BillDesk Reviews & Ratings

4/5

“Good UI but Refund Policy Needs Work”

Safe and easy to use but refund issues.

Pros : Billdesk has a simple and safe user interface. It's one of the safest websites to use for payments.

Cons : They really need to improve their refund policy for users.

Switched from : Stripe

Reason to switch : Wanted a more user-friendly UI.

3.6/5

“Multiple Options but High Charges”

Many options but high costs.

Pros : Billdesk offers multiple payment options and good customer service for merchants.

Cons : High charges even for small payments, and penalties for failed transactions.

Switched from : Instamojo

Reason to switch : Wanted multiple payment methods.

3.6/5

“Multiple Options but High Charges”

Many options but high costs.

Pros : Billdesk offers multiple payment options and good customer service for merchants.

Cons : High charges even for small payments, and penalties for failed transactions.

Switched from : Instamojo

Reason to switch : Wanted multiple payment methods.

3.6/5

“Simple Integration but Payment Issues”

Easy integration but frequent payment issues.

Pros : Billdesk is easy to integrate into any platform. It's robust and simple to use.

Cons : Payments often get stuck, creating extra work to resolve the issues.

Switched from : PayU

Reason to switch : Needed easier integration.

3.6/5

“Easy Setup but Communication Issues”

Easy setup but bad communication.

Pros : Setting up Billdesk is easy, and it's quick to use.

Cons : Poor communication and slow response to issues, especially with transaction details.

Switched from : WePay

Reason to switch : Needed quicker setup and use.

3.6/5

“Reliable but Poor Refund Policy”

Switched from Authorize.Net for reliability.

Pros : Refund policy needs improvement and customer support can be slow.

Cons : Reliable but poor refund support.

Switched from : Airpay Payment Gateway

Reason to switch : Needed a safer and reliable payment gateway.

3.5/5

“Convenient but Slow Issue Resolution”

Quick setup but slow support.

Pros : Billdesk is quick and easy to use, with lots of integrations. It's among the top payment gateways.

Cons : High failure rate for payments, and it takes 2-4 days to resolve issues. Customer support is poor, no proper help system.

Switched from : Ccavenue

Reason to switch : Needed better integration.

3.5/5

“User-Friendly but Needs Faster Support”

User-friendly but support needs improvement.

Pros : Billdesk is easy to navigate and integrates well with various systems.

Cons : Slow support and frequent payment failures, taking too long to resolve.

Switched from : Skrill

Reason to switch : Needed a more user-friendly system.

3.3/5

“Easy but Needs Better Support”

Easy and fast but needs better support.

Pros : Billdesk is super popular and really easy to use. It's great for quick payments and you can integrate it with lots of systems easily.

Cons : There are many times when payments fail and it takes 2-4 days to fix, which is too long. Their customer support is not good, with no proper ticketing system or helpline.

Switched from : Paypal

Reason to switch : Needed quicker integration.

3.3/5

“Good for Merchant Payments but Outdated”

Multiple options but outdated and expensive.

Pros : Billdesk allows multiple payment options like credit/debit card, net banking, and UPI. Customer service is good for merchant transactions.

Cons : Charges for low payments and penalties for failed transactions. The charges with tax are odd, especially with UPI and Razorpay available.

Switched from : Razorpay

Reason to switch : Wanted more payment options.