What CRM tools do field sales and sales engineers use other than Salesforce, Sugar CRM and Microsoft Dynamics?

Salesforce uses the term 'Sales Cloud' instead of CRM because 'Sales Cloud' emphasizes Salesforce's focus on enhancing the sales process through integrated cloud-based solutions, beyond traditional CRM.

CRM tools offer automation, data centralization, real-time updates, and analytics, unlike Excel's manual processes and lack of scalability.

Salesforce Sales Cloud has tools for managing leads, tracking sales opportunities, making custom dashboards, and using AI for data analysis. Businesses use it to automate tasks, make better predictions, and improve relationships with customers.

The key benefits of Salesforce include streamlined sales processes, real-time data access, AI-driven insights, and efficient team collaboration.

Salesforce's Sales Cloud helps businesses work smarter and grow. It has powerful tools that automate tasks and can easily expand as businesses get bigger. The platform connects well with other systems, utilizes AI to provide helpful insights, and can be tailored to fit different business needs.