The major difference between sales CRM, marketing CRM, and service CRM is that sales CRM focuses on sales activities like lead generation, opportunity tracking, and deal closure, whereas marketing CRM focuses on marketing campaigns, lead nurturing, and customer segmentation. Service CRM, on the other hand, focuses on customer support, issue resolution, and customer service interactions.
What is the difference between Sales CRM, Marketing CRM and Service CRM?
Mukesh Ahuja . Jan 07, 2025
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uvathi Jan 12, 2025
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