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How do I troubleshoot issues when I install or update SSM Agent on my Amazon EC2 Windows instance?

Nandini . Sep 19, 2023

A:

To troubleshoot issues when installing or updating SSM agent on amazon EC2 windows instance, follow the steps given below:

  • Check the EC2 instance's IAM role permissions for SSM.
  • Make sure that your instance has internet connectivity.
  • Review CloudWatch Logs for SSM Agent error messages.
  • Verify that the SSM Agent version is compatible with your EC2 instance's OS.

Feb 29, 2024

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A:

To solve this issue, ensure that your Amazon EC2 instance can access your Amazon S3 repository and download the SSM Agent package. If your instance is on a private subnet with a Network Address Translation (NAT) gateway, refer to the NAT gateway.

Sep 19, 2023

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