Does Freshsales CRM provide tools for managing customer relationships over multiple channels?

Freshsales CRM implements industry-standard data security measures to ensure that customer information is safeguarded. This includes data encryption, regular backups, and compliance with data protection regulations.

For small companies, Freshsales CRM has a tiered pricing structure with a free plan for up to three users and subscription options that start at around $12 per user per month, billed annually.

Freshsales provides powerful reporting and analytics tools, like sales forecasting. Users can use Freshsales to generate detailed reports, track performance metrics, and forecast future sales to inform strategic planning.

Yes, Freshsales CRM offers workflow automation capabilities. This enables users to automate repetitive tasks, set up triggers for specific actions, and streamline sales processes to enhance efficiency.

Freshsales includes AI-powered features such as lead scoring, predictive contact scoring, and sales forecasting. These tools help sales teams identify high-intent leads, predict deal outcomes, and make data-driven decisions.