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Why are my Dropbox thumbnails not showing?

Shobhit Tripathi . Dec 28, 2023

A:

There are various reasons why you are not able to see the thumbnail of your files in Dropbox:

  • The file size might be too small. Dropbox doesn't show the thumbnail of those files which are below 15KB.

OR 

  • You might have switched ON the Smart Sync. Because of which every time you are viewing your image offline, Dropbox is searching for internet connection. You could resolve this issue by changing Smart Sync to Local.

Dec 28, 2023

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