one platform!

Cons : While I’ve enjoyed using CleverTap, sometimes I’ve faced some glitches. The system sometimes takes longer than expected to download segments.

Switched from : Hubspot Marketing Hub

Reason to switch : I switched to CleverTap because I needed a more comprehensive tool that could handle multiple channels and offer advanced segmentation options.

3.7/5

“CleverTap’s Advanced Segmentation Helps Me Target the Right Audience Every Time”

The advanced segmentation feature has allowed me to target specific customer groups more effectively, leading to better engagement rates.

Pros : One of the things I love most about CleverTap is its advanced segmentation capabilities. This feature has made it so much easier to ensure that my messages reach the right audience at the right time. The platform also offers a variety of channels for communication, which has allowed me to diversify my marketing efforts.

Cons : The only downside I’ve encountered is that the platform sometimes takes a while to load large datasets.

Reason to switch : I chose to switch to CleverTap because I needed a more robust tool for segmentation and multi-channel communication.

3.6/5

“Enhances User Experience with CleverTap’s the best”

CleverTap’s strong focus on personalization and segmentation has greatly enhanced my marketing campaigns. The platform’s ability to deliver highly targeted messages based on detailed customer insights has improved engagement and conversion rates.

Pros : CleverTap stands out in personalization and segmentation. Further, the platform allows me to create highly targeted campaigns based on detailed customer data and behavior. This level of personalization has led to better engagement and conversion rates.

Cons : The extensive segmentation options can sometimes bit disturbing and setting up complex campaigns might require a lot of initial effort. There’s also a bit of a delay when processing large customer segments, which can impact the timeliness of campaign deployment.

Switched from : Mailchimp Marketing Platform

Reason to switch : I switched to CleverTap because it offered more advanced personalization and segmentation capabilities compared to Mailchimp. The enhanced targeting and customer engagement features were crucial for my marketing strategy.

3.6/5

“Improved Your Engagement with CleverTap’s Multi-Channel Communication Features”

CleverTap’s multi-channel communication capabilities enhanced my ability to engage with customers.

Pros : CleverTap’s multi-channel communication features have been a significant asset for boosting customer engagement. The platform supports a wide range of channels. The integration of these channels into a single platform makes it easy to manage and optimize my communication strategies.

Cons : No issues so far

Switched from : Brevo

Reason to switch : I chose CleverTap because it offered more comprehensive multi-channel communication features and better integration compared to brevo.

3.6/5

“CleverTap Makes Campaign Management easy with Its AI Features”

CleverTap AI capabilities are impressive. Overall, CleverTap has made it much easier to manage all my marketing efforts.

Pros : One of the standout features of CleverTap is its advanced AI capabilities. The AI-driven recommendations have made it easier for me to determine the best times to engage with my audience. I also appreciate the customizable campaigns, whether it’s push notifications, emails, or SMS.

Cons : No issues so far

Switched from : Mailchimp Marketing Platform

Reason to switch : I chose CleverTap because I needed a tool that could offer more than just basic email automation.

3.6/5

“Streamline Your Campaign Management with CleverTap’s Automation Tools”

CleverTap’s automation features have streamlined my campaign management, allowing me to create and manage complex workflows with ease. The platform’s ability to automate routine tasks has improved efficiency and consistency in my marketing efforts.

Pros : CleverTap’s automation tools have changed my campaign management. The automation of routine tasks has saved me a significant amount of time and improved the consistency of my marketing efforts.

Cons : One limitation is the initial setup for automation workflows, which can be complex and time-consuming.

Reason to switch : I chose CleverTap because its automation tools provided greater flexibility and depth compared to ActiveCampaign.

3.5/5

“CleverTap known for its robust features and AI-Powered Insights”

CleverTap stands out with its advanced AI capabilities, which provide powerful insights for enhancing customer engagement. The platform’s AI-driven tools help me craft targeted strategies and improve lead generation.

Pros : CleverTap’s AI capabilities are exceptional, transforming the way I approach customer interactions. The platform’s generative AI helps me identify the best strategies for real-time engagement, which has drastically improved my lead generation and scoring.

Cons : No issues, great software

Reason to switch : I switched to CleverTap because it offered more advanced AI capabilities and deeper insights compared to HubSpot.

3.3/5

“CleverTap offers effortless customer engagement”

Using CleverTap has made customer engagement so much easier for me. The platform’s multi-channel capabilities mean I can reach my customers wherever they are, whether through email, SMS, or WhatsApp. The user-friendly interface has made setting up campaigns.

Pros : The best part about how easy it is to set up campaigns and track their success. I also liked the excellent customer service offered by CleverTap.

Cons : The one downside I’ve noticed is the occasional lag when downloading large segments.

Switched from : ActiveCampaign

Reason to switch : I made the switch to CleverTap because I needed a more versatile tool that could handle multiple communication channels. ActiveCampaign was limited in terms of reach and customer segmentation.