AnyDesk Reviews & Ratings

AnyDesk is one of the most popular remote access software that individuals and organizations use. With about 600+ million downloads, 900+ million sessions per month, and 50 million bridged miles per month, it has helped millions of people to work and collaborate remotely.

AnyDesk software allows users to establish secure remote access where they can manage multiple devices, and control high-performance machines such as PCs, mobile phones, tablets, etc. This allows users to work on remote workstations and monitor confidential business processes from anywhere in the world.

Let’s review AnyDesk remote desktop software in detail to understand more about its performance, features, security, customization options, pricing plans, and more.

AnyDesk Features

Recently, AnyDesk has launched its new 7.1 Version which offers new and updated features for professional user management. The latest version is more scalable with improved setup options and added security layers. Let's understand what features make AnyDesk a good remote access software.

• Desktop Sharing: This feature allows the host user to access the desktop screen of the remote user. It can be used by individuals and organizations for troubleshooting, collaboration, and presentation purposes.
• Remote Printing: It enables host users to send print commands from the remote system to a local printer, at any location.
• Control Interactive Access: Remote users can limit how much the host can interact with their system, this includes restricting the use of a keyboard and mouse.
• File Manager: Using this AnyDesk feature, users can share files from the host system to the remote system and vice versa. This enables them to work from anywhere, without any limitations.
• Wake on LAN: Users can remotely turn on the device from sleep mode, and switch to ‘Unattended Access’ which allows users to access a device with a password without having to accept the request manually. It lets users to access a device with a password and without having to manually accept the request
• File Transfers: The host user can transfer files to the remote device. However, the drag and drop facility for the same is not yet available.

AnyDesk Setup

AnyDesk’s setup is quite simple like any other remote access software. First you need to download the file to your device and sign up just like any other software. After installation, AnyDesk will display a unique connection address for your system. So, if any host device wants to have remote access to your device, they will have to enter the unique connection address.

After entering the right unique connection address, the host device will send an access request. Now, the remote device will be able to see a pop up, asking them to accept the remote access request. By accepting the request, the remote session will begin. Host users can create a new Address Book for themselves storing the IDs of previously connected devices. This will help them to quickly reconnect to previous IDs.

There is also a settings option in AnyDesk, where the remote user can select certain things from the permission preset, and control what all the host users can do on their system. This will allow remote users to protect their passwords and other confidential and sensitive information from the host user.

AnyDesk Performance

Undoubtedly, AnyDesk facilitates fast and low latency remote connections, which is a must for remote access software. It's simple to use interface makes it even more quick. You just need to add the unique connection address of the remote user and you are good to go as soon as your request is accepted.

Along with this, AnyDesk is also known for its connection stability and capabilities. It automatically detects other enabled devices in your local network area, eliminating your effort to manually search for them. Further, AnyDesk’s premium plans come with more performance enhancing features such as session recording, remote restart, remote printing, switching sides during the session, and more.

AnyDesk Customization & Administration

AnyDesk allows you to have complete control over its features with customization options. These enable you to create a customized personal and corporate profile to suit a particular organization structure and workflow. Users can add their company logo, name, designation, and more in the namespace and create a precise identification for themselves.

In addition to this, this remote access software also offers REST API that allows users to integrate it with their existing software. Other customization options like address book enable users to organize contacts and connected devices by assigning them different tags and names.

Also, AnyDesk allows its users to create Session Permission Profiles for different users. This ensures that your confidential information is safe and can only be accessed by limited users. Other customization factors include the option to create group policies to keep administrative tasks centralized and the support for multiple log in from different devices.

AnyDesk Security Review

AnyDesk ensures that all your remote sessions are equally protected, and any unauthorized access is prevented at all costs. To ensure this, AnyDesk comes with the following security features:

• Two-Factor Authentication: It adds an extra layer of security that enables users to provide secure support to any remote system. This allows users to create a secure remote connection even in the absence of any human on the other end.
• Privacy Mode: When you are working with any confidential information, you can switch to the privacy mode which blackens the remote user’s screen. This ensures that no one else on the premises can look at what is happening on the screen.
• Permission Management: Using this security element, you can pre-define the permission you want to give the host user. For instance, you can restrict access to a particular folder to protect sensitive information.
• Whitelist: Whitelist security functionality allows only trusted devices to remotely access a system. This allows you to control which devices can contact you.
• Screen Frame: The Screen Frame feature visually indicates an incoming connection, so you don’t have to do the guesswork to identify if your system is still in a remote connection or not.

AnyDesk Plans & Pricing Review

AnyDesk offers a free plan, three paid plans starting from ?899 per month, and an enterprise plan with customized pricing.

The free plan allows users to manage 3 devices, transfer files, access 1 address book with a maximum of 5 entries, and session logging only on one device. It comes with collaboration tools such as a whiteboard and session invitation, but text chat is not available. However, the free plan is nowhere compromised with security, as it is backed by two-factor authentication.

AnyDesk premium plans offer more advanced access features like the capacity of managing devices up to 1000, remote restart, remote printing, unlimited entries in the address book, etc. Users also get customer support via all mediums, help center, live chat, tickets, and a customer success manager.

In the enterprise plan, all the features are customizable and scalable to suit any organizational requirements.

AnyDesk Support

AnyDesk offers customer support through various mediums such as a help center, tech support through live chat, telephone support, and a dedicated customer success manager in their premium plans.

In fact, AnyDesk’s social media handles are also quite active in responding to queries. You can also refer to its social media pages for quick tips, general information, workarounds, and tricks to increase your knowledge and productivity.

AnyDesk Collaboration

Moving forward, there are more tools that help the host and remote devices to collaborate with low latency. AnyDesk collaboration tools include ‘Text Chat’, which allows users to communicate through text chat before or during an active remote session.

Another popular AnyDesk collaboration tool is ‘Whiteboard’, which enables users to draw on a screen that can help others visualize for better understanding. Then you have ‘Session Invitation’ functionality through which remote users can directly send invitations to the host user.

AnyDesk Technical Specifications 

AnyDesk Competitors

Top AnyDesk competitors are TeamViewer, ConnectWise Control, VNC Connect, and Zoho Assist. When compared to these, AnyDesk has better navigational properties and works with all operating systems, even FreeBSD, which most of its competitors don’t have. However, a few things that AnyDesk can’t do is screen sharing on iOS. Also, the drag and drop feature for files is not available, and large file sharing takes time.

Techjockey’s AnyDesk Verdict

We would recommend AnyDesk as good remote access software for individuals and small businesses. It allows users to use a free forever version with all the basic features that are mandatory to create a secure remote connection. Even for large businesses, the solution is moderately priced, and enterprises can even opt for a completely customizable solution.

But overall, remote desktop features in this pricing are impressive and will successfully help you create a smooth and secure remote connection.